Highland Inn Of Fallon

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  • Interior

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  • Living Room

    A cozy living room with a fireplace, wooden furniture, and a bookshelf filled with books.
  • Building

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  • Architecture

    A view of a suburban residential area featuring single-story homes along a well-paved street.
  • Entrance

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  • Hallway

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Highland Inn Of Fallon

Information last verified:

550 North Sherman Street, Fallon, NV 89406

For more information about senior living options: (844) 490-3973

3.4 from 30 reviews
5 stars
16
4 stars
2
3 stars
1
2 stars
0
1 stars
11

Overall Review of Highland Inn Of Fallon

Pros

  • pro The facility is fantastic.
  • pro The staff are kind and genuine.
  • pro The admin is nice and friendly.
  • pro The level of care provided is exceptional.
  • pro The staff create a warm, family-like atmosphere.
  • pro The place is turning around and getting cleaned up.
  • pro Holly and the staff are amazing.
  • pro The dining room offers delicious meals and attentive service.
  • pro The library area provides a peaceful setting.

Cons

  • pro The reviewer says this is the worst place to bring a loved one and that their mother endured painful experiences.
  • pro They report seven incidents since October, including a broken shoulder, falls, and insulin overdoses.
  • pro They allege there is no attending nurse present, leading to harm.
  • pro They claim transports to appointments were done without oxygen, resulting in ER visits.
  • pro They describe staff as understaffed and overall care as awful, with only a few CNAs doing well.
  • pro They criticize unsafe infectious protocols and mention a resident contracted COVID.
  • pro They call the facility a joke with poor communication and unprofessional staff, including an example of Lisa.

Review

Highland Inn of Fallon is best suited for families that prize a warm, intimate setting where staff members know residents by name and care feels personal. The community tends to attract relatives who want to be actively involved in daily life and governance, especially during a period of leadership transition. Visitors will find that the warmth and everyday attentiveness can be real, not merely ceremonial, but that quality must be weighed against how consistently care is delivered. In short, this is a place that works best for families seeking a genuine, home-like atmosphere and who are prepared to stay engaged with administration as improvements take hold.

Those evaluating alternatives should focus on residents with higher medical needs or families demanding unwavering reliability and rapid, transparent updates. The reviews reveal serious safety concerns and systemic gaps: understaffing, inconsistent supervision, and communication lags. Incidents described by families range from delayed assistance to episodes suggesting medical oversights, with some accounts implying fragmented accountability. For loved ones requiring continuous skilled nursing, precise medication management, or dependable, real-time status reporting, a facility with a longer track record of steady staffing and proactive risk management is likely a safer choice. If governance and safety oversight are non-negotiable, alternatives deserve serious consideration.

On the upside, the facility earns repeated praise for personal warmth. Multiple accounts celebrate staff who greet residents by name, engage in meaningful conversations, and handle routine tasks with visible care. The dining room experience is described as attentive, with aides carrying trays and providing assistance as needed. Public spaces contribute to quality of life, the library’s cozy setting with a rock fireplace, the well-kept grounds, and a palpable sense of home. When staff and management genuinely listen and respond to individual preferences, residents feel respected and included in care decisions. This is not a forgettable place; it can feel like a true community when the right people are on shift.

Yet the drawbacks are not trivial and cannot be dismissed. The most troubling threads center on staffing levels and the resulting gaps in supervision, which translate into safety risks and inconsistent care. Families report residents left waiting for help, medical oversights, and transport logistics that compromise health. Communication with families is frequently described as insufficient or unclear, with delays in updates and mixed messages from leadership. Some accounts portray office staff as unprofessional or unresponsive, and one reviewer questioned the independence of a resident advocate. Odors and questions about cleanliness in some rooms further erode confidence. Taken together, these issues create a reality where comfort and kindness exist alongside real, measurable risk.

