Golden Home Care II

Pros

• Golden Cross employees are amazing, caring, welcoming, and respectful, always willing to help even when busy.
• Golden Cross is a wonderful company with fantastic people who truly care for their clients and go above and beyond.
• The office staff are patient and solve problems, and Golden Cross is regarded as the best home care agency in Las Vegas.
• The staff are professional, organized, friendly, and easy to communicate with.
• The team is great, dedicated, and willing to work with clients, often reminding them of tasks and providing helpful information.
• Golden Cross is highly recommended for any home care needs and maintains great standards of practice.
• The professionals make clients feel confident in their choice, while being friendly and helpful.
• The staff are patient, hardworking, and go the extra mile to meet clients' needs.
• The service is described as reliable, compassionate, and life-changing for families, with responsive and caring caregivers.

Cons

• A reviewer claimed the background check process was mishandled, with improper data entry causing months of no assistance and inconsistent answers from the company.
• Another reviewer reported that a caregiver was supposed to provide seven days of help, but no one showed up for several weeks and there was no advance notice given.

Review

Golden Cross Home Care in Las Vegas emerges in these reviews as a company where genuine care for clients and thoughtful attention from the team are the defining features. Across countless messages, people describe an atmosphere that feels welcoming from the moment you engage with the office or walk through the door. The employees are portrayed as amazing - caring, respectful, and always ready to lend a hand - even when their own plates are full. The impression is consistently that Golden Cross goes above and beyond to ensure clients feel supported, valued, and protected in their daily lives.

The people behind Golden Cross are frequently highlighted as the backbone of this experience. Reviewers speak of a wonderful group of professionals who are not only capable but also personable. Office staff are described as patient and easy to communicate with, often solving problems with calm efficiency. Names like Marina and Armine appear with appreciation, and one reviewer specifically praised a staff administrator as "very nice and welcoming." The consensus is that the whole team operates with a level of professionalism that instills trust, making families feel that they are in good hands.

Many testimonials emphasize the quality of relationship-building between caregivers and clients. Families say their loved ones receive care that feels personal and attentive, with caregivers who are compassionate, loving, and patient. One reviewer noted that their caregiver was a perfect match for their household, describing the caregiver as loving, dedicated, and eager to assist. The staff are depicted as not only meeting basic needs but also recognizing and responding to emotional and social needs, an important dimension in home care that helps families feel at ease about entrusting someone with their loved ones.

The operational side of Golden Cross also earns strong praise. Reviewers describe high standards of practice, reliable communication, and timely responses to questions or concerns - whether by phone or text. Clients report that caregivers arrive on time, reminders are issued for tasks, and the overall organization of the team keeps care flowing smoothly. The sense conveyed is that the company has built a system that supports both caregivers and clients, with well-trained PCAs and a logistics framework that helps ensure consistent care even when schedules get busy or complicated.

There are voices within the collection that acknowledge occasional challenges, reminding readers that no service organization is perfect. One review recounts a troubling experience involving a stroke patient: a caregiver's background check mishap left the client without needed assistance for months as the process and communications around it trudged along. The reviewer described inconsistent answers from the company and a lack of timely resolution, a sharp contrast to the otherwise glowing portrayals. This single account stands out as a cautionary note about the importance of reliable administrative processes and clear communication in ensuring uninterrupted care.

Despite this, the overwhelming tone across most feedback remains unequivocally positive. Many reviewers call Golden Cross Home Care "the best in Vegas," a place they would readily recommend to others seeking home care services. They speak of a culture that makes families feel heard and supported, with staff who appear genuinely invested in their clients' well-being. The organization is praised for its responsiveness, the warmth and professionalism of its caregivers, and the way in which even routine interactions - checking in, answering questions, or adjusting care plans - are handled with care and respect. In sum, Golden Cross Home Care is portrayed as a trusted partner in family care, a place where clients often feel they have found a lifeline and a dependable ally.

Overall, the collection of reviews paints a portrait of a company that stands out for its compassionate staff, respectful and welcoming environment, and a care philosophy centered on doing right by the people it serves. Families repeatedly describe feeling secure in the hands of Golden Cross, with caregivers who are not only skilled and reliable but also deeply committed to their clients' comfort and dignity. The consistent message is one of gratitude and strong endorsement: Golden Cross Home Care is a valuable resource for those seeking thoughtful, patient-centered home care in Las Vegas, with the caveat that buyers should ensure administrative processes are clear and up-to-date to prevent any gaps in service.

This part of Las Vegas, Nevada, is a bustling and convenient area for senior living. With multiple pharmacies such as CVS and Walgreens within close proximity, accessing necessary medications and healthcare supplies is easy. There are several reputable physicians' offices nearby, including Sunrise Hospital and Medical Center for any medical needs. The area also offers various transportation options like the Las Vegas Monorail stations, making it convenient to explore the city or visit other parts of town. In terms of dining options, there are a variety of restaurants ranging from casual eateries like McDonald's to upscale establishments like Wing Lei. Additionally, there are places of worship like Iglesia Ni Cristo for spiritual support and cafes such as Starbucks and Dutch Bros Coffee for socializing with friends or enjoying a cup of coffee. Overall, this area provides a well-rounded environment with amenities that cater to the needs and interests of seniors looking for a vibrant community to call home.

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1 miles)
• Walgreens (1.4 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)

Physicians

• Sunrise Hospital and Medical Center (1.2 miles)
• Digestive Disease Specialists (1.5 miles)
• Comprehensive Cancer Centers of Nevada (2.2 miles)
• Southwest Medical Rancho Urgent Care (2.4 miles)
• Las Vegas Skin and Cancer South Pecos (3.5 miles)
• Desert Radiology - Nellis (3.9 miles)

Transportation

• Las Vegas Monorail - Sahara Station (1.4 miles)
• Las Vegas Monorail - Harrah's/Quad Station (3 miles)
• ARIA Express Bellagio Station (3.7 miles)
• Security Checkpoint (4.4 miles)
• International Arrivals (4.4 miles)
• The Club (4.5 miles)
• Terminal 3 (4.5 miles)

Restaurants

• Fremont Street Experience (1.5 miles)
• The Marketplace (1.8 miles)
• McDonald's (2 miles)
• Peppermill Inn (2.1 miles)
• Tacos El Gordo (2.2 miles)
• Encore Beach Club (2.4 miles)
• Wing Lei (2.5 miles)

Places of Worship

• Iglesia Ni Cristo (2 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (2.8 miles)
• Dutch Bros Coffee (2.9 miles)
• The LINQ Hotel & Casino (3.1 miles)
• Primrose (4 miles)
• Hello Kitty Cafe (4 miles)