Silver Sky Assisted Living

Pros

• The staff at Silver Sky Assisted Living is described as very nice and friendly, providing good care for the residents.
• Residents enjoy a clean and comfortable facility with various common areas and amenities available.
• Many reviewers praised the quality of food, noting that some meals were good and varied.
• The facility offers engaging activities, including exercise classes, music performances, movies, and games like bingo.
• Families appreciate the assistance with medication management and laundry services provided to their loved ones.
• Visitors found the tours to be positive experiences, highlighting the cleanliness of the place and overall pleasant environment.
• Some residents feel that the staff genuinely cares about them, promoting a supportive community atmosphere.
• The location of Silver Sky Assisted Living is convenient and nearby shopping areas and medical centers, making it accessible for families visiting their loved ones.

Cons

• The lack of professional courtesy and inability to respond to a simple inquiry reflects poorly on the level of service at Silver Sky Assisted Living.
• The food quality was poor, with some residents describing it as barely palatable and worse than cafeteria food.
• Staff provided only the bare minimum required by law and were often described as snippy and unpleasant.
• Residents experienced long waits after meals, with staff failing to assist in taking them back to their rooms promptly.
• The rooms were described as small and not accommodating enough for basic furniture needs.
• There was a lack of supervision in common areas, leading to underutilization of amenities like the game room.
• Significant decline in standards occurred after ownership changed hands, resulting in diminished medical oversight and rude staff interactions.
• Some residents reported that their concerns about care were met with indifference from the staff.
• A tour experience was poorly handled, with no proper introduction or detailed view of the facility despite a previous booking.

Review

Silver Sky Assisted Living has garnered a variety of reviews from families and individuals who have firsthand experiences with the facility, reflecting a spectrum of opinions on its services, staff, and environment. While many commend the cleanliness and friendly nature of the staff, there’s a notable divide in sentiments surrounding food quality and administrative responsiveness. These insights provide useful information for prospective residents and their families who are considering this assisted living option for their loved ones.

The facility itself is described as clean, comfortable, and well-furnished. Multiple reviews highlight the pleasant atmosphere of Silver Sky Assisted Living—characterized by common areas such as libraries, a theater room, and game rooms. Some reviewers appreciated the availability of amenities like transportation to shopping areas and medical appointments. Families noted that entertainment activities like bingo games and live music contributed to a vibrant community life that kept residents engaged. The architecture was often praised, particularly for its open design that seems welcoming to both residents and visitors alike.

However, despite these positive aspects, there were pervasive criticisms regarding food quality. While some people mentioned good meals served at the facility—like breakfast items including eggs and bacon—other reviews starkly contrasted this experience by describing the food as subpar or even inedible at times. Those who have dined within Silver Sky expressed disappointment over what they characterized as cafeteria-style offerings that failed to meet basic culinary expectations. This recurring theme suggests that while staff members may be attentive to individual needs during meal preparation, there appears to be inconsistency in overall food quality.

Staff competence also elicited mixed reactions among reviewers. Many families acknowledged that the employees at Silver Sky were friendly and caring towards residents; however, others expressed concerns about certain staff members not being adequately trained or responsive to resident needs. Specific instances were cited where caregivers did not follow through on required tasks or simply failed to show up, contributing to frustration among both residents and their families seeking better care standards.

Furthermore, administrative communication—or lack thereof—was highlighted as a significant issue by several reviewers. In one regard, a family faced difficulty obtaining information about agreements related to their loved one's admission when they could not locate paperwork after hospitalization circumstances arose abruptly. Despite numerous attempts through phone calls and visits to connect with administration personnel for clarification—as well as acknowledgment that deposits had been cashed—the family reported feeling neglected due to unreturned calls or lackluster responses from management.

Despite these critiques, it’s essential to recognize stories of satisfaction from other families who felt their loved ones thrived within this community setting. Several testimonials celebrated how supportive staff fostered an environment where residents could feel cared for while managing specific health needs effectively—such as dietary restrictions or medication supervision—and encouraged family involvement throughout this process. Such reports illustrate the duality experienced by families navigating Silver Sky's services: amidst challenges associated with oversight or operational consistency exist bright spots illuminated by genuine care provided by dedicated staff members.

Ultimately, Silver Sky Assisted Living stands out as a facility with both commendable attributes—its cleanliness and committed staff—and notable shortcomings—inconsistent food quality and administrative difficulties—that potential residents must weigh carefully when making decisions about long-term care options for themselves or loved ones. Understanding these varied experiences can aid individuals in assessing whether this community aligns with their expectations for assisted living environments while highlighting areas where further improvement is warranted.

Physicians

• Nevada Orthopedic & Spine Center (1 miles)
• Longford Medical Building (1 miles)
• Las Vegas Radiology (2.1 miles)
• Nevada Spine Clinic (2.4 miles)
• Khavkin Clinic (2.4 miles)
• MountainView Hospital (3 miles)
• Tottori Allergy (3.2 miles)

Restaurants

• Addison's Lounge (1 miles)
• Rampart Casino (1 miles)
• Chick-Fil-A (1.6 miles)
• Chick-Fil-A (2.1 miles)
• Chicago Brewing Company (2.4 miles)
• Taco Bell (2.8 miles)
• McDonald's (2.9 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Target Pharmacy (1.3 miles)
• Walgreens (1.3 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (2.2 miles)
• The Apothecarium - Medical Cannabis Dispensary (2.4 miles)

Hospitals

• Mountain View Hospital-Labor and Delivery (3 miles)
• PAM Rehabilitation Hostpital of Centennial Hills (6.8 miles)

Theaters

• Regal Red Rock 4DX & IMAX (3.8 miles)

Cafes

• Starbucks (4.1 miles)
• Dutch Bros Coffee (5.4 miles)
• Starbucks (6.6 miles)
• Starbucks (6.8 miles)
• The LINQ Hotel & Casino (7 miles)

Transportation

• Las Vegas Monorail - Sahara Station (7 miles)
• ARIA Express Bellagio Station (7 miles)
• Las Vegas Monorail - Harrah's/Quad Station (7 miles)