2475 North Broadway Red, Lodge, MT 59068
For more information about senior living options: (844) 490-3973
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Red Lodge Rentals presents itself as a company that can handle a wide range of vacation needs in Red Lodge, offering large, well-equipped homes and a level of service that some guests swear by. Across the collection of experiences, there are moments of exceptional care and moments of frustration, often tied to how well expectations are communicated and how quickly a response is provided. The reviews paint a picture of a company with real strengths, especially in personalized, problem-solving support, but also with notable gaps in some encounters that can leave guests feeling unheard or misled.
One of the more painful memories centers on a family reunion at a short-term rental, where the lawn was left uncut for days despite the family's plans to bring lawn games like corn hole and volleyball. The guest reports paying a substantial rate - about a thousand dollars a night - and felt that a simple task like lawn mowing should have been an easy fix. Instead of a straightforward resolution, the response from Laura consisted of a string of excuses, and the guest even suggested they would have mowed the lawn themselves if given a mower. The situation was made more vexing by a lack of proactive communication about the scheduling and availability of maintenance services, which soured the experience for a weekend designed to be special for the family.
Compounding the frustration was a troubling interaction around hosting the weekend's activities. The guests described the organizers as not simply hosting a party, but facilitating a family reunion, only to be told that the rules prohibited gatherings. They asked to be shown where in the rules this prohibition existed, but instead of a clarifying answer, they allearly felt they were being stonewalled - culminating in a call that ended abruptly when Laura hung up. This left some family members unable to attend the 50th anniversary celebration, and the guests felt the policy enforcement did not align with what they understood to be permitted usage of the property. The aftermath left them questioning the consistency and fairness of the house rules, especially when planning with limited documentation to guide expectations.
Amid the tensions, several reviewers highlighted moments when Red Lodge Rentals and its staff delivered extraordinary support. In particular, Laura and Heather were repeatedly praised for stepping in during emergencies or moments of acute need. One guest recounted a family crisis in which the husband had a stroke and was lifeflighted to Billings; Laura not only helped locate a suitable vacation home with the necessary amenities but also provided crucial support during an emotionally taxing time. Another guest noted how Heather came right over to help when there was a hiccup with a key, underscoring a level of responsiveness and hands-on assistance that went beyond standard expectations. In these instances, the staff were described as "amazing" and even "saints," underscoring the human impact of genuinely attentive hospitality.
A sequence of positive endorsements emphasizes a consistent thread: the people behind Red Lodge Rentals can be incredibly helpful, collaborative, and sympathetic to their guests' unique circumstances. Multiple reviewers specifically highlighted Laura as an angel and extolled the way Red Lodge Rentals can facilitate not only comfortable stays but also practical solutions when life throws complications their way. One reviewer recounted a sister's urgent need to stay in Red Lodge, with Laura arranging a stay that accommodated all the necessities, easing a highly stressful situation. The recurring praise for Laura and for the company's ability to adapt to individual needs stands alongside comments about the broader team's commitment to guests in distress.
Another strand of the feedback centers on the properties themselves. The Red Lodge Town Cottage, used by guests in 2021, is described as spacious and well-stocked, offering ample sleeping arrangements and a comfortable kitchen setup, even if the kitchen is not oversized. Guests appreciated the thoughtful touches - such as a hot tub and a generally well-equipped layout - and noted the host's responsiveness. Some practical cautions appeared, like a toaster that gets very hot and an observation that some bathroom doors don't lock, but even these details didn't overshadow the overall impression of a well-maintained home with a welcoming host. The emphasis remained on a high-quality experience when coupled with attentive service.
Not all the feedback is glowing, though. A separate review voiced a clear concern about customer service that felt rigid or inconsistent, focusing on a policy issue rather than a specific property. The reviewer described an effort to enforce mask-wearing at the register that felt overbearing and argued that it should be a personal choice. They urged supporting local businesses, arguing that being forced into a particular health policy while visiting a place of business can be off-putting. This account serves as a reminder that, even in a company that often excels in personal assistance, policy communications and execution can create friction with guests, particularly when there is perceived tension between personal preferences and business rules.
Despite the divergent notes, there is a strong current of broadly positive sentiment about Red Lodge Rentals. Reviews describing the company as wonderful to work with, with clear communication and a genuine willingness to meet guests' needs, appear repeatedly. Guests talked about marvelous stays, easy check-ins, and properties that offered an appealing combination of comfort, space, and modern conveniences. Statements such as "will definitely use Red Lodge Rentals again" and "an amazing property managing company" reflect a broad sense that, when expectations are aligned and staff can respond quickly, Red Lodge Rentals can deliver memorable experiences that guests are eager to repeat.
Taken together, the collection of experiences suggests a company with notable strengths in compassionate, hands-on service and a portfolio of attractive, well-equipped properties. The strongest testimonials center on staff members who go the extra mile during emergencies or special circumstances, turning potentially difficult experiences into what guests remember most favorably. Yet there are clear episodes where communication gaps, policy enforcement, and maintenance delays have marred an otherwise promising stay. For prospective guests, the takeaway is nuanced: Red Lodge Rentals has the capacity to provide standout service and superb accommodations, but it pays to ask precise questions about house rules, maintenance timelines, and what is included in the rental package to avoid misunderstandings. In other words, it can be a powerful ally for a perfect family getaway or a deeply reassuring stay during a crisis - so long as expectations are clearly set and the team's responsiveness remains as strong as it has proven to be in moments of need.
Sojourner Cottage in Lodge, MT is a warm and inviting assisted living community that offers a variety of amenities to enhance the lives of our residents. Our fully furnished cottages provide a comfortable and home-like environment for individuals looking for assistance with their daily activities.
Each cottage features cable or satellite TV, a dining room, and a kitchenette where residents can enjoy meals prepared by our dedicated staff. Our restaurant-style dining service ensures that each resident's dietary needs are met, including special dietary restrictions.
Residents can also take advantage of our beautiful outdoor spaces and gardens, perfect for enjoying fresh air and nature. For those who enjoy reading, we have a small library stocked with books for all interests. Wi-Fi and high-speed internet are available throughout the community to help residents stay connected with loved ones.
At Sojourner Cottage, we pride ourselves on providing excellent care services tailored to individual needs. Our compassionate staff is trained to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure the well-being of our residents.
We understand the importance of mental wellness, which is why we offer a comprehensive mental wellness program designed to promote emotional and cognitive well-being in our residents. Additionally, our staff works closely with individuals who require a diabetes diet or have special dietary restrictions.
The community offers plenty of opportunities for socialization and engagement through resident-run activities and scheduled daily activities. Whether it's participating in group exercises or joining in on game nights, there is something for everyone at Sojourner Cottage.
Convenience is key at our location with several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options to easily access essential services around town. We also recognize the importance of spiritual well-being; hence there are various places of worship nearby.
For peace of mind, there are five hospitals nearby should medical attention be required. At Sojourner Cottage in Lodge, MT, we strive to create a supportive and enriching environment where residents can truly feel at home while receiving the care they need.
Sojourner Cottage is located at 2475 North Broadway Red, Lodge, MT 59068 in Carbon County, Montana
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