15677 County Road 2430, Saint James, MO 65559
For more information about senior living options: (844) 490-3973
The residents love the staff at Ferndale. The home is described as a nice place with a kind owner who treats residents like family. The staff are helpful even when space is limited. Reviewers express gratitude for the staff's assistance.
The meals are not properly balanced. They will not feed residents unless it is convenient to their schedule. They are not remotely trained for residents with mental health or trauma issues. There have been multiple instances of staff refusing to do their jobs. A resident held a knife to another resident's throat, and the only consequence was the aggressor losing their job. There is a refusal to take action to prevent incidents. An older gentleman became permanently blind because appropriate action was not taken to separate him from another resident. Any requested care is dismissed with "you're more than capable" and "I'm not paying them to do that." Residents are falsely accused of drug use based on false positive tests. They refuse to hire more staff. They are all about the money and not about the residents. They talk down to and demean residents all the time.Ferndale in Saint James, MO is best suited for families seeking a small, home-like setting where affordability and proximity justify accepting a high degree of family oversight. It may work for residents with very limited clinical needs who can be actively supervised by relatives or guardians, since daily routines, meals, housekeeping, and safety are not reliably delivered without persistent involvement. Prospective residents must accept that administrative boundaries will often blur with family input, and that the facility's appeal rests more on a familiar, intimate atmosphere than on consistent, professionally delivered care. In short, Ferndale works only for those who can act as their own safety net behind the scenes.
Those considering alternatives should be mindful of residents with substantial medical, mental health, or trauma needs. If a senior requires reliable supervision, skilled nursing tasks, consistent behavioral management, or structured routines, Ferndale is unlikely to meet those expectations. Families facing cognitive impairment, aggression, or significant daily assistance demands should look for facilities with stronger staff coverage, formal care planning, and clear, enforceable policies. Likewise, if balanced, varied nutrition and timely room cleanliness are essential, broader options with proven meal programs and maintenance protocols deserve serious consideration.
The standout positives here - where they exist - center on a small, family-like feel and occasional personal warmth from the owner. A few staff members and supporters have been described as helpful when space and resources permit, and the sense of a homelike environment can be comforting for residents whose daily needs are modest and who receive family involvement. However, these advantages do not meaningfully offset the overarching issues that recur in reviews: inconsistent care, limited staffing, and a culture that can feel financially focused or emotionally distant. In practice, the homey vibe is often drowned out by frequent operational gaps that residents and families must navigate.
The core drawbacks are systemic and persistent. Reports describe neglect in basic care tasks, delayed responses to health or hygiene needs, and insufficient cleaning - sometimes lasting days. Incidents of unsafe or disruptive behavior have been inadequately addressed, with at least one account of serious harm escalating before decisive action was taken. Accusations of mismanagement extend to mischaracterized resident needs and a reluctance to deploy available staff for essential services. Meals are described as unbalanced and routinely lacking fresh produce, with a heavy emphasis on starches and canned items. Administrative interactions are portrayed as judgmental or demeaning, and staff turnover appears high, undermining continuity of care and resident trust.
For families weighing a visit, practical steps can illuminate whether Ferndale remains a viable option. Ask for current staffing ratios by shift, the facility's process for reporting and addressing safety incidents, and concrete examples of how daily needs are met (shaving, grooming, bathroom cleanliness, laundry, and room maintenance). Request a recent meal plan, grocery sourcing, and the frequency of fresh fruits and vegetables in menus. Probe administrative responsiveness, conflict resolution protocols, and whether resident grievances are formally documented and followed up. Finally, verify that there is clear supervision by a licensed administrator and that family members are welcome to participate in care planning without fear of retaliation.
The bottom line is decisive. If safety, consistent daily care, respectful treatment, and reliable nutrition are non-negotiable, Ferndale should be ruled out in favor of facilities with transparent governance, stronger staffing, and enforceable care standards. For families who can provide or arrange constant oversight and accept a home-like setting with demonstrated gaps, Ferndale may still be worth a tour - but only if comfort with risk is paired with a clear, written plan to monitor care, food, and environment minute by minute. In most cases, essential needs beyond companionship and a familiar feel point decisively toward alternatives that place resident well-being first and minimize reliance on family intervention to fill care voids.
32 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ferndale is a vibrant and comfortable assisted living community located in the charming town of Saint James, MO. Our community provides a range of amenities and care services to ensure that every resident enjoys a fulfilling and independent lifestyle.
In terms of amenities, residents can expect to find all the comforts of home in our fully furnished apartments. Each apartment is equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for staying connected with loved ones. For convenience, residents also have access to move-in coordination services to help make the transition as smooth as possible.
Our spacious dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by our talented culinary team. We cater to special dietary restrictions, including diabetes diets, ensuring that everyone’s nutritional needs are met.
To foster an engaging and social atmosphere, Ferndale features various activity options. Residents have the opportunity to participate in scheduled daily activities, as well as resident-run activities where they can showcase their talents and interests. Additionally, our small library offers a quiet space for reading enthusiasts.
The health and well-being of our residents is a top priority at Ferndale. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also available to ensure that residents take their medications correctly and on time. We prioritize mental wellness with our comprehensive mental wellness program.
Surrounded by beautiful outdoor spaces and gardens, Ferndale encourages residents to spend time outside enjoying nature or engaging in outdoor activities. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants,and places of worship for added convenience and accessibility.
At Ferndale in Saint James, MO, we strive to create an inclusive community where each resident feels valued and supported while maintaining independence and dignity.
This area of Saint James, Missouri, offers a variety of amenities and services that may be appealing for seniors looking to relocate. With multiple places of worship nearby, such as the Southern Baptist Convention and St James United Methodist Church, residents have opportunities for spiritual fulfillment. There are also several dining options like Country Bob's Cafe and Sybill's St James, as well as pharmacies like Health Mart Pharmacy and Sinks Pharmacy for convenience. In terms of healthcare, there are physicians' offices like Forest City Family Practice and the Dermatology Center, ensuring access to medical care. Additionally, the presence of parks like St James Park Entry and Splash Zone Waterpark provides opportunities for outdoor recreation. With transportation options available through City Cab, this area offers a comfortable and accessible environment for senior living.
Ferndale is located at 15677 County Road 2430, Saint James, MO 65559 in Phelps County, Missouri
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