Eastview Manor
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1622 E 28th St, Trenton, MO 64683
For more information about senior living options: (844) 490-3973
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A sprawling mix of experiences paints a picture of a facility where care can feel both hopeful and perilous, often within the same week. Family members and residents describe moments of genuine kindness and attentive staff, but those bright spots sit uneasily beside reports of serious neglect, safety lapses, and chaotic operations. On one hand, several accounts praise individual caregivers, social workers, and certain family-inclusive practices; on the other hand, a steady drumbeat of complaints suggests a system that struggles to keep residents safe, clean, and adequately nourished. The contrast is sharp, and the overall impression is of a place with uneven performance rather than a consistently reliable care environment.
Safety and communication appear as the most fraught themes in these reflections. Stolen items and deplorable conditions recur in multiple testimonies, with residents and their loved ones crying out about a lack of basic security and upkeep. A recurring accusation is that one resident has abused elderly neighbors, and management has done little to intervene on repeated occasions. The fallout from these alleged dynamics leads to calls for external oversight, including an elderly abuse hotline, underscoring a perception that the facility's internal safeguards and communications are insufficient to protect vulnerable residents. The sheer inconsistency between what residents deserve and what they experience fuels a growing sense of alarm among families.
Concrete daily-life incidents amplify the concerns. In several reviews, doors and deliveries become flashpoints for confusion and mismanagement. One reviewer notes that staff do not answer the door when residents order DoorDash, while staff themselves are reportedly delivering DoorDash - creating a troubling impression that orders are manipulated or misused to create trouble rather than to meet real needs. Another vivid image comes from a relative who visited a grandmother receiving therapy: the room was described as dirty, with blood on the floor under a fall mat that did not belong to the resident, and no aide arriving to check on her or provide a meal. The visitor, present for a time and able to fetch food, illustrates how normal expectations - cleanliness, oversight, timely meals - can disappear in an instant, leaving loved ones to patch things together on their own.
Interactions with staff fluctuate dramatically from review to review. Some families recount that the staff they met were fantastic, kind, and patient, with social workers who were helpful and communicative. A great-aunt's experience is framed as positive, with praise directed at the staff she encountered and the movement of her relative closer to the family, supported by helpful social workers. In another thread of testimony, a brother who lived there for nearly two years is portrayed as being treated with patience and kindness by the staff; the family notes that they were kept "in the loop" about his care. These favorable perspectives emphasize that when the right people are present and when communication channels are open, residents can receive compassionate, attentive care and families can feel connected to the process.
Yet another layer of critique centers on the overall quality of meals and kitchen operations. A particularly stark critique describes meals as terrible and not nutritious, with a kitchen that is "nasty," meals never served on time, and even instances of withholding requested food. This combination of dietary neglect and operational disarray reinforces a broader impression of systemic issues beyond isolated incidents, suggesting that nutrition and timely service are not consistently prioritized. Such concerns about the food service contribute to the sense that some residents are not receiving the basic daily supports they depend on for health and dignity, compounding fears about the facility's reliability.
Taken together, the reviews sketch a facility that is far from uniformly excellent. For some residents and their families, there is clear evidence of care, empathy, and thoughtful support - people who feel heard, seen, and kept in the loop about important decisions. For others, the same setting reveals troubling gaps: safety lapses, neglectful attitudes toward belongings and personal needs, communication breakdowns, and a kitchen and dining operation that fails to meet basic expectations. The juxtaposition of these experiences leaves prospective visitors and families with a difficult calculus: there are moments of genuine warmth and competence, but they are interspersed with episodes that raise serious questions about the facility's overall capability to safeguard and nourish its residents day after day.
In the end, the prevailing sentiment across these accounts is one of caution and discernment. The facility is described as having significant room for improvement in safety protocols, consistent staffing, timely communication, and nutritious, reliable meals. At the same time, the positive testimonials remind readers that skilled caregivers and dedicated social workers do exist within the same walls, capable of delivering meaningful support when conditions align. For families considering placement, the narratives underscore the importance of visiting frequently, asking pointed questions about safety reporting and intervention, and seeking multiple perspectives to form a complete picture of what life there can be like for a loved one. The overall takeaway is that this is a place of mixed outcomes, where compassion and care can flourish in some moments and gaps in others are not far behind.
Eastview Manor in Trenton, MO is an assisted living community that offers a range of amenities and care services to meet the needs of senior residents. Our community provides a comfortable and welcoming environment for retirees looking for a supportive and engaging lifestyle.
Residents at Eastview Manor can enjoy various amenities designed to enhance their overall well-being. Devotional services off-site are available for those seeking spiritual nourishment, while indoor common areas provide spaces for socializing and relaxation. Our community understands the importance of a balanced diet and offers diabetic care to ensure that residents with specific dietary needs receive adequate support.
Engaging in activities is essential for maintaining an active and fulfilling lifestyle, which is why we offer devotional activities offsite. This allows residents to explore their spirituality while exploring the surrounding area. Additionally, Eastview Manor benefits from its proximity to various local amenities. With one nearby cafe, four parks, one pharmacy, two physicians, 15 restaurants, two transportation options, 23 places of worship, and four hospitals in close proximity, residents have convenient access to various services.
At Eastview Manor in Trenton, MO, we strive to create a warm and inclusive community where seniors can thrive while receiving exceptional care and support. Our dedicated staff is committed to providing personalized attention and ensuring that residents' physical, emotional, and social needs are met.
This part of Trenton, Missouri, offers a peaceful and convenient setting for senior living. With several places of worship nearby such as the Liberty Baptist Church and Immanuel Lutheran Church, residents can easily maintain their spiritual practices. The area also boasts a variety of dining options ranging from fast food to local favorites like Washington Street Food and Drink Company. For relaxation and recreation, there are several parks in close proximity such as Eastside Park and Moberly Park. Access to healthcare is readily available with multiple pharmacies including Hometown Healthmart Pharmacy, as well as hospitals like Wright Memorial Hospital and Saint Luke's Hospital of Trenton within a short distance. Additionally, transportation options like Trenton Municipal Airport and taxi services ensure easy travel around the area. Overall, this neighborhood provides all the amenities necessary for a comfortable and fulfilling retirement lifestyle.
Eastview Manor is located at 1622 E 28th St, Trenton, MO 64683 in Livingston County, Missouri
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