Golden Home Care II in Las Vegas, NV

Pros

• Golden Cross Home Care has amazing employees who are always caring about clients and checking up on them.
• The company is wonderful with a fantastic group of people who go above and beyond for their clients.
• The office staff at Golden Cross Home Care are patient, helpful, and quick to resolve problems.
• The caregivers are very professional, organized, and easy to communicate with.
• The team at Golden Cross Home Care is friendly and consistently willing to help clients.
• Golden Cross Home Care maintains high standards of practice, leaving clients confident in their care.
• The staff are caring, dedicated, and genuinely attentive to each client's needs.
• Golden Cross Home Care is highly regarded as the best in Las Vegas by satisfied families.

Cons

• They botched the background check by inputting incorrect information and have not provided any answers for over three months.
• They have left the client without assistance for more than four months, and every time they call they receive different answers with no resolution.
• The scheduling is unreliable: the caregiver is supposed to help seven days a week, but often only five days are covered and the other two days are not communicated in advance.
• There is a broader lack of timely communication, with inquiries met by inconsistent and unclear responses.

Review

Golden Home Care II in Las Vegas is best suited for families seeking deeply personal, in-home support where caregivers feel like part of the family. This community excels when a loved one needs ongoing assistance with daily tasks, medication reminders, and gentle supervision, all delivered with warmth, respect, and a steady presence. The strongest selling point is the caregiver relationship: clients are paired with compassionate professionals who learn routines, preferences, and medical nuances, producing days that feel less like care and more like reliable companionship. For seniors who prioritize staying at home over an unfamiliar facility, and who value a team that reads needs quickly and acts with care, this option is a solid, practical choice.

That said, some families should consider alternatives if guarantees matter more than the human connection. One red flag to weigh is the risk of gaps in service due to administrative delays, including background checks that can stall placement or ongoing employment. At least one client experienced a months-long delay in getting a caregiver because the background process misfired and contact with the screening partner faltered. Another concern is scheduling consistency: a few families reported days when no caregiver showed up or visits were missed, with limited notice. For households requiring strict 7-days-a-week coverage with unwavering reliability, these patterns could justify exploring other providers or requesting explicit guarantees before committing.

The positives here are compelling and, for many families, transformative. The staff are consistently described as amazing, welcoming, and respectful, with caregivers who are patient, proactive, and highly communicative. Office support earns praise for being patient, solution-oriented, and easy to reach, making problems feel solvable rather than overwhelming. The agency's overall standards of practice come through in professional conduct, thorough training, and a culture that places caregiver well-being at the center - an approach that translates into dependable, attentive care for clients. The combination of well-trained PCAs and a management team that commands trust creates a powerful ecosystem for in-home care.

Yet the cons are real and should be confronted head-on in the decision process. Administrative bottlenecks around background checks can leave a client without assistance for extended periods, a scenario that undermines peace of mind for families managing complex medical or mobility needs. Scheduling gaps - whether due to caregiver absences or communication delays - also undermine reliability, especially for clients who depend on consistent routines or require 7-day coverage. These gaps don't erase the strengths, but they do dilute the consistency that some families need most. Any decision should include concrete steps to minimize these risks: a guaranteed primary caregiver, a clear back-up plan with on-call coverage, written care schedules, and a rapid escalation path to leadership when issues arise.

In the practical evaluation, the offset of the strong caregiver quality and responsive office support is sizable. The depth of compassion and everyday competence shown by caregivers reduces the stress of caregiving for families, supports better day-to-day living for clients, and often yields better adherence to medications and routines. The existence of a proactive, well-informed administrator and a team that genuinely values caregivers helps create a virtuous cycle: well-treated caregivers deliver better care, which in turn sustains trust and reduces family anxiety. For families willing to be proactive - documenting preferences, demanding a reliable schedule, and insisting on contingency planning - these advantages can outweigh most drawbacks.

The bottom line: Golden Home Care II stands out for families who prize a warm, human-centered home-care experience led by caring professionals and supported by responsive, respectful office staff. It is a strong fit for long-term, at-home living where dignity, connection, and practical assistance are the daily aims. However, those who cannot tolerate potential gaps in service or administrative delays should carefully compare guarantees, request detailed scheduling policies, and seek a clear plan for coverage before committing. For families ready to lean into a trusted care team, with explicit expectations set and a plan to blunt the occasional administrative hiccup, Golden Home Care II offers a compelling, candid path to keeping a loved one safe, supported, and thriving at home.

This part of Las Vegas, Nevada, is a bustling and convenient area for senior living. With multiple pharmacies such as CVS and Walgreens within close proximity, accessing necessary medications and healthcare supplies is easy. There are several reputable physicians' offices nearby, including Sunrise Hospital and Medical Center for any medical needs. The area also offers various transportation options like the Las Vegas Monorail stations, making it convenient to explore the city or visit other parts of town. In terms of dining options, there are a variety of restaurants ranging from casual eateries like McDonald's to upscale establishments like Wing Lei. Additionally, there are places of worship like Iglesia Ni Cristo for spiritual support and cafes such as Starbucks and Dutch Bros Coffee for socializing with friends or enjoying a cup of coffee. Overall, this area provides a well-rounded environment with amenities that cater to the needs and interests of seniors looking for a vibrant community to call home.

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1 miles)
• Walgreens (1.4 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)

Physicians

• Sunrise Hospital and Medical Center (1.2 miles)
• Digestive Disease Specialists (1.5 miles)
• Comprehensive Cancer Centers of Nevada (2.2 miles)
• Southwest Medical Rancho Urgent Care (2.4 miles)
• Las Vegas Skin and Cancer South Pecos (3.5 miles)
• Desert Radiology - Nellis (3.9 miles)

Transportation

• Las Vegas Monorail - Sahara Station (1.4 miles)
• Las Vegas Monorail - Harrah's/Quad Station (3 miles)
• ARIA Express Bellagio Station (3.7 miles)
• Security Checkpoint (4.4 miles)
• International Arrivals (4.4 miles)
• The Club (4.5 miles)
• Terminal 3 (4.5 miles)

Restaurants

• Fremont Street Experience (1.5 miles)
• The Marketplace (1.8 miles)
• McDonald's (2 miles)
• Peppermill Inn (2.1 miles)
• Tacos El Gordo (2.2 miles)
• Encore Beach Club (2.4 miles)
• Wing Lei (2.5 miles)

Places of Worship

• Iglesia Ni Cristo (2 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (2.8 miles)
• Dutch Bros Coffee (2.9 miles)
• The LINQ Hotel & Casino (3.1 miles)
• Primrose (4 miles)
• Hello Kitty Cafe (4 miles)