Tailored Concierge Service LLC in St. Charles, MO

Pros

• The company is a wonderful, locally owned homecare provider with compassionate, extremely helpful caregivers.
• They present options, contingency plans, and house-safety recommendations to support recovery at home.
• Caregivers are professional, attentive, and truly care for their clients.
• The staff is friendly, helpful, and easy to work with.
• The home health team makes a huge difference in daily life and recovery.
• Elderly care services are outstanding, with skilled, friendly caregivers ensuring well-being.
• The services are reliable and always delivered with warmth and compassion.
• Office staff (Laura, Melissa, Tina, Judy) provide excellent scheduling and communication.
• Families feel a sense of peace of mind and consistently give high recommendations.

Cons

• The management was horrible; caregivers need training.
• The services are too expensive.

Review

Tailored Concierge Service LLC, operating in St. Charles, MO, is best suited for families seeking deeply personalized, in-home care for aging loved ones - especially those recovering from surgery, managing dementia, or needing high levels of daily assistance without moving into a facility. It shines for households that prize a locally owned, relationship-driven team, where caregivers form lasting bonds with both the senior and the family. This option is ideal for those who want flexible scheduling, continuity of caregivers, and a home-based approach that respects familiar routines. Those seeking a traditional, apartment-style assisted living community with on-site nursing and a fixed facility environment should look elsewhere.

The strongest case for Tailored Concierge Service rests on extraordinary caregiver quality and responsive office support. Reviews consistently describe caregivers as compassionate, patient, and highly capable, with staff that genuinely integrates into daily life - handling meals, bathing, safe mobility, and even light exercises with kindness. Office leadership - names like Laura, Melissa, and Tina - are praised for rapid communication, thoughtful scheduling, and a willingness to adjust care plans as needs evolve. For families facing long-term care, the reassurance of 24/7 availability and a team that knows the senior personally translates into tangible peace of mind and reduced caregiving stress.

However, the path is not without caveats. A minority of reviews cite management and training gaps, signaling that as a locally owned operation grows, some families encounter inconsistencies in administrative oversight or caregiver training. A few payers also flag cost as a consideration, noting that the price can be substantial relative to other options. There are mentions of misunderstandings around when and how services start or end, and of a perception that rates can be prohibitive for tighter budgets. Taken together, these concerns are not the norm, but they do matter for families weighing fixed monthly costs and dependable governance.

Despite the occasional management or cost friction, the positives largely offset the drawbacks through a track record of durable caregiver relationships and flexible care configurations. The ability to sustain long-term assignments - some families reporting care relationships spanning years - and to tailor services from daily tasks to overnight support creates a stability not always found in larger agencies. The testimonials repeatedly emphasize "first-class service" at the point of contact from intake through ongoing care, and the real-world impact is a calmer home environment where seniors feel known and respected.

Given the options in the market, prospective clients should approach with a clear checklist. Ask about caregiver retention rates, the process for caregiver matching, and how quickly staff transition when a shift changes. Clarify training standards and ongoing professional development, plus the exact scope of 24/7 coverage and how contingency plans are executed during holidays or staffing gaps. Request concrete pricing details, what is included vs. add-ons, and whether a trial period or short-term pilot can be arranged. Availability of a designated point person for ongoing communication can make or break the experience.

In the end, Tailored Concierge Service LLC stands out for families prioritizing deep, compassionate in-home care with a trusted, hands-on local team and an emphasis on partner-level collaboration with the family. The model works best when there is tolerance for higher cost in exchange for caregiver continuity, highly personalized service, and a home-focused lifestyle. For households that need a traditional assisted living environment, or a fixed, lower-cost model with guaranteed nursing oversight on-site, exploring facility-based options or larger, standardized agencies may be prudent. For those who can align with the strengths - emotional warmth, responsive frontline leadership, and a proven, long-tenured caregiving team - this provider offers a compelling, practical path to sustaining quality of life at home.

Located in the charming city of St. Charles, Missouri, this area offers a variety of amenities that cater to seniors looking for convenience and comfort. With several parks nearby, such as Schaefer Park and Creve Coeur Park, residents can enjoy outdoor activities and leisurely strolls in nature. Places of worship like Jungs Station Baptist Church and St Cletus Catholic Church provide spiritual support for those seeking community engagement. Pharmacies like Walgreens and Schnucks are easily accessible for medication needs, while restaurants like White Castle and Culver's offer dining options for every taste. In terms of healthcare, there are several physician offices and hospitals in close proximity, including Barnes Jewish Medical Building and St Joseph's Hospital. Reliable transportation services are also available through Million Air for added convenience. This part of St. Charles provides a welcoming environment with essential services tailored to senior living needs.

Parks

• Schaefer Park (0.7 miles)
• Vogt Brothers Park (2.1 miles)
• Creve Coeur Park (3.7 miles)
• Frontier Park (4.2 miles)
• Blanchette Memorial Hall (5 miles)
• Kwanis Park (5.1 miles)
• Faust Park (5.5 miles)

Places of Worship

• Jungs Station Baptist Church (0.7 miles)
• Harvester Nazarene NMI (1.6 miles)
• St Cletus Catholic Church (3.9 miles)
• St Joseph Church-Cottleville (5.6 miles)

Pharmacies

• Walgreens (1.1 miles)
• Schnucks (1.5 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.4 miles)
• Schnucks (2.6 miles)
• Dierbergs (2.6 miles)
• Walgreens (2.7 miles)

Restaurants

• White Castle (1.4 miles)
• McDonald's (1.6 miles)
• Freddys' Frozen Custard (2.2 miles)
• McDonald's (2.5 miles)
• Gingham's Homestyle Restaurant (2.6 miles)
• Culver's (3.1 miles)
• Nacho's Fresh Mex (3.5 miles)

Theaters

• Marcus Theatres (1.6 miles)
• AMC Streets Of St Charles 8 (3.3 miles)

Cafes

• Sugar Beans Coffee House (2.8 miles)
• Panera Bread (5.3 miles)
• Panera Bread (5.9 miles)

Physicians

• Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (3.1 miles)
• Professional Building 1 (3.7 miles)
• Advanced Bone & Joint formerly St Peters Bone & Joint (4 miles)
• SSM Family Medicine (4 miles)
• Ssm St Joseph Medical Park (4 miles)
• Clarkson Eyecare (5.2 miles)

Hospitals

• Barnes Jewish Medical Building (3.7 miles)
• St Joseph's Hospital (4.2 miles)
• DePaul Hospital (6.2 miles)
• DePaul Health Center - Emergency Room (6.2 miles)
• Barnes-Jewish West County Hospital (6.5 miles)
• CenterPointe Hospital (7 miles)

Transportation

• Million Air (7.9 miles)