The positive elements can offset significant concerns only when the operation remains actively responsive and when families stay engaged. The combination of genuine kindness, a welcoming environment, and leadership willing to listen creates a buffer against some operational flaws. Reports of new management taking time to understand needs and implement changes are encouraging; they suggest real potential for ongoing improvement. However, the weight of safety-related concerns and inconsistent communication means this balance depends on continuous, vigilant oversight. Prospective residents should insist on current staffing metrics, access to up-to-date care plans, and transparent incident reporting to determine if the present trajectory aligns with personal expectations for safety and reliability.

For families prepared to stay closely involved, Highland Inn offers a compelling, home-like option with caring staff and a governance narrative that appears to be moving in the right direction. For those prioritizing consistent medical oversight, rapid communication, and a demonstrable record of reliable operations, other communities should be explored more assertively. The practical approach is to visit with a concrete checklist: observe caregiver interactions over a full day, confirm the on-shift nurse-to-resident ratio, review the latest care plan and incident log, and speak directly with the administrator about ongoing improvements and accountability structures. If answers satisfy critical safety and communication criteria, Highland Inn can be a solid match; if not, the search should continue until a community with steadier staffing and transparent governance is found.

Features

Housing

  • 37 resident community capacity 37 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Highland Inn Of Fallon in Fallon, NV is a continuing care retirement community and skilled nursing facility that provides a range of care services for seniors. The community offers fully furnished accommodations with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, telephone, and kitchenette. Housekeeping services are provided to ensure a clean and comfortable living environment.

Residents at the Highland Inn Of Fallon receive 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure residents receive the necessary medical care. Medication management is available to help residents stay on top of their medication schedules.

The community places a strong emphasis on mental wellness and offers a mental wellness program to support residents' emotional well-being. Special dietary restrictions are accommodated by the dining services team, ensuring that residents can enjoy nutritious meals tailored to their specific needs.

Residents can take part in scheduled daily activities to socialize and engage in meaningful pursuits. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals for easy access to essential services.

Overall, the Highland Inn Of Fallon provides a supportive and inclusive assisted living community where seniors can receive quality care while enjoying various amenities and nearby conveniences.

Nearby Places of Interest

Physicians

  • Banner Health Clinic: Primary Care (0.3 miles)
  • Skin Cancer & Dermatology Institute (0.3 miles)
  • Byers Cameron Assistant (0.3 miles)
  • Reno Orthopaedic Clinic (0.8 miles)
  • Daniel Matthew Stasik (1.2 miles)
  • Kristin Laxalt, MD (24.4 miles)

Hospitals

  • Rainbow Treasures (0.3 miles)

Places of Worship

  • Pentecostal Church of God (0.4 miles)
  • Fallon Christian Fellowship (0.5 miles)
  • Southern Baptist Convention (0.7 miles)
  • Greater New Refuge Church Of God In Christ (0.7 miles)
  • Church of Jesus Christ of Latter Day Saints (0.8 miles)
  • Threshingfloor Ministries International (0.9 miles)
  • General Conference Of Seventh-Day Adventists (1 miles)

Transportation

  • U-Haul (0.6 miles)

Parks

  • Dog park (0.7 miles)
  • State Parks Div (0.8 miles)
  • Stillwater National Wildlife Refuge (1.2 miles)
  • Laura Mills Park (1.4 miles)

Restaurants

  • Aniceta's Good Food (0.8 miles)
  • Fallon Nugget (0.8 miles)
  • Restaurante Don Julio (0.8 miles)
  • Jimmy's and Sons Bar and Grill (0.8 miles)
  • Headquarters Bar & Casino (0.8 miles)
  • Top Gun Restaurant (0.8 miles)
  • Jack In The Box (0.9 miles)

Pharmacies

  • Longs Drugs (1 miles)
  • CVS Pharmacy (1 miles)
  • Dahl's Pharmacy of Fallon (1.8 miles)
  • Walgreens (1.8 miles)
  • Beverage Market (2 miles)

Cafes

  • Starbucks (1.1 miles)

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