The Towne House
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221 E Whitley St, Mexico, MO 65265
For more information about senior living options: (844) 490-3973
The staff steal from residents. The owner is uncaring and openly says she's in it for the money. A staff member tested positive for COVID and was sent back to work without a re-test or proper quarantine. The owner admitted exposure to COVID-positive residents from other facilities, yet she visits three or more times per week. The place is unsafe and should be shut down. The food portions are so small they wouldn't fill a baby's stomach. The building is dirty with stains everywhere; the carpet is old; some doors don't work. Abusive residents are present and staff do nothing to address it. Drugs are used by multiple residents and are overlooked by staff, who know it affects residents' medications. The reviewer strongly does not recommend living there.Several reviewers paint Townehouse as a troubling and unsafe place for residents, highlighting a pattern of misconduct, indifference from ownership, and questionable health and safety practices. The core concerns center on trust and care: allegations of theft by staff, an owner who seems oriented toward profit over people, and a culture where safety and dignity appear to be secondary to financial interests. The narrative that emerges is one of residents being treated as disposable, with little recourse when problems arise.
One recurring thread is that staff are described as stealing from residents. This accusation is paired with a stark portrayal of the owner's attitude, including direct statements to residents that she is "in it for the money." In these accounts, the owner is seen as dismissive and openly opportunistic, which many residents interpret as a signal that their well-being will not be prioritized. The combination of theft and a perceived monetary motive from leadership contributes to a climate of mistrust and fear, where residents may feel unsafe in what should be their living environment.
The reviews also raise serious concerns about health and safety practices, particularly in relation to infectious disease control. A staff member tested positive for COVID-19, yet was given only a couple of days off and then returned to work without another round of testing or a proper quarantine process. This decision, if accurate, would represent a dangerous lapse in protocol, potentially exposing other residents and staff to further risk. The lack of a robust and transparent response to a positive case is described as emblematic of broader systemic neglect in health surveillance at the facility.
Adding to the concern is the owner's ongoing exposure to risk. It is alleged that the owner has admitted to being exposed to COVID-positive residents from other facilities she owns, yet she continues to visit Townehouse three or more times a week. This pattern is viewed by reviewers as a blatant disregard for infection control and the safety of residents and staff alike. The behavior described suggests a double standard - one for management and another for residents - further eroding trust in the leadership and the safety of the environment.
Beyond safety and health protocols, the physical and day-to-day living conditions are described as poor. Food portions are claimed to be so small that they would not satisfy even a baby's hunger, with residents reporting low blood sugar levels as a consequence. The building itself is depicted as dirty and worn, with stains everywhere and carpets that feel as old as the building's purported century-plus age. Maintenance issues compound the sense of deterioration: doors that do not work even after maintenance intervention, and a sense that basic upkeep is neglected. These conditions contribute to a living environment that feels neglected and unsafe to those who depend on it for daily care.
There are also concerns about resident behavior and staff response. Reviewers describe residents who are verbally and physically abusive, and the facility is said to document the behavior without implementing meaningful interventions. One resident who has been kicked out three times for attacking police officers reportedly makes a return to the facility, underscoring what reviewers see as a lack of effective management and safety protocols. The presence of drugs among residents is another troubling element, with staff allegedly aware of drug use but not addressing its impact on the residents' medication and overall health.
Taken together, the reviews portray a facility where core responsibilities - protecting residents, ensuring safe and adequate food, maintaining a clean environment, and enforcing reasonable safety protocols - are repeatedly called into question. The combination of alleged theft, indifferent leadership, inadequate health responses to COVID-19, and consistently poor living conditions leads to a strong impression of risk to anyone residing there. In one voice, doctors and observers describe the environment as unsafe during this crisis period, and there is a clear admonition: do not move a family member to Townehouse. The overall sentiment is one of deep concern, with residents and their advocates urging caution and, in many cases, urging others to seek a safer alternative.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.The Towne House in Mexico, MO is an assisted living community that offers independent living for seniors. Residents can enjoy a worry-free lifestyle with the peace of mind that comes from having access to necessary care services.
The community provides a range of amenities including devotional services off-site, which allows residents to nurture their spiritual well-being. Indoor common areas are available for socializing and engaging in activities with fellow residents.
The Towne House also offers specialized care for individuals with diabetes, ensuring that residents receive the necessary support and assistance to manage their condition effectively.
Residents can participate in devotional activities held off-site, allowing them to continue their religious practice and connect with their faith community.
The community is conveniently located near various amenities and services. There are several parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals nearby. This provides easy access for residents to recreational activities, medical services, dining options, transportation facilities, spiritual support, entertainment venues, and healthcare facilities.
At The Towne House in Mexico, MO, seniors can enjoy an enriching and vibrant lifestyle while receiving the care they need in a supportive environment.
This part of Mexico, Missouri, offers a convenient and diverse array of amenities for seniors looking to relocate. With several transportation options nearby, including airports and railway stations, getting around the area is easy. There are multiple pharmacies and hospitals within close proximity, ensuring access to medical care and prescription services. Places of worship are also plentiful in the area, providing spiritual support and community connections. Additionally, a variety of restaurants offer dining options for every taste preference. For leisure activities, parks and theaters are easily accessible for recreational outings. Overall, this neighborhood provides a well-rounded living experience for seniors seeking a comfortable and vibrant community setting in Mexico.
The Towne House is located at 221 E Whitley St, Mexico, MO 65265 in Callaway County, Missouri
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