Revel Home Care

Pros

• Clients praise Private Home Care's capable and caring caregivers and management delivering excellent treatment.
• The direct caregivers are wonderful, and management is involved in all aspects to meet the clients' needs.
• The administrative staff and health care aides are skilled, kind, and patient.
• The team is flexible and easy to work with, arranging care quickly even on short notice.
• The care provided is professional, competent, and exceeds expectations.
• Caregivers show warmth, attentiveness, and compassion, easing family stress.
• Private Home Care is highly recommended by families and friends.
• They assist beyond caregiving, including cleaning and cooking to support the family.
• The organization keeps families informed with updates and feels like an extension of the family.
• They enable loved ones to remain at home longer with quality care.

Cons

• The first CNA sent had no instructions for care, which were clearly in the care plan, and she didn't know where to look for them in the company portal.
• Finding a good fit with the CNAs took a little work.
• It was frustrating, as it was their first day home from the hospital.

Review

Private Home Care has earned consistently strong praise from families who rely on their services in a wide range of situations. Across multiple testimonials, caregivers and management are described as capable, compassionate, and deeply committed to meeting each client's needs. Families note that the caregivers are not only skilled but also genuinely kind and patient, and that management remains involved at every step to ensure that care plans are followed and adjustments are made as conditions change.

One family spoke of a sister's illness in which the entire team adapted at every stage, delivering excellent treatment and support. They emphasized that the direct caregivers were wonderful and that management stayed engaged to ensure all needs were met. The sense conveyed is that PHC does not simply provide tasks; they form a responsive partnership with families to secure the right level of care as the illness evolves.

Another reviewer, Marcia Weber, described how Private Home Care supported her husband Alan after a hip fracture, beginning after his release from short-term rehab. She expressed strong satisfaction with the care and the personnel provided, noting that she would use the service again and highly recommending it to others in similar situations. This reflects the company's ability to deliver reliable, ongoing home health support during recovery and beyond, with a willingness to stand behind their services.

Care for loved ones at the end of life is another area where PHC receives high marks. In several accounts, families highlighted professional, competent care for their relatives, with administrative staff and health care aides described as skilled, kind, and patient. The coordination and communication with families were repeatedly cited as reassuring aspects of the service, helping families navigate difficult transitions with greater peace of mind.

A particularly memorable story involved a hospice situation for a mother-in-law. A family initially faced the challenge of planning weekend care on very short notice; Sara stepped in and arranged a Saturday caregiver with Buffy for Sunday night. The team met at the house to review care needs and paperwork, and Buffy proved to be a dependable, capable caregiver. The family appreciated Sara's extra effort in a stressful time and emphasized how grateful they were for the reliable support Private Home Care provided.

Flexibility and practical support are repeatedly praised. Reviewers described PHC as easy to work with and highly responsive, with caregivers who performed not only medical and personal care but also household tasks such as cleaning and cooking to ease the burden on families. The importance of clear communication, teamwork, and a disciplined care process was highlighted as core to how Private Home Care conducts business, enabling families to focus on their loved ones.

Beyond specific incidents, several testimonials emphasize the personal connections formed with caregivers. For instance, people spoke about a caregiver team that became like an extended part of the family, with names such as Toriona and Lashelle praised for tenderness and attentiveness as they cared for a husband with Parkinson's. The impact goes beyond the medical needs they addressed; their companionship and reliability allowed family members to step away from caregiving duties with confidence, knowing their loved one was in good hands at home.

Long-standing relationships with a caregiver can also be a defining element of a family's experience. One reviewer described a caregiver, Vicki, who has supported their 92-year-old mother for two years, including a period of live-in care. The family underscored that Vicki is empathic, intuitive, intelligent, and kind; they view her as part of the family and as a trusted partner in care, illustrating the deep level of trust that PHC seeks to build with clients and their loved ones.

Across many stories, PHC is portrayed as a capable, compassionate, and dependable ally in home care. There are accounts of caregivers going above and beyond - checking in with families, providing updates from afar, and arranging urgent coverage when plans change. Names like Tanya for shower assistance, Destiny for compassionate home care, and a broader cadre of supportive professionals appear repeatedly, underscoring a pattern of reliable, respectful care that respects patient dignity and family involvement.

In sum, the shared experiences form a portrait of Private Home Care as a flexible, responsive partner that families turn to in moments of medical need, recovery, and end-of-life care. The caregivers' warmth and competence, combined with proactive, attentive management, create an environment where loved ones can recover or live at home with enhanced quality of life and reduced anxiety. Families consistently recommend Private Home Care to others, confident that their loved ones will be treated with genuine care, expertise, and humanity.

Physicians

• Esse Health (0.7 miles)
• Lake St Louis Dermatology (0.8 miles)
• Lakeview Medical Building (0.8 miles)
• Sean P. Stoneking (0.8 miles)
• Psych Solution (0.8 miles)
• Clarkson Eyecare (1.7 miles)
• St Louis Eye Clinic (3.4 miles)

Pharmacies

• Wahrf Pharmancy (0.8 miles)
• Walgreens (0.8 miles)
• Schnucks (1 miles)
• CVS Pharmacy (1 miles)
• Wharf Pharmacy (1.1 miles)
• Walmart Pharmacy (1.5 miles)
• Schnucks (1.9 miles)

Places of Worship

• Chapel of the Lake (0.8 miles)
• Celebrate Recovery at The Crossings Church (5.6 miles)

Hospitals

• Cardinal Glennon Children's Medical Center (0.8 miles)

Restaurants

• Jimmy John's (1.1 miles)
• St Louis Bread Co. (1.6 miles)
• Taco Bell (1.7 miles)
• Sonic Drive-In (1.8 miles)
• Arby's (1.8 miles)
• Town Square Pub N Grub (2 miles)
• Qdoba Mexican Eats (2 miles)

Theaters

• Marcus Theatres (2.1 miles)

Parks

• O’Day Park (3.2 miles)
• Heartland Park (4.5 miles)
• Berry Park (5.8 miles)

Cafes

• Panera Bread (5.2 miles)
• Starbucks (5.5 miles)
• Starbucks (5.6 miles)

Transportation

• Enterprise Rent-A-Car (5.4 miles)