Highland Inn Of Fallon

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  • Interior

    Volunteers organizing and wrapping donated gifts for a charity event.

  • Living Room

    A cozy living room with a fireplace, wooden furniture, and a bookshelf filled with books.

  • Building

    A view of a school building with an American flag in front, surrounded by a parking lot under a clear sky.

  • Architecture

    A view of a suburban residential area featuring single-story homes along a well-paved street.

  • Entrance

    A white bus parked near the entrance of a building with a stone facade.

  • Hallway

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Highland Inn Of Fallon

550 North Sherman Street, Fallon, NV 89406

For more information about senior living options: (844) 490-3973

3.4 from 28 reviews
5 stars
15
4 stars
2
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1
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0
1 stars
10

Assisted Living Continuing Care Retirement Community (CCRC) Skilled Nursing Facility

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    Overall Review of Highland Inn Of Fallon

    Pros

    • pro The Trebonis helped the family, and everyone was kind and genuine.
    • pro The admin is described as especially nice and friendly.
    • pro The staff and service are great.
    • pro The facility is beautiful and provides great care, with management that is well-regarded.
    • pro There are a few good people who work there; some nurses and CNAs are great.
    • pro The facility and staff are loved; it's a great place for loved ones.
    • pro Visitors noted smiles, caring and genuine responses, and felt confident in the staff's care.
    • pro The place is being turned around and cleaned up.
    • pro This facility is beautiful with all levels of care, a well-kept property, caring staff, and a family atmosphere.
    • pro Under new management, the administrator is attentive and caring; highly recommended.
    • pro Holly and all the staff are amazing.

    Cons

    • pro The facility is run awfully.
    • pro The facility is severely understaffed.
    • pro The food is awful.
    • pro Care is not properly provided unless family members fight for their loved ones.
    • pro The patient advocate works for the owner, calling into question its independence.
    • pro There is poor communication about residents' status and whereabouts.
    • pro The office staff is unresponsive and unprofessional.

    Review

    The experiences people have had at this facility run a broad gamut, painting a picture of a place that can feel like two different worlds depending on who visits and when. On the glowing side, there are multiple accounts of outstanding care, kindness, and a welcoming environment. Several reviewers stressed how the Trebonis family and the administrator, Trevor, have made a tangible difference. One person called the place "fantastic," noting that their parents' last facility was rough by comparison and praising the Trebonis for turning things around with genuine concern. They described Trevor and the admin team as kind and "so genuine," giving a strong impression of a facility that truly cares. Another visitor emphasized "amazing service" when they came to visit an aunt, highlighting the level of care and the admin's friendliness and accessibility. The consistency of warmth from the staff and management was a recurring theme, with many reviewers rating the experience as 10/10 in terms of kindness, attention, and overall atmosphere. In several mentions, the facility was described as beautiful, well-kept, and supportive, with the sense that residents are treated like family.

    The overall sentiment among the positive voices extends beyond individual interactions to a sense of ongoing improvement and strong leadership. A number of comments celebrated the staff as a whole - great, caring, and attentive - giving families reassurance that their loved ones are in capable hands. Reviewers who had the chance to tour or to interact with the staff during visits described research-like diligence: questions were answered thoroughly, concerns were listened to with patience, and answers were given with sincerity. The narrative often included phrases that conveyed confidence and comfort, suggesting that residents would be well cared for under the current management. One reviewer even framed changes in the facility as a deliberate turning point, noting a clean-up and an emphasis on maintaining a positive, family-like atmosphere where residents' needs drive the day-to-day routines. The sense of "level of care" and "levels of care" available at the place was repeatedly cited as a strong point, reinforcing the impression of a well-rounded facility capable of handling varying care requirements.

    Yet, alongside these glowing portrayals, a more layered picture emerges from other voices. Some reviewers described troubling gaps in staffing and communication, painting a reality where needs could be overlooked or not promptly addressed. In these accounts, the facility is not as smooth as the best experiences suggest, with concerns about being understaffed and the day-to-day operations feeling disjointed at times. One reviewer explicitly pointed to a perception of poor management, noting that while there are good people working there, the overall operation could be much better organized. Others criticized specific issues such as embarrassing lapses in infection control and problems with notifying families about a loved one's condition or status, including a frightening moment when a resident's health deteriorated and no clear information was provided about what was happening or where the person was being treated. Smells of urine and a sense of delayed communication created an impression of a facility that still has work to do in basic daily operations and transparency.

    Food quality and the physical environment also showed up in the less favorable feedback, with a few reviewers describing meals as unappealing and a need for residents to advocate for themselves to receive better care. There were mentions of smoke in the building and a general sense that not everyone was aligned on the same standards of care, which could undermine trust. In one deeply negative account, a reviewer asserted the place ran poorly, with patient advocates who seemed to be working for the owner rather than patients, and promises that depended on constant nudging from families. This perspective emphasized a frustration with the level of accountability and consistency, reminding readers that the best intentions can be undermined if communication and governance aren't aligned.

