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4.6 from 55 reviews
5 stars
49
4 stars
1
3 stars
0
2 stars
0
1 stars
5
Overall Review of Right at Home
common36 reviews mention this
Caregivers feel genuinely caring
Caregivers are repeatedly described as compassionate, attentive, and dependable in day-to-day support.
Many residents and family members describe caregivers who genuinely care—showing up prepared, communicating well, and treating their loved one with compassion. Several reviewers specifically mention support with personal care, companionship, and day-to-day routines, along with a comfort factor for families. Even when care involves more complex situations like hospice or mobility limitations, multiple reviews emphasize competence and reliability.
differentiator8 reviews mention this
Flexible scheduling and coverage
Families describe flexible scheduling and backup support when needs or timing change.
Reviews often highlight the agency’s ability to work around shifting schedules, including time changes and keeping care going when circumstances come up. Some reviewers mention that when an expected caregiver wasn’t available, help was arranged quickly so care continued. That flexibility comes up both for routine needs and longer stretches of in-home support, including cases described as 24/7 coverage.
differentiator3 reviews mention this
Personalized care planning
Residents and families report care is planned around individual needs and instructions.
Several reviews describe the agency taking time to understand specific needs, then matching caregivers accordingly. Families also mention customized plans and following instructions from care plans, with adjustments as situations evolve. Reviewers describe feeling that their loved one is being supported in a way that fits what they require, not a one-size approach.
caveat3 reviews mention this
Pricing is fair, but varies
Some reviewers say pricing is fair, while others caution that it can cost more than average.
A few reviews describe the overall pricing as fair and mention fast response and support during important transitions. At the same time, at least one reviewer notes a higher-than-average cost per hour but explains that the level of care was worth it to them. Another review criticizes the value as the only reason they stayed, linking dissatisfaction to performance problems rather than the price alone.
caveat4 reviews mention this
Service reliability concerns exist
A small set of reviews reports serious issues with reliability and communication.
While many reviews are positive, a few are strongly negative and describe problems such as missed care visits, poor training, or breakdowns in follow-through. One reviewer also alleges misinformation from office staff and unauthorized access being shared. Another mentions scheduling limitations and difficult management interactions, even though they ultimately found a workable solution.
common10 reviews mention this
Help keeps people at home
Reviews consistently describe in-home help that supports daily life and comfort at home.
Multiple families describe using the service to help their loved ones remain in their home, whether for short-term support or longer in-home caregiving. Reviews mention practical assistance such as bathing, cooking, light housekeeping, laundry, and going for walks. Some also describe added peace of mind for family members who can’t be present, including communication during hospital stays or health events.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Lambert-St Louis International (19 miles away)
Nearby Places of Interest
This area of O'Fallon, Missouri, offers a variety of amenities that may be appealing for those considering senior living. With a selection of restaurants such as Turtle Creek Pub And Grill, Chick-Fil-A, and Culver's nearby, there are plenty of dining options to choose from. Additionally, there are several physicians and pharmacies in close proximity, providing convenient access to healthcare services. The presence of theaters like Marcus Theatres offers entertainment options for residents looking to enjoy a movie outing. Furthermore, the availability of parks like O'Day Park provides opportunities for outdoor recreation and relaxation. Overall, this area of O'Fallon offers a convenient and well-rounded environment for seniors looking to settle down in a bustling yet comfortable community.
Restaurants
Turtle Creek Pub And Grill (0.1 miles)
Chick-Fil-A (1.1 miles)
The Irish Gypsy (1.1 miles)
White Castle (1.1 miles)
Culver's (1.2 miles)
McAlister's Deli (1.2 miles)
Fritz's Frozen Custard (1.2 miles)
Physicians
Christina Lee Byron, MD (0.9 miles)
O'Fallon Family Medicine (0.9 miles)
Dawn Matschiner APN-BC (1 miles)
Flick, Kathleen Ssm Health Medical Group Ofallon (1 miles)
Crown Vision Center Of (1 miles)
Family Medicine (1.7 miles)
Psychiatric Care and Research Center (2.6 miles)
Pharmacies
CVS Pharmacy (1.1 miles)
Schnucks (1.2 miles)
CVS Pharmacy (1.5 miles)
Dierbergs (2.2 miles)
Walgreens (2.2 miles)
Walgreens (2.3 miles)
CVS Pharmacy (2.3 miles)
Theaters
Marcus Theatres (3 miles)
Hospitals
Cardinal Glennon Children's Medical Center (3.3 miles)
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
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Lambert-St Louis International (19 miles away)
Compassionate care with easy access to nearby healthcare and amenities.
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