Sterling Ridge

Pros

• The staff at Sterling Ridge are very kind and helpful, treating residents with grace and patience, especially those with dementia.
• Residents feel a strong sense of community and warmth at Sterling Ridge, often describing it as feeling like home or a resort.
• The food offerings are appreciated, with activities such as open salad bars and themed meals adding to the enjoyment of residents.
• The facility is clean and well-maintained, contributing to a comfortable living environment for residents.
• Family members appreciate the consistent communication from staff regarding their loved ones’ care and well-being.
• Many families recommend Sterling Ridge for its friendly staff, organized environment, and engaging activities available for residents.
• Former residents express satisfaction with their experience at Sterling Ridge, highlighting the longevity of staff and their commitment to care.

Cons

• There were concerns about cleanliness, particularly regarding the smell and upkeep of residents' rooms.
• A resident experienced a severe fall that was underreported by the facility, leading to strong feelings of dissatisfaction with the care provided.
• Communication between nighttime care providers and shifts was described as sloppy and lazy, resulting in inadequate adherence to specific care instructions.
• Despite being previously recommended, there were ongoing minor issues that prompted caution for guardians overseeing their loved ones' care.
• The food quality was frequently criticized, described as frozen-tasting and not delicious, despite having good options available.
• The area surrounding Sterling Ridge was mentioned as undesirable by some reviewers, impacting their overall experience with the facility.

Review

Sterling Ridge Senior Living has garnered a mixture of praise and concern from residents and their families, highlighting both compassionate care and some areas that need improvement. The overall sentiment from many reviewers revolves around the kindness and attentiveness of the staff, who often treat residents with grace, especially those suffering from dementia. Many families expressed gratitude for how the staff engages with their loved ones, emphasizing the importance of patience and understanding in caregiving environments. One reviewer noted a particularly warm atmosphere where their mother-in-law felt like she was staying at a resort due to the special attention provided by caregivers. This personal touch seems to be a hallmark of Sterling Ridge, with several family members feeling reassured knowing their loved ones are part of a close-knit community.

However, despite these commendable aspects, reviews also brought attention to issues regarding cleanliness and maintenance within some living spaces. A recurring comment mentioned that while the facility is older and may appear slightly run down outside, efforts are made to keep interiors clean. One reviewer pointed out that they noticed an unpleasant smell emanating from their loved one’s room on occasion, indicating that cleanliness could be significantly improved. Furthermore, although residents generally seem content in dining areas and enjoy offerings such as salad bars, critiques about food quality emerged repeatedly; some meals were described as lacking flavor or being frozen rather than fresh.

The experiences shared also reflect varied perspectives on safety protocols within Sterling Ridge. Some reports raised serious concerns following incidents involving falls among residents. Notably, one family recounted an alarming experience where their loved one's fall was underreported by staff; this incident sparked distrust regarding communication processes between shifts and general oversight of vulnerable residents. While other reviews highlighted effective communication from staff regarding issues or emergencies—such as immediately informing families if problems arose—the inconsistency in reported experiences left some families feeling anxious about the facility's commitment to ensuring resident safety.

Positive remarks about activities and engagement opportunities offered at Sterling Ridge added another layer to its evaluation. Several reviewers praised the range of events available to residents—from art classes and bingo nights to outings at restaurants—which foster socialization among peers. The presence of amenities like a pool further added appeal for potential residents seeking an active lifestyle within assisted living accommodations. Such activities appear integral in creating not just a place for basic care but rather a vibrant community atmosphere instrumental for mental stimulation in senior populations.

When it comes down to financial considerations, reactions were mixed yet revealing about expectations versus reality in senior living expenses. Complaints surfaced concerning rent hikes; one reviewer mentioned a $400 increase this year alone which felt excessive amidst ongoing concerns over food quality and overall satisfaction with services rendered. Comparisons were made with other facilities regarding pricing structures—highlighting how Sterling’s approach doesn’t involve unnecessary additional fees—and this aspect resonated well among individuals looking for transparency in costs related to elder care.

Ultimately, numerous families conveyed ambivalence towards recommending Sterling Ridge based on their unique experiences—some expressing unwavering support while others voiced hesitations centered around specific incidents affecting family members’ well-being or comfort levels at the facility itself. The consensus indicates that although many appreciate what Sterling Ridge offers—a supportive environment populated by caring staff—the facility must address certain inefficiencies connected to cleanliness standards, effective communication practices during critical moments like health declines or falls resulting from inadequate supervision during nighttime hours.

Overall impressions suggest that prospective clients might benefit from conducting thorough evaluations by visiting Sterling Ridge themselves—attending tours perhaps more extensively than initial glimpses portray—in order to gauge whether it aligns closely enough with particular needs when accommodating aging relatives undergoing transitional stages in life amidst complexities such as illness or cognitive decline requiring heightened awareness upon moving into new residences designed primarily for seniors' lifestyles going forward into later years ahead.

Located just a few miles away from the bustling Las Vegas Strip, this area offers a variety of dining options ranging from casual spots like In-N-Out Burger and Shake Shack to more upscale establishments such as Lotus of Siam. With multiple pharmacies including Walgreens and CVS nearby, residents can easily access their medication needs. For healthcare, there are reputable medical facilities like Comprehensive Cancer Centers of Nevada and Sunrise Hospital within a short distance. Transportation options are also convenient with international arrivals, TSA checkpoints, and ride share pickups all within a couple miles. Cafes like Starbucks and Hello Kitty Cafe provide cozy spots for socializing or enjoying a cup of coffee. Overall, this part of Las Vegas offers a mix of amenities that cater to senior living needs while still being close enough to the excitement of the city.

Restaurants

• The Garage (0.3 miles)
• Lotus of Siam (1.2 miles)
• Las Vegas Eagle (1.8 miles)
• In-N-Out Burger (2.1 miles)
• PGA Tour Grill (2.2 miles)
• Shake Shack (2.2 miles)
• Yard House (2.3 miles)

Pharmacies

• Walgreens (0.6 miles)
• Walgreens (1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.1 miles)
• Walmart Pharmacy (2.2 miles)

Physicians

• Comprehensive Cancer Centers of Nevada (0.9 miles)
• Digestive Disease Specialists (1.3 miles)
• Sunrise Hospital and Medical Center (1.5 miles)
• Las Vegas Skin and Cancer South Pecos (1.7 miles)

Transportation

• International Arrivals (1.8 miles)
• The Club (1.8 miles)
• Security Checkpoint (1.8 miles)
• TSA Checkpoint - Terminal 3 (1.8 miles)
• Terminal 3 (1.8 miles)
• Concourse E (1.9 miles)
• Ride Share Pickup (2 miles)

Cafes

• The LINQ Hotel & Casino (2.4 miles)
• Starbucks (2.5 miles)
• Hello Kitty Cafe (2.6 miles)
• Starbucks (2.7 miles)
• Primrose (2.7 miles)
• Dutch Bros Coffee (3.8 miles)