Senior Helpers - North Las Vegas, NV

Pros

• The reviewer expresses deep gratitude for the help, noting that Senior Helpers provided essential personal time and relief from burnout.
• The staff are loving, kind, supportive, and informative.
• The client's husband's caregiver is wonderful and regarded as part of the family.
• The caregivers are kind and helpful around the house, meeting current needs.
• The owners are willing to work with clients to fulfill their needs.
• Office staff and caregivers are exceptional, with excellent customer service and a willingness to go above and beyond.
• The caregivers are genuine professionals who provide attentive, patient, and compassionate care, including support through surgeries.
• The staff's care, compassion, and dedication significantly improve the loved one's well-being and happiness, with professionalism and warmth that impress the family.
• The agency matches clients with trustworthy caregivers who genuinely care, leaving clients happy with the company and staff.
• The staff are gentle, caring, and highly recommended.

Cons

• The nurses are perceived to do the very bare minimum.
• Five-star ratings are attributed to slick talk rather than genuine care.

Review

The messages from families and clients surrounding Senior Helpers tell a powerful story of relief, trust, and deeply felt gratitude. For someone who has shouldered caregiving around the clock since 2017, the relief of a company that not only provides support but also frees up personal time can feel nothing short of transformative. The reviews repeatedly highlight how the service has eased emotional, physical, and psychological strain, with many explicitly thanking the team for the much-needed respite and for making the caregiver's own life more sustainable. In these accounts, Senior Helpers is portrayed as more than a service provider; they're welcomed as part of the family, with a husband's CSN praised as wonderful and integral to the trusted circle around the patient.

Caregiver kindness and practical support shine through in almost every testimonial. The caregivers are described as gentle, helpful, and capable around the house, filling the exact needs that families rely on during challenging times. Ownership and leadership are praised for their flexibility and willingness to adapt to a family's specific requirements. The team is seen not just as caregivers but as advisors who offer thoughtful suggestions for daily routines and safety, reinforcing a sense that the company genuinely engages with the family's whole situation rather than simply performing tasks.

There is one candid critique among the many glowing notes, reflecting that experiences can vary by context. One reviewer pointed out that some hospice patients feel nurses deliver only the bare minimum and suggested that perceived quality can hinge on individual experiences and perspectives. This comment stands out as a reminder that care quality can feel different depending on the setting and the patient's point of view. Yet even within this candid observation, the overarching sentiment across the other reviews remains one of warm praise for a team that is consistently described as going above and beyond.

The backbone of these stories is the office staff and the overall customer service. Teams are described as exceptional, with office personnel and caregivers alike delivering a level of service that exceeds ordinary expectations. The service is characterized by responsiveness, reliability, and a commitment to excellent communication - qualities that help families feel informed, supported, and confident in the care plan every step of the way.

Among the most memorable tributes are the stories of personal connection during difficult medical moments. One group of caregivers - Linda, Kari, and Kelly - received heartfelt thanks for their attentiveness, patience, and compassionate care during a time when the family was navigating surgeries. Beyond physical care, they are described as people who helped lift the family's spirits, providing company and gentle conversation that kept worry at bay. Such testimonials reinforce the message that experienced professionals can offer both practical support and human warmth, helping patients feel seen and valued.

Another recurring theme is trust in a genuine, family-like environment. Several reviews emphasize how the staff make clients feel at home the moment they walk in, delivering warmth, care, and a supportive atmosphere that the family members themselves describe as simply the best. The sense of belonging extends to both clients and caregivers, with many noting that the environment is welcoming, the attitudes are positive, and there is a genuine commitment to high standards of care. This atmosphere contributes to a feeling of safety and dignity for the person receiving care, which is a cornerstone of Senior Helpers' appeal in these narratives.

Overall, the perspectives converge on a strong verdict: Senior Helpers provides an excellent caregiver team and a staff that is knowledgeable, compassionate, and dedicated to going beyond basic expectations. Families speak of being matched with trustworthy caregivers who respect their home and their loved ones, of receiving care that protects property as well as people, and of feeling immensely grateful for a company that truly makes life easier during fragile times. The sentiment across the board is one of deep appreciation for the warmth, professionalism, and reliability that allow families to feel confident in their loved one's safety, comfort, and dignity.

This part of Las Vegas, Nevada, offers convenient access to a variety of essential services for seniors. With several pharmacies located within a few miles, including Walgreens and CVS Pharmacy, accessing medication and healthcare supplies is easy. In addition, there are hospitals and medical centers nearby such as Mountain View Hospital and PAM Rehabilitation Hospital for any health needs. The area also features a range of dining options ranging from fast food chains like Wendy's to upscale establishments like The Phoenix Bar & Lounge. Places of worship like Iglesia Ni Cristo provide spiritual support, while transportation options such as the Las Vegas Monorail offer easy access to other parts of the city. Overall, this neighborhood provides a well-rounded environment with amenities that cater to the needs of seniors.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.4 miles)
• Smith's Food & Drug (1.5 miles)
• Albertsons Pharmacy (3 miles)
• Walgreens (3 miles)
• Smith's Food & Drug (3.1 miles)
• Canopi (3.2 miles)

Hospitals

• Cheyenne Care Center (3 miles)
• VA Southern Nevada Healthcare System (4.7 miles)
• Mountain View Hospital-Labor and Delivery (5.5 miles)
• PAM Rehabilitation Hostpital of Centennial Hills (7.4 miles)

Physicians

• Center For Sight (3.9 miles)
• MountainView Hospital (5.5 miles)
• Southwest Medical Rancho Urgent Care (5.5 miles)
• Nevada Spine Clinic (5.7 miles)
• Las Vegas Radiology (6.2 miles)
• Nevada Orthopedic & Spine Center (6.9 miles)
• Longford Medical Building (6.9 miles)

Restaurants

• Wendy's (4.2 miles)
• Fremont Street Experience (4.7 miles)
• Chick-Fil-A (5.7 miles)
• The Marketplace (6.8 miles)
• The Phoenix Bar & Lounge (6.9 miles)
• McDonald's (7.1 miles)
• Peppermill Inn (7.2 miles)

Places of Worship

• Iglesia Ni Cristo (5.4 miles)

Transportation

• Las Vegas Monorail - Sahara Station (6.6 miles)
• Las Vegas Monorail - Harrah's/Quad Station (8.3 miles)

Cafes

• Dutch Bros Coffee (6.7 miles)
• Starbucks (7.1 miles)
• Starbucks (8 miles)
• The LINQ Hotel & Casino (8.4 miles)