Monticello House

Pros

• The Monticello House received positive personal recommendations and is conveniently located near the reviewer’s home.
• The food at Monticello House was described as very good, with enjoyable meal plans and snacks available at all times.
• The staff were noted as amazing, interactive, and pleasant to both residents and their families.
• The facility is well-maintained, clean, and easily accessible, with nearby restaurants and stores.
• Pets were allowed inside the facility, creating a welcoming atmosphere for residents and their families.

Cons

• The mother-in-law did not look well, appearing very bloated and incoherent.
• She smelled like she hadn’t had a bath, indicating poor personal care.
• She was in and out of consciousness, raising concerns about her condition.
• The staff reportedly kept her sedated instead of addressing her medical issues.
• There was a lack of urgency in calling the doctor when problems arose, suggesting neglect.
• It was implied that the treatment might have been affected by her being on Medicaid.

Review

Monticello House has received a mix of reviews from families who have placed their loved ones in the facility, offering insights into both the strengths and weaknesses of this nursing home. For some families, the decision to choose Monticello House was primarily based on personal recommendations and its convenient location near their residences. The overall impression is that it offers a pleasant environment, with many praising the quality of food available at the facility. Family members often enjoyed meals on-site and noted that there were well-planned meal options that suited residents, with constant snack availability contributing to a positive dining experience.

The staff at Monticello House also received commendations from visitors. Many family members noted how interactive and attentive the employees were not only to residents but also to visiting family members. Such engagement creates a welcoming atmosphere that encourages family involvement, an important aspect when caring for loved ones in assisted living situations. Additionally, allowing pets within the facility appears to create a comforting environment for residents who may find companionship in animals during their stay.

Despite these favorable comments, concerns about care quality arose after further experiences became evident. One reviewer detailed their mother-in-law’s stay post-hospitalization for rehabilitation following diabetes-related issues. Initially satisfied with the facility's upkeep, cleanliness, and convenience to surrounding amenities, they soon encountered troubling signs regarding their loved one's health after a few days at Monticello House.

During their visit, they found their mother-in-law appearing very unwell—bloated and incoherent—indicating potential neglect or insufficient medical attention for her worsening condition. The distressing observation prompted relatives to inquire about her treatment with nurse staff only to learn that she had been sedated due to perceived behavioral challenges. This response raises questions about how patient care is managed concerning medical concerns versus behavioral complaints.

When they pressed further about her deteriorating state, they were alarmed by the lack of immediate action taken by nursing staff; notably, no contact had been made with her doctor until they insisted upon it. Following this intervention, she was again taken back to the hospital for urgent care—a pivotal moment which doctors indicated could have potentially saved her life as she faced severe implications had she remained untreated.

This dual narrative reveals significant contrasts between initial impressions of Monticello House and eventual realities faced by families concerning healthcare oversight for residents—especially those reliant on Medicaid services who may be subjected to different standards than private pay residents. While many aspects of Monticello House earned praise from families initially choosing it based on positive word-of-mouth referrals and appealing amenities like food and social interaction opportunities—the grave circumstances surrounding medical treatment illustrate critical areas where improvements must be made within this facility's caregiving protocols.

Ultimately, while Monticello House succeeds in creating an inviting atmosphere backed by good food options and supportive staff dynamics initially observed—serious deficiencies in patient monitoring and responsiveness raise alarms about consistent quality of care over time. Families are left grappling with dissatisfaction regarding whether their loved ones receive adequate medical attention amidst challenges posed by conditions such as dementia or diabetes management processes in nursing homes today.

This part of Jackson, Missouri offers a variety of amenities and services that may be attractive to seniors looking for a convenient and comfortable living environment. With several pharmacies nearby such as Jones Drug Store and MediCenter Pharmacy, access to prescription medications and health supplies is readily available. Additionally, there are reputable physicians in the area such as Heartland Family Physicians and Advanced Dermatology of Southeast Missouri for medical care. In terms of hospitals, Southeast Hospital Rehabilitation and Landmark Hospital provide accessible healthcare options. For dining options, establishments like Fuel and Gordonville Grill offer a range of choices to suit different tastes. There are also places of worship, cafes, theaters like Cape West Cinema, parks like Arena Park for outdoor activities, and transportation services available at Showcase Taxidermy Studio for added convenience. Overall, this area provides a range of resources that can support a comfortable and fulfilling lifestyle for seniors looking to settle in Jackson, Missouri.

Pharmacies

• Jones Drug Store (0.1 miles)
• MediCenter Pharmacy (0.2 miles)
• Horst Pharmacy (1.8 miles)
• Walmart Pharmacy (7.1 miles)
• Southeast Pharmacy (8.1 miles)
• CVS Pharmacy (8.2 miles)
• Schnucks Cape Girardeau (8.2 miles)

Physicians

• Miracle-Ear Hearing Aid Center (0.2 miles)
• Cape Radiology Group (1 miles)
• Heartland Family Physicians (1.5 miles)
• Jackson Medical Center (1.9 miles)
• Charles S Pewitt (1.9 miles)
• Advanced Dermatology of Southeast Missouri (5.2 miles)
• Keser Kimberly RN, DNP, FNP-BC (6.2 miles)

Hospitals

• Southeast Hospital Rehabilitation (0.3 miles)
• Semo Hospital (6.3 miles)
• Landmark Hospital (7.1 miles)
• Landmark Hospital of Cape Girardeau (7.1 miles)
• Cunningham Carson, MD (7.5 miles)
• Saint Francis Medical Center (7.6 miles)
• Southeast Hospital (8.2 miles)

Restaurants

• Fuel (0.5 miles)
• Wings Etc (1.4 miles)
• McDonald's (1.6 miles)
• Arby's (2.1 miles)
• Gordonville Grill (5 miles)
• Little Ole Opry Co. (7.1 miles)
• McDonald's (7.1 miles)

Places of Worship

• Immanuel Lutheran Parish Hall (5.3 miles)
• Zion United Methodist Church (5.9 miles)
• The Apostolic Promise Church (6.8 miles)
• Burfordville Baptist Church (7.9 miles)
• Southern Baptist Convention (7.9 miles)
• Southern Baptist Convention (8.2 miles)

Cafes

• Starbucks (7.3 miles)
• Panera Bread (7.5 miles)
• Bubble Crush Tea (8.3 miles)

Theaters

• Cape West Cinema Cape Girardeau, Mo (7.4 miles)

Parks

• Arena Park (7.6 miles)

Transportation

• Showcase Taxidermy Studio (8.6 miles)