Heartland Assisted Living

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Heartland Assisted Living

Heartland Assisted Living

8874 US Highway 212, Roberts, MT 59070

For more information about senior living options: (844) 490-3973

2 from 1 review
Assisted Living Board and Care Home

Overall Review of Heartland Assisted Living

Pros

  • pro The resident enjoyed having their own spacious room, which included a tub and direct access to the outdoors where they could observe animals.
  • pro The environment and surroundings of the assisted living community were acceptable and provided some enjoyable moments.
  • pro The food served at the facility was generally good, offering satisfactory meals to the residents.
  • pro The small size of the assisted living community allowed for a more intimate living experience.

Cons

  • pro Residents frequently found people in their rooms without permission when they left to go out.
  • pro The facility employed unlicensed workers who were unable to pass the CNA or LPN tests.
  • pro Staff members were overworked, leading to inadequate care and attention.
  • pro The scheduling at the facility was poorly managed, causing further issues for both staff and residents.
  • pro Management and supervision of the facility were lacking in competence and effectiveness.
  • pro There were few activities available for residents, resulting in a lack of engagement with the outdoors.
  • pro Residents did not have the option to choose their meals, limiting their dining experience despite the food being decent.

Review

Heartland Assisted Living is a small community that, despite its potential, has garnered negative feedback primarily related to management and staffing issues. While the physical space and amenities offered to residents might seem appealing at first glance, significant shortcomings plague the day-to-day operations of the facility. Concerns regarding safety, professionalism among staff, and overall management effectiveness have led to dissatisfaction among residents.

One major issue highlighted in the experience was the intrusion of privacy while residing at Heartland. The reviewer shared an unsettling experience of returning to their room only to find other individuals present without consent. This lack of respect for personal space raises alarms about security protocols within the facility. Privacy is fundamental in assisted living scenarios; it allows residents to feel at home and safe. Such experiences can lead to feelings of anxiety and mistrust among residents who expect a level of assurance in their living environment.

Another serious concern mentioned was the unlicensed staff working at Heartland Assisted Living. The presence of workers unable to pass necessary qualifications such as the Certified Nursing Assistant (CNA) or Licensed Practical Nurse (LPN) tests poses a significant risk, both legally and in terms of quality care provided to residents. These staffing issues could potentially result in inadequate medical attention or support for those who depend on proper assistance due to health conditions or mobility challenges. Additionally, many staff members were described as overworked, suggesting a severe understaffing problem within this facility. When employees are stretched too thin, it can lead not only to burnout but also negatively affect the quality of care delivered.

Moreover, scheduling problems further exacerbated these challenges within Heartland's workforce dynamics. Efficient scheduling is critical for ensuring that there are enough caregivers available at all times to meet residents' needs adequately. The complaints regarding poor scheduling indicate deeper systemic issues in how management operates daily tasks and allocates resources efficiently.

Despite these operational failures, some positive aspects were noted by the reviewer concerning their personal living arrangement within Heartland Assisted Living. They described their room as spacious with essential amenities like a tub and direct access outside where they could enjoy views of animals—a feature that adds charm and natural beauty to their living space. However, even amidst such favorable conditions, there was disappointment toward management's inability to enhance life opportunities for residents by promoting engagement with outdoor spaces.

The food service received mixed reviews; while it was generally satisfactory in taste, there's frustration regarding menu options—it appears that choices are limited for residents wanting more autonomy over what they consume during meals. This lack of choice can contribute further dissatisfaction among individuals seeking a degree of control over their dietary preferences—a crucial aspect often overlooked in assisted living environments.

Lastly, there appeared to be little engagement with activities designed for resident interaction or entertainment—particularly concerning outdoor activities that utilized the pleasant surroundings available on-site. The reviewer's observation that they were frequently alone outdoors when others did not take advantage speaks volumes about missed opportunities for social connections and community bonding among residents within Heartland.

In conclusion, while Heartland Assisted Living possesses delightful accommodations that could foster comfort if managed effectively, crucial flaws lie primarily with its leadership and staffing practices which overshadow these strengths significantly. There exists an urgent need for improved oversight from supervisors alongside better hiring practices aimed at ensuring well-qualified staff members who can provide high-quality care remain consistently available throughout every shift—ultimately enabling each resident’s individual needs and preferences be met more holistically.

