1305 Kings Court, Reno, NV 89503
For more information about senior living options: (844) 490-3973
Evergreen Residence is a small, attentive place where caregivers give Mom a lot of attention. The facility is clean and the owner is there nearly every day, making it easy to address any concerns. Mom has a nice, fairly large room with space for a roommate and a patio to look out on, and furnishings can be rearranged to suit preferences. The meals are really good, and Mom loves the food; she even shared a meal with a family member. There is no worry about Mom's care because she loves the people there, and she receives a morning bath every day. The staff provide light entertainment and there are activities such as puzzles, a TV, and a piano for residents.
The owner is described as shady and incredibly cheap, showing little concern for residents. The home is disorganized with no record keeping, and the staff are coached to say certain things to family members. They push to use their medical staff but never provide information or updates; only the original intake report is shared when records are requested. They allegedly kept the mother doped up and confined to bed. They moved the mother out of bed despite medical issues, which led to additional injuries. Weeks before the mother's death, they removed her from bed despite guidance not to. After the mother's passing, they stole her portable oxygen concentrator, wheelchair, and a keepsake item. The reviewer urges others to avoid this "home" at all costs.Evergreen Residence is best suited for seniors who prefer an intimate, home-like environment where caregivers are familiar with residents and the owner is regularly present. The small scale naturally delivers more personalized attention, consistent routines, and real access to leadership when issues arise. It works well for a resident who prioritizes direct contact with staff, flexible room arrangements, and dependable daily care over a wide array of structured activities or a bustling campus atmosphere. Families nearby will likely appreciate the ease of communication and the sense of accountability that comes with a hands-on owner in the building.
Those weighing alternatives should consider that this community may not fit someone seeking robust programming, formal medical oversight, or comprehensive safety systems typical of larger facilities. For families located far away or requiring rigorous, transparent record-keeping and regular medical updates, Evergreen's smaller footprint can feel opaque or uneven. A more expansive campus with scheduled activities, steadier staffing shifts, and documented communications may be preferable when a higher level of administrative rigor and third-party oversight is essential.
From the positive side, caregivers are noted to deliver substantial personal attention, and the owner's daily presence provides a clear line of communication for problems or questions. The environment is described as clean, and rooms are generous - one resident had a well-sized room with a private patio and the option to rearrange in a way that suits the family's preferences. Residents reportedly enjoy good meals, with firsthand confirmation that food quality is a highlight. These elements, taken together, create a sense of reassurance for families who value a calm, homelike setting and direct access to leadership.
However, the main drawbacks carry meaningful weight. Activity offerings can be limited, with staff burdened by a small team and broad duties, so engagement often hinges on resident participation or external scheduling. Beyond day-to-day care, concerns about governance, record-keeping, and transparency have appeared in the feedback. Serious questions about medical updates, documentation, and how care decisions are communicated to families can erode trust, especially when a loved one's health or safety changes rapidly. In one account, issues escalated to allegations of unsafe handling and unapproved changes in care, underscoring the risk of relying on a small operation without external checks.
The key pro - personalized, attentive care - does offset some risk for residents who prioritize warmth, familiarity, and quick access to the owner. Yet the seriousness of the cited governance and safety concerns cannot be dismissed. For families where reliable documentation, consistent medical oversight, and proactive safety protocols are non-negotiable, Evergreen requires thorough due diligence and concrete assurances before a commitment is made. The decision hinges on balancing the comfort of a small, attentive home with the imperative for transparent operations, clear records, and dependable medical communication.
If Evergreen is under consideration, a disciplined due-diligence process should follow. Schedule multiple visits at different times to observe care dynamics and resident engagement, and insist on meeting the owner plus the primary caregiving team. Request copies of intake, care plans, and any medical oversight policies, along with a clear protocol for updating family members - preferably in real time or with a defined cadence. Verify staffing ratios, background checks, and staff turnover, and speak with independent references or regulators about any past concerns. Finally, compare with larger facilities that offer similar proximity to family, more structured programming, and explicit safety assurances, so the final choice rests on both the emotional fit and the assurance of transparent, accountable care.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Reno Tahoe International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Evergreen Residence in Reno, NV is an exceptional assisted living community offering a variety of amenities and care services to meet the needs of its residents. Situated in a beautifully furnished and tastefully designed environment, this residence provides a welcoming atmosphere for its residents.
The residents at Evergreen Residence can enjoy delicious meals served in a spacious dining room. The facility is fully furnished, ensuring that residents feel comfortable and at home. The outdoor space offers a serene garden where residents can relax and enjoy nature.
Housekeeping services are provided to ensure that the living spaces are always neat and tidy. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with loved ones and access online resources easily.
Care services at Evergreen Residence encompass assistance with activities of daily living such as bathing, dressing, and transfers. The staff coordinates with healthcare providers to ensure that residents receive necessary medical attention. Medication management is also provided to assist residents in taking their medications properly.
Dietary needs are carefully attended to at Evergreen Residence, including diabetes diets, special dietary restrictions, and meal preparation and service. Transportation coordination for medical appointments is available for the convenience of the residents.
Residents can participate in scheduled daily activities designed to promote physical fitness, mental stimulation, and social engagement. These activities aim to enhance the overall well-being of each resident.
Conveniently located near 9 cafes, 6 parks, 10 pharmacies, 36 physicians, 36 restaurants, and 3 hospitals, Evergreen Residence ensures that all necessary amenities and services are within reach for its residents.
Overall, the Evergreen Residence in Reno offers an array of amenities and care services tailored towards providing comfort, support, and quality living for its assisted living community.
Evergreen Residence is located at 1305 Kings Court, Reno, NV 89503 in Washoe County, Nevada
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