    Amid the highs and lows, there are personal stories that underscore how individual experiences can diverge even within the same facility. Some families left feeling completely confident and grateful after witnessing compassionate interactions and thoughtful responses to concerns; they described smiling residents and a reassuring sense that their loved ones were being cared for with dignity and respect. Others, however, faced troubling moments - calls that went unanswered by the business office, delayed updates during health scares, and a sense that front-line staff and management were not always on the same page. In one emotional account, a sister recounted a scary visit in which her family member smelled strongly of urine and later faced a turn for the worse, coupled with a lack of timely communication about the person's status. These stories illustrate how the day-to-day realities of care can swing between comfort and anxiety, depending on the moment and the people involved.

    Despite this mix, there is a thread of resilience and hope running through the more positive narratives. Several reviewers highlighted the facility's beauty, clean grounds, and the reassuring feeling that a family atmosphere is not just a label but something the staff genuinely aims to create. The mention of "new management" and a care-first approach suggests that changes are continuing to take shape, with administrators who actively listen and strive to meet residents' needs. Compliments toward specific staff members - twirl together with praise for administrative leadership - also point to a culture where kindness and personal connection are valued. For many families, that combination of aesthetic appeal, visible care, and responsive leadership offers a compelling reason to consider the facility as a potential home for their loved ones.

    In the end, the picture this collection of remarks paints is one of contrasts. For some, the facility represents a beacon of warmth, competence, and community - a place where staff go the extra mile, where administration is approachable, and where residents feel seen and cared for. For others, it signals the ongoing challenges of running a complex care operation: staffing pressures, communication delays, and occasional lapses in safety or protocol that understandably shake trust. The recurring motifs of improvement under new leadership, individual sparks of exceptional care, and the push-pull between strong personal interactions and the realities of organizational constraints make this a nuanced portrait. Families navigating this facility will likely encounter moments of exceptional support and, at times, moments that test their patience, but the consistent undercurrent is a belief in potential - potential for better care, clearer communication, and a continually evolving environment that aspires to treat every resident with dignity and compassion.

    Features

    Housing

    • 37 resident community capacity 37 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Highland Inn Of Fallon in Fallon, NV is a continuing care retirement community and skilled nursing facility that provides a range of care services for seniors. The community offers fully furnished accommodations with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, telephone, and kitchenette. Housekeeping services are provided to ensure a clean and comfortable living environment.

    Residents at the Highland Inn Of Fallon receive 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure residents receive the necessary medical care. Medication management is available to help residents stay on top of their medication schedules.

    The community places a strong emphasis on mental wellness and offers a mental wellness program to support residents' emotional well-being. Special dietary restrictions are accommodated by the dining services team, ensuring that residents can enjoy nutritious meals tailored to their specific needs.

    Residents can take part in scheduled daily activities to socialize and engage in meaningful pursuits. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals for easy access to essential services.

    Overall, the Highland Inn Of Fallon provides a supportive and inclusive assisted living community where seniors can receive quality care while enjoying various amenities and nearby conveniences.

    Nearby Places of Interest

    Physicians

    • Banner Health Clinic: Primary Care (0.3 miles)
    • Skin Cancer & Dermatology Institute (0.3 miles)
    • Byers Cameron Assistant (0.3 miles)
    • Reno Orthopaedic Clinic (0.8 miles)
    • Daniel Matthew Stasik (1.2 miles)
    • Kristin Laxalt, MD (24.4 miles)

    Hospitals

    • Rainbow Treasures (0.3 miles)

    Places of Worship

    • Pentecostal Church of God (0.4 miles)
    • Fallon Christian Fellowship (0.5 miles)
    • Southern Baptist Convention (0.7 miles)
    • Greater New Refuge Church Of God In Christ (0.7 miles)
    • Church of Jesus Christ of Latter Day Saints (0.8 miles)
    • Threshingfloor Ministries International (0.9 miles)
    • General Conference Of Seventh-Day Adventists (1 miles)

    Transportation

    • U-Haul (0.6 miles)

    Parks

    • Dog park (0.7 miles)
    • State Parks Div (0.8 miles)
    • Stillwater National Wildlife Refuge (1.2 miles)
    • Laura Mills Park (1.4 miles)

    Restaurants

    • Aniceta's Good Food (0.8 miles)
    • Fallon Nugget (0.8 miles)
    • Restaurante Don Julio (0.8 miles)
    • Jimmy's and Sons Bar and Grill (0.8 miles)
    • Headquarters Bar & Casino (0.8 miles)
    • Top Gun Restaurant (0.8 miles)
    • Jack In The Box (0.9 miles)

    Pharmacies

    • Longs Drugs (1 miles)
    • CVS Pharmacy (1 miles)
    • Dahl's Pharmacy of Fallon (1.8 miles)
    • Walgreens (1.8 miles)
    • Beverage Market (2 miles)

    Cafes

    • Starbucks (1.1 miles)

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