Features

Housing

  • 8 resident community capacity 8 resident community capacity
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heartland Assisted Living in Roberts, MT is a warm and welcoming community that provides board and care home services. Our fully furnished accommodations offer a comfortable and homelike environment for our residents.

We understand the importance of staying connected, which is why we provide cable or satellite TV and Wi-Fi/high-speed internet access throughout the facility. Our dining room offers restaurant-style dining with delicious meals prepared by our talented staff. We also cater to special dietary restrictions to ensure that every resident's needs are met.

At Heartland Assisted Living, we value the well-being of our residents. Our dedicated housekeeping services keep the community clean and tidy, while move-in coordination assists new residents in settling comfortably into their new home. Outdoor spaces allow for relaxation and leisurely walks, while our small library provides a quiet place for reading and reflection.

Our caring staff is committed to meeting the individual needs of each resident. We provide assistance with activities of daily living, such as bathing, dressing, transfers, and medication management. For those with specific dietary requirements, we offer diabetes diets and cater to special dietary restrictions.

Keeping our residents mentally well is a priority at Heartland Assisted Living. We have a mental wellness program in place to support the emotional health of our residents.

Residents can enjoy a variety of activities tailored to their interests and abilities. From resident-run activities to scheduled daily activities, there is always something engaging happening within our community.

Come experience the warmth and care that Heartland Assisted Living in Roberts, MT has to offer. We strive to create an environment where residents feel comfortable and supported while enjoying the amenities provided for their convenience and enjoyment.

Nearby Places of Interest

Roberts, Montana offers a peaceful and close-knit community with various amenities for seniors. With several parks nearby such as Cooney Reservoir and Itch-Kep-Pe Park, there are plenty of opportunities to enjoy the outdoors and stay active. Places of worship like Church Of The Rockies Roberts and Roberts United Methodist Church provide spiritual support and a sense of belonging. Additionally, there are multiple dining options ranging from Melinda's to His Table Cafe for convenient meals. Access to healthcare services is readily available with facilities like Riverstone Health and Stillwater Hospital Association within a short distance. Transportation options including U-Haul Moving & Storage and Montana Rail Link offer convenience for getting around the area. Overall, Roberts, Montana provides a welcoming environment for seniors looking for a peaceful and supportive community to call home.

Parks

  • Cooney Reservoir (5.4 miles)
  • Joliet City Park (6.7 miles)
  • Itch-Kep-Pe Park (15.3 miles)
  • Park City Rest Area (15.6 miles)
  • Granite Peak Park (16.2 miles)
  • Coal Miners Memorial Park (18.1 miles)

Places of Worship

  • Church Of The Rockies Roberts (6.3 miles)
  • Roberts United Methodist Church (6.4 miles)
  • Joliet Baptist Church (6.5 miles)
  • The Lighthouse Bible Church (6.5 miles)
  • Saint Johns Catholic Church (6.6 miles)
  • Joliet Wesleyan Church (6.7 miles)
  • Joliet Lutheran Church (6.7 miles)

Restaurants

  • Melinda's (6.4 miles)
  • 212 Bar and Grill (6.4 miles)
  • Brown Bear Inn (6.4 miles)
  • Lost Village Saloon (6.4 miles)
  • Jane Dough's (6.8 miles)
  • Frontier Bar (6.9 miles)
  • His Table Cafe (6.9 miles)

Cafes

  • Roberts Cafe (6.4 miles)
  • Perkatory (13.1 miles)
  • The Beartooth Beanery (15.7 miles)
  • Bearstone Cafe (15.8 miles)
  • City Brew Coffee (18.3 miles)

Physicians

  • Riverstone Health (7 miles)

Transportation

  • Perfect Image Taxidermy (10.2 miles)
  • U-Haul Moving & Storage (13.1 miles)
  • Woltermann Memorial Airport (6S3) (15.2 miles)
  • U-Haul Neighborhood Dealer (15.8 miles)
  • U-Haul Neighborhood Dealer (15.9 miles)
  • Montana Rail Link (16 miles)
  • Rimrock Taxidermy & Tannery (16.4 miles)

Pharmacies

  • Columbus IGA Plus (16 miles)

Hospitals

  • Big Sky Midwifery (16.2 miles)
  • Stillwater Hospital Association (16.4 miles)
  • Memorial Hospital Association (17.1 miles)
  • Beartooth Billings Clinic (17.1 miles)
  • Absarokee Medical Clinic (17.9 miles)

Frequently Asked Questions

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