Heartland Assisted Living

Pros

• The resident enjoyed having their own spacious room, which included a tub and direct access to the outdoors where they could observe animals.
• The environment and surroundings of the assisted living community were acceptable and provided some enjoyable moments.
• The food served at the facility was generally good, offering satisfactory meals to the residents.
• The small size of the assisted living community allowed for a more intimate living experience.

Cons

• Residents frequently found people in their rooms without permission when they left to go out.
• The facility employed unlicensed workers who were unable to pass the CNA or LPN tests.
• Staff members were overworked, leading to inadequate care and attention.
• The scheduling at the facility was poorly managed, causing further issues for both staff and residents.
• Management and supervision of the facility were lacking in competence and effectiveness.
• There were few activities available for residents, resulting in a lack of engagement with the outdoors.
• Residents did not have the option to choose their meals, limiting their dining experience despite the food being decent.

Review

Heartland Assisted Living is a small community that, despite its potential, has garnered negative feedback primarily related to management and staffing issues. While the physical space and amenities offered to residents might seem appealing at first glance, significant shortcomings plague the day-to-day operations of the facility. Concerns regarding safety, professionalism among staff, and overall management effectiveness have led to dissatisfaction among residents.

One major issue highlighted in the experience was the intrusion of privacy while residing at Heartland. The reviewer shared an unsettling experience of returning to their room only to find other individuals present without consent. This lack of respect for personal space raises alarms about security protocols within the facility. Privacy is fundamental in assisted living scenarios; it allows residents to feel at home and safe. Such experiences can lead to feelings of anxiety and mistrust among residents who expect a level of assurance in their living environment.

Another serious concern mentioned was the unlicensed staff working at Heartland Assisted Living. The presence of workers unable to pass necessary qualifications such as the Certified Nursing Assistant (CNA) or Licensed Practical Nurse (LPN) tests poses a significant risk, both legally and in terms of quality care provided to residents. These staffing issues could potentially result in inadequate medical attention or support for those who depend on proper assistance due to health conditions or mobility challenges. Additionally, many staff members were described as overworked, suggesting a severe understaffing problem within this facility. When employees are stretched too thin, it can lead not only to burnout but also negatively affect the quality of care delivered.

Moreover, scheduling problems further exacerbated these challenges within Heartland's workforce dynamics. Efficient scheduling is critical for ensuring that there are enough caregivers available at all times to meet residents' needs adequately. The complaints regarding poor scheduling indicate deeper systemic issues in how management operates daily tasks and allocates resources efficiently.

Despite these operational failures, some positive aspects were noted by the reviewer concerning their personal living arrangement within Heartland Assisted Living. They described their room as spacious with essential amenities like a tub and direct access outside where they could enjoy views of animals—a feature that adds charm and natural beauty to their living space. However, even amidst such favorable conditions, there was disappointment toward management's inability to enhance life opportunities for residents by promoting engagement with outdoor spaces.

The food service received mixed reviews; while it was generally satisfactory in taste, there's frustration regarding menu options—it appears that choices are limited for residents wanting more autonomy over what they consume during meals. This lack of choice can contribute further dissatisfaction among individuals seeking a degree of control over their dietary preferences—a crucial aspect often overlooked in assisted living environments.

Lastly, there appeared to be little engagement with activities designed for resident interaction or entertainment—particularly concerning outdoor activities that utilized the pleasant surroundings available on-site. The reviewer's observation that they were frequently alone outdoors when others did not take advantage speaks volumes about missed opportunities for social connections and community bonding among residents within Heartland.

In conclusion, while Heartland Assisted Living possesses delightful accommodations that could foster comfort if managed effectively, crucial flaws lie primarily with its leadership and staffing practices which overshadow these strengths significantly. There exists an urgent need for improved oversight from supervisors alongside better hiring practices aimed at ensuring well-qualified staff members who can provide high-quality care remain consistently available throughout every shift—ultimately enabling each resident’s individual needs and preferences be met more holistically.

Roberts, Montana offers a peaceful and close-knit community with various amenities for seniors. With several parks nearby such as Cooney Reservoir and Itch-Kep-Pe Park, there are plenty of opportunities to enjoy the outdoors and stay active. Places of worship like Church Of The Rockies Roberts and Roberts United Methodist Church provide spiritual support and a sense of belonging. Additionally, there are multiple dining options ranging from Melinda's to His Table Cafe for convenient meals. Access to healthcare services is readily available with facilities like Riverstone Health and Stillwater Hospital Association within a short distance. Transportation options including U-Haul Moving & Storage and Montana Rail Link offer convenience for getting around the area. Overall, Roberts, Montana provides a welcoming environment for seniors looking for a peaceful and supportive community to call home.

Parks

• Cooney Reservoir (5.4 miles)
• Joliet City Park (6.7 miles)
• Itch-Kep-Pe Park (15.3 miles)
• Park City Rest Area (15.6 miles)
• Granite Peak Park (16.2 miles)
• Coal Miners Memorial Park (18.1 miles)

Places of Worship

• Church Of The Rockies Roberts (6.3 miles)
• Roberts United Methodist Church (6.4 miles)
• Joliet Baptist Church (6.5 miles)
• The Lighthouse Bible Church (6.5 miles)
• Saint Johns Catholic Church (6.6 miles)
• Joliet Wesleyan Church (6.7 miles)
• Joliet Lutheran Church (6.7 miles)

Restaurants

• Melinda's (6.4 miles)
• 212 Bar and Grill (6.4 miles)
• Brown Bear Inn (6.4 miles)
• Lost Village Saloon (6.4 miles)
• Jane Dough's (6.8 miles)
• Frontier Bar (6.9 miles)
• His Table Cafe (6.9 miles)

Cafes

• Roberts Cafe (6.4 miles)
• Perkatory (13.1 miles)
• The Beartooth Beanery (15.7 miles)
• Bearstone Cafe (15.8 miles)
• City Brew Coffee (18.3 miles)

Physicians

• Riverstone Health (7 miles)

Transportation

• Perfect Image Taxidermy (10.2 miles)
• U-Haul Moving & Storage (13.1 miles)
• Woltermann Memorial Airport (6S3) (15.2 miles)
• U-Haul Neighborhood Dealer (15.8 miles)
• U-Haul Neighborhood Dealer (15.9 miles)
• Montana Rail Link (16 miles)
• Rimrock Taxidermy & Tannery (16.4 miles)

Pharmacies

• Columbus IGA Plus (16 miles)

Hospitals

• Big Sky Midwifery (16.2 miles)
• Stillwater Hospital Association (16.4 miles)
• Memorial Hospital Association (17.1 miles)
• Beartooth Billings Clinic (17.1 miles)
• Absarokee Medical Clinic (17.9 miles)