Visiting Angels of Lincoln, NE

Pros

• Natalie exemplifies genuine and authentic senior care, leading with integrity and compassion.
• The Visiting Angels team is consistently professional, dependable, and goes above and beyond to meet the needs of clients and their families.
• The care provided is high-quality and filled with compassion, with staff who are patient, kind, and knowledgeable about dementia.
• The caregivers are reliable, communicative, and dedicated to tailoring services to each person's needs.
• The program enables seniors to live at home with dignity and independence, supported by compassionate, attentive caregivers.
• The team responds quickly, communicates clearly, and adjusts schedules flexibly to changing needs.
• Families describe Visiting Angels as trustworthy and family-oriented, with caregivers who feel like part of the family.

Cons

• One reviewer felt that Visiting Angels had become careless with scheduling, noting the scheduler appeared disinterested in coordinating care, did not return calls, and refused to reschedule.
• Another reviewer stated they fired Visiting Angels, alleging sloppy care.

Review

Visiting Angels of Lincoln, NE is best suited for families seeking high-touch, in-home non-medical care that keeps an aging loved one in familiar surroundings. This community shines when the goal is reliable companionship, thoughtful assistance with daily activities, and flexible scheduling to accommodate appointments, errands, and small bouts of respite for family caregivers. The leadership and care team - especially Natalie - are repeatedly described as patient, ethical, and genuinely devoted to matching skilled caregivers to each client's personality and needs. For families prioritizing continuity of care, strong caregiver relationships, and a home-first approach, this option stands out as a practical, proven choice.

Those weighing alternatives should consider that this is non-medical home care rather than a licensed nursing or medical support service. For seniors with complex medical conditions requiring ongoing nursing, strict 24/7 medical supervision, or highly structured clinical oversight, a licensed home health agency or an assisted living setting may be more appropriate. A notable risk in the reviews is occasional scheduling friction or a sense that a scheduler may not always be as proactive as desired. For families who demand unwavering scheduling certainty or who require highly specialized medical management, it would be prudent to compare providers that emphasize 24/7 nurses or dedicated care coordinators.

On the strength side, the core advantages consistently offset the potential downsides. The caregivers are described as compassionate, dependable, and highly skilled at adapting to dementia-related challenges, with prompts that show extensive experience rather than rote execution. Clients frequently praise the ability to keep a loved one at home while maintaining dignity, safety, and engagement. The agency's responsiveness is a standout: same-day evaluations, thoughtful caregiver matching, and a demonstrated willingness to adjust care plans as needs evolve. The personal touch - caregivers who become familiar figures in daily life, sometimes forming genuine bonds - acts as a powerful counterweight to any scheduling hiccups.

A further compelling offset comes from the depth of caregiver dedication and logistics support. Families recount caregivers who help with more than supervision: light housekeeping, cooking, laundry, shopping, driving to appointments, and even guided physical therapy exercises. Several reviews recount extraordinary commitments - caregivers attending a funeral, mentors who feel like part of the family, and staff who orchestrate complex arrangements with minimal friction. There are instances of nearly concierge-level responsiveness, including rapid re-staffing for unusual hours or emergencies and even coordinating specialized transportation in challenging situations. This level of proactive service markedly reduces caregiver burnout and preserves family peace of mind.

Where the judgment should tilt toward caution, it centers on scheduling consistency and the scope of care. The one critical review notes a lapse in scheduling coordination, underscoring that not every interaction will meet the ideal standard. Yet the broader track record shows that Natalie and the leadership team routinely deliver dependable care, quick communication, and well-matched caregivers who stay with the client for meaningful periods. Prospective clients should explicitly confirm caregiver rotation preferences, ensure a fixed primary caregiver when possible, and ask for a concrete plan for emergencies or last-minute changes. Clarifying scope - whether ad-hoc errands, 24/7 coverage, or overnight care - is essential to prevent misaligned expectations.

The practical takeaway is clear: Visiting Angels of Lincoln offers a compelling, home-centered care option for families prioritizing warmth, competence, and flexible support. It excels for seniors who want to remain in their own houses, benefit from dementia-aware assistance, and enjoy a steady cadence of engaging, reliable caregivers. Alternatives are worth considering for those with heavier medical needs, stricter scheduling guarantees, or a preference for ongoing nursing oversight. With a careful initial assessment, families can secure a strong caregiver match, set expectations around scheduling, and establish a clear plan for evolving needs. A short-term trial or phased rollout can confirm fit before committing to longer arrangements.

Restaurants

• Piedmont Bistro by Venue (0.3 miles)
• Runza (0.6 miles)
• McDonald's (1 miles)
• Panda Express (1 miles)
• Granite City Food & Brewery (1.1 miles)
• McDonald's (1.2 miles)
• McDonald's (1.3 miles)

Physicians

• Family Health Associates (0.5 miles)
• DaVita Capital City Dialysis (0.8 miles)
• Lincoln Endoscopy Center (0.9 miles)
• James J Maly (0.9 miles)
• Milius, Gibbens, Friesen, Hattan, Martin, and Rauner (1 miles)
• Ingrown Toenail Treatment in Toenail Fungus Treatment Center (1.2 miles)
• Lincoln Orthopaedic Center (1.3 miles)

Hospitals

• Bryanlgh Medical Center (0.5 miles)
• Speciality Clinic (0.6 miles)
• Faulkner Medical Plaza (0.6 miles)
• Madonna Rehabilitation Hospital (1 miles)
• 6South Neuro - PCU (2.6 miles)
• 2South ICU (2.6 miles)

Pharmacies

• Hy-Vee Pharmacy (0.7 miles)
• Super Saver (0.7 miles)
• Walgreens (1.3 miles)
• RelyCare (1.8 miles)
• Pharmacy Specialty Services (1.9 miles)
• Genoa Healthcare (2 miles)
• Walgreens (2.3 miles)

Parks

• Antelope Park (1.4 miles)
• Holmes Lake Park (1.8 miles)
• Trago Park (2.3 miles)
• Holmes Lake Dog Park (2.4 miles)
• Irvingdale Park (2.6 miles)
• Bishop Heights Park (2.7 miles)
• Colonial Hills Park (2.7 miles)

Places of Worship

• Congregation Tifereth Israel (2.1 miles)

Cafes

• The Mill at Telegraph (2.1 miles)
• Reactor (2.5 miles)
• Cultiva (2.8 miles)
• The Mill Coffee & Bistro (2.9 miles)
• Crescent Moon Coffee (3.1 miles)
• The Mill Coffee & Tea (3.1 miles)

Theaters

• Lincoln Grand Cinema Lincoln, Ne (2.9 miles)

Transportation

• Budget Car Rental (3 miles)