Gregory Ridge Health Care Center

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Gregory Ridge Health Care Center

7001 Cleveland Avenue, Kansas City, MO 64132

For more information about senior living options: (844) 490-3973

2.2 from 41 reviews
5 stars
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25

Assisted Living Skilled Nursing Facility

Overall Review of Gregory Ridge Health Care Center

Pros

    Cons

    • pro The management is a joke and doesn't care about residents' wellness.
    • pro The facility reeks of urine and is filthy.
    • pro Administration is unprofessional and cares only about a paycheck, not resident wellbeing.
    • pro There is a lack of communication and not enough staff to attend to residents.
    • pro It is extremely difficult to reach anyone by phone; no one answers regularly.
    • pro Residents are abused by other clients and staff ignore pleas for help.
    • pro Staff let residents be harmed by others with little concern for safety.
    • pro The facility has a roach and mice infestation with inadequate pest control.
    • pro Surveillance lacks audio, making abuses go unverified and unaddressed.
    • pro The front desk never answers the phone and mail delivery is unreliable.
    • pro The social worker is ineffective and serves guardians rather than residents.
    • pro The activities director is inaccessible and there are few or no meaningful activities.
    • pro Meals are inconsistent and portions are insufficient; residents sometimes have nothing to eat.
    • pro Staff are rude, unprofessional, and seem driven by gossip rather than care.
    • pro A resident was attacked by a staff member, and staff did not provide protection.

    Review

    The collection of experiences shared about this facility reads like a consistent wake-up call to anyone considering placing a loved one there. Across multiple accounts, families and residents describe a setting where neglect, poor management, and a troubling lack of basic care seem to be the norm rather than the exception. The overarching message is blunt: do not send someone you care about to this place if you expect safety, dignity, or clean, attentive care. The sentiment isn't isolated; it repeats in almost every thread, painting a picture of a facility where wellness appears secondary to other concerns.

    Hygiene and living conditions emerge as a persistent and alarming theme. Reviewers repeatedly note a pervasive stench of urine and filthy floors, with claims of rotting or blocked toilets and a general sense that cleanliness is not a priority. The environment is said to be infested with pests, including cockroaches and mice, despite periodic pest-control visits that many feel are insufficient or inadequately executed. One resident even describes "paper-made traps" as the pest-control solution, with little to show for it after multiple visits. Such conditions contribute to a climate of discomfort and fear about basic daily living there, including worries about sanitation and overall safety.

    Safety and resident protection are other core concerns. Several accounts allege that residents were harmed by other residents and that staff failed to intervene promptly or effectively. One reviewer reports being attacked and denied help, only to face threats from the aggressor with management seemingly unresponsive. Another describes a black eye and scabs on a sister who is disabled, with nurses allegedly blaming "other residents" rather than addressing the underlying risk. The sense across these stories is that when danger arises, the response is slow, inconsistent, or entirely absent, leaving residents vulnerable and families worried about who is protecting their loved ones.

    Communication and accessibility are repeatedly highlighted as major pain points. Families describe extreme difficulty reaching anyone at the facility, with the front desk "never picking up the phone" and wait times frequently stretching into minutes - sometimes the longest recorded wait is about 10 minutes, but concerns are raised that these delays are habitual and ongoing for a year or more. The result is a lack of timely updates on residents' conditions, care changes, or even basic contact. Compounding this is the impression that mail services are unreliable and that there is insufficient transparency about who is in charge of various aspects of care, such as behavior management or activities coordination. Several reviewers point to having to navigate multiple phone numbers and departments, with little to no meaningful response.

    The clinical side of care, including medications and mental health services, is another area of significant concern. Several reviewers question whether residents are receiving necessary medications and appropriate medical attention, citing inconsistent or slow responses to medication adjustments and evaluations. One account details a psych doctor who sees patients infrequently, asks rapid questions, and makes medication change suggestions that are not realized, despite insurance constraints. Another reviewer describes having to obtain paperwork to document treatment options and medication histories, only to be met with silence or delays. The social work department is criticized for appearing to serve the guardian's needs rather than the resident's, with one person claiming the social worker prioritizes personal pace and even intrudes on other units in ways that exacerbate tensions. Taken together, these stories convey a troubling sense that residents' medical and psychological needs are not being met in a timely, coordinated way.

    Staff professionalism, engagement, and accountability are questioned repeatedly. Descriptions range from "unprofessional" and "crude" to outright dismissiveness, with some reviewers suggesting that many employees are there only for a paycheck rather than a genuine commitment to resident welfare. Several accounts cite rude front-desk staff, inconsistent enforcement of rules, and a general pattern of poor customer service. The activities program appears particularly neglected: an activities director is difficult to reach for weeks, and when engagement ideas are proposed (gardening, painting, games), they fall flat or never materialize, leaving residents with little meaningful programming beyond occasional outside smoking and minimal structured activities. In one review, the director of activities is described as unreachable for three weeks, with a voicemail that does not reflect current staff, signaling a lack of organization and accountability.

