Mingo Residential Care Facility
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24080 State Highway 51, Puxico, MO 63960
For more information about senior living options: (844) 490-3973
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There are good people there. The workers weren't bad. Mingo Residential Care is not a bad facility. The staff are focused on doing their jobs.
The facility has bed bugs and roaches. Theft of residents' belongings is reported. The floor boards are coming up and the kitchen chairs are falling apart. Cigarette smoke from outside is entering the game room. The manager lies about what happens in the home. There is no group therapy or daily activities for residents. Medical care is described as very poor. Management allegedly controls residents' lives and violates their rights through coercion and intimidation. During transfers, residents' tax papers, bank cards, and VA medical papers were kept and not returned. Payton Collins is accused of setting someone up and facilitating theft and coercive behavior. Staff are disrespectful and unprofessional, with privacy breaches (HIPAA violations) and biased treatment. Medication errors occur, including delays or failures to provide medications.The collection of accounts paints a consistently troubling picture of the facility, with residents and their families describing a troubled environment on multiple fronts. A recurring theme is the state of the living conditions: bed bugs and roaches are mentioned as commonplace problems, pests that undermine daily life and dignity. Structural upkeep is another sore point, with floor boards coming up and kitchen chairs falling apart, creating a sense that safety and comfort are not reliably prioritized. On top of these physical issues, many reviewers note a pervasive odor problem, specifically cigarette smoke drifting into areas like the game room, which adds to a sense of neglect and discomfort.
Beyond the physical surroundings, there is a strong concern about safety, privacy, and residents' rights. Several reviewers allege that the management does not respect residents' autonomy and rights, and that there is little to no meaningful group therapy or daily activities offered. One striking claim is that important documents and personal items - such as tax papers, bank cards, and VA medical papers - have been misplaced or stolen, with implications of broader information security and privacy violations. The sense of being under "an umbrella of control" and "over institutionalizing" is repeatedly echoed, with mentions of guardianship dynamics and coercive tactics used to manage residents.
The managerial leadership is a focal point for many accusations. Payton Collins is named as the current manager by one reviewer, who alleges that she actively set the reviewer up when moving to a new facility, contributing to a broader pattern of what they describe as coercion, intimidation, and manipulation. Several voices claim there is dishonesty about what happens in the home, and that staff recruit or target residents, creating an environment where independence and rights feel compromised rather than protected. The sense of a power imbalance is reinforced by language about manipulation, intimidation, and disrespect toward residents' families, with the implication that the management team exercises control in ways that feel coercive rather than supportive.
Care quality and accountability appear to be another major concern. Reviewers describe very poor medical care, including medications being handled incorrectly, and at least one case where a resident with a brain injury did not receive prescribed medication because staff did not complete the transfer properly. There are mentions of state and federal violations, mismanagement of medication, and a broader pattern of inattention to residents' health needs. The absence of regular living allowances and transportation for essential activities compounds the sense that residents' basic needs aren't consistently met. Such issues are described as enduring rather than isolated incidents, leaving families and residents worried about ongoing health and safety.
Staff conduct is described as repeatedly rude and unprofessional, especially after a so-called honeymoon period when the initial optimism wears off. Complaints include staff interrupting phone calls, disconnecting phones during conversations, and general disrespect. There are also accusations that staff disclose confidential information inappropriately, fail to maintain HIPAA standards, and show favoritism by taking sides with certain long-term residents. Some reviewers say disputes are handled in a way that disadvantages newer or more independent residents, with allegations of coercion and "drama" among residents, misunderstandings, and even fights. Taken together, these reports suggest a pattern of poor professional boundaries, inconsistent communication, and a lack of reliable support for residents' rights and needs.
Despite the overwhelmingly negative feedback, there is at least one contrasting note that a reviewer who has experienced similar facilities elsewhere suggests that Mingo Residential Care isn't the worst they've encountered and acknowledges that some issues are more pronounced in other facilities. This restraint, however, does not erase the accumulated concerns about safety, privacy, medical care, and the cultural atmosphere reported by multiple residents. The prevailing sentiment remains that, overall, the facility struggles with fundamental conditions, accountability, and respect for residents and their families.
In summary, the voices from these accounts converge on a single, troubling portrait: a facility where infestations and infrastructure problems undermine daily life; where residents feel their rights are undermined, privacy is violated, and valuable documents and personal items are at risk; where management and staff are described as coercive, dishonest, and disrespectful; and where medical care and basic necessities are inconsistently provided. The combination of unsafe living conditions, alleged theft and privacy breaches, questionable medical practices, and a troubling management style leads many to advise against staying there, citing a need for stronger protections, better governance, and safer, more dignified care.
36 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mingo Residential Care Facility is a welcoming assisted living community located in Puxico, MO. Our facility offers a range of amenities and care services to ensure our residents have a comfortable and enjoyable living experience.
Our amenities include a beauty salon where residents can get pampered and feel their best. We also provide cable or satellite TV access, allowing residents to stay entertained with their favorite shows and movies. For spiritual needs, we offer devotional services off-site as well as nearby places of worship for residents to attend.
Our dining room provides restaurant-style dining where delicious meals are served daily. Special dietary restrictions are accommodated, including diabetes diets and diabetic care for those who need it. Meal preparation and service are taken care of by our dedicated staff so that residents can focus on enjoying their meals.
Our indoor common areas and small library provide spaces for socializing and relaxation. Residents can also enjoy the beautiful outdoor garden and outdoor spaces for fresh air and nature walks.
At Mingo Residential Care Facility, we prioritize the health and well-being of our residents. Our 24-hour supervision ensures that someone is always available to assist with activities of daily living, transfers, bathing, dressing, medication management, and more. We also have a mental wellness program in place to support our residents' emotional well-being.
In terms of location convenience, there are parks, pharmacies, physicians, restaurants, and places of worship all within close proximity to our facility. This allows for easy access to various services and activities that enhance our residents' quality of life.
We pride ourselves on providing a warm and caring environment where seniors can thrive while receiving the assistance they need. Come visit Mingo Residential Care Facility in Puxico today!
This part of Puxico, Missouri offers a variety of amenities that cater to the needs of seniors. With several places of worship nearby, seniors have options for spiritual fulfillment and community involvement. There are also medical clinics and pharmacies in close proximity, providing convenient access to healthcare services. The presence of restaurants and cafes offers opportunities for socializing and enjoying meals outside the home. Additionally, the nearby parks provide opportunities for outdoor recreation and relaxation. With transportation options available, including U-Haul services for any moving or storage needs, seniors can easily get around the area. For more specialized medical care, hospitals such as Dexter Hospital and Lucy Lee Hospital are within a reasonable distance. Overall, this area of Puxico provides a comfortable and convenient environment for senior living.
Mingo Residential Care Facility is located at 24080 State Highway 51, Puxico, MO 63960 in Stoddard County, Missouri
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