    Food, routines, and overall quality of life also come under fire. While one review notes that portions sometimes exceed state requirements, the feedback from others emphasizes monotony and inadequacy - meals described as repetitive, with little variety or adequate portions, and with the daily rhythm dominated by neglect rather than care. The lack of consistent, constructive engagement compounds feelings of isolation and discontent. Some accounts suggest that even basic expectations - such as reliable mail delivery, timely care updates, or predictable routines - are often unmet, leaving residents and their families feeling unheard and neglected.

    In sum, the experiences gathered here form a troubling portrait of a facility where numerous residents and family members feel they are fighting against a culture of indifference. Issues of cleanliness, safety, and responsive care are intertwined with concerns about communication breakdowns, insufficient clinical oversight, and a lack of meaningful activities. While a few comments acknowledge that there may be a handful of staff who care, the prevailing experience centers on fear, frustration, and a pressing need for structural and cultural change. For anyone considering this facility, these voices serve as a stark warning about the current state of care and the urgent work that would be required to restore trust and ensure the wellbeing and dignity of residents.

    Features

    Housing

    • 116 resident community capacity 116 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Kansas City International (23 miles away) Kansas City International (23 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Gregory Ridge Health Care Center in Kansas City, MO is a skilled nursing facility that provides comprehensive care services to its residents. With 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers, the center ensures the safety and comfort of all residents.

    The facility offers various amenities designed to enhance the quality of life for its residents. A beauty salon is available on-site for personal grooming needs, while cable or satellite TV and Wi-Fi/high-speed internet ensure entertainment options are readily accessible. Community operated transportation makes it convenient for residents to explore the surrounding area, and a computer center allows them to stay connected with loved ones. The dining room provides restaurant-style meals, accommodating special dietary restrictions if needed.

    Residents can enjoy a range of activities offered at Gregory Ridge Health Care Center. Concierge services are available to assist with any requests or arrangements, while fitness programs cater to those who wish to maintain an active lifestyle. Planned day trips and scheduled daily activities provide opportunities for socializing and engagement within the community. Additionally, resident-run activities empower individuals to contribute their ideas and interests.

    The location of Gregory Ridge Health Care Center offers easy access to nearby amenities. With five cafes, six parks, 15 pharmacies, six physicians' offices, 12 restaurants, two places of worship, and two hospitals in close proximity, residents have convenient options for dining out, enjoying nature walks or picnics in local parks, accessing medical services, and engaging in spiritual practices.

    Overall, Gregory Ridge Health Care Center provides a comfortable and supportive environment for seniors requiring skilled nursing care. Its extensive range of amenities ensures that residents' needs are met while promoting an enjoyable and fulfilling lifestyle.

    Nearby Places of Interest

    Parks

    • Swope Park (0.9 miles)
    • Loose Park (3.6 miles)
    • Skiles park (3.9 miles)
    • Historic Hyde Park (4.1 miles)
    • Central Park (4.8 miles)
    • Harmon Park (4.9 miles)
    • Washington Square Park (6.3 miles)

    Physicians

    • Research Medical Center: Yandrapu, Harathi MD (1 miles)
    • Raytown Family Medical Care (4 miles)
    • Mill Creek Park (4.2 miles)
    • The University of Kansas Cancer Center - South (4.3 miles)
    • The University of Kansas Hospital - Westwood Campus (4.5 miles)
    • Village Pediatrics (5 miles)
    • KC CARE Health Center (5.1 miles)

    Pharmacies

    • Walgreens (2 miles)
    • CVS Pharmacy (2.7 miles)
    • CVS Pharmacy (2.8 miles)
    • Walgreens (2.8 miles)
    • Cerner Healthe Clinic (3 miles)
    • Walgreens (3.4 miles)
    • CVS Pharmacy (3.6 miles)

    Restaurants

    • BKS Artisan Ales (2.2 miles)
    • Bier Station (2.4 miles)
    • Jalapenos Mexican Restaurant (2.8 miles)
    • Kansas City Bier Company (2.9 miles)
    • Go Chicken Go (2.9 miles)
    • Strip's Chicken (3.3 miles)
    • McDonald's (3.4 miles)

    Cafes

    • Front Range Coffeehouse & Provisions (2.2 miles)
    • McLain's Bakery (2.4 miles)
    • Starbucks (3.9 miles)
    • Starbucks (4.3 miles)
    • Broadway Cafe (4.5 miles)
    • Billie's Grocery (5.1 miles)
    • Filling Station (5.4 miles)

    Places of Worship

    • Central United Methodist Church (3.2 miles)
    • Trinity United Methodist Church (4.9 miles)
    • Word Of Grace Fellowship (5.6 miles)
    • Resurrection Downtown (6.9 miles)
    • Overland Park Christian Church (7.1 miles)

    Hospitals

    • Saint Luke's Hospital of Kansas City (4.2 miles)
    • Kansas City VA Medical Center : Midwest Biomedical Research (4.6 miles)
    • Cambridge A Pre/Post (5.4 miles)
    • VA Honor Annex (5.9 miles)
    • Truman Medical Center (6.2 miles)
    • Children's Mercy Research Institute (6.2 miles)
    • Rehabilitation Hospital of Overland Park (7 miles)

    Transportation

    • KC Streetcar (6.4 miles)
    • Amtrak Kansas City - Union Station (6.4 miles)

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