9415 North Brown Station Road, Columbia, MO 65202
For more information about senior living options: (844) 490-3973
Scott and Tammy were fantastic.
The place was terrible. The owner was foul-mouthed and called the reviewer the b-word. Ron doesn't know how to run a business. The staff are mean to all of the residents. The business should be shut down. The experience was horrible. Crawling snakes are terrifying.Hillcrest Residential Care in Columbia, MO is best suited for families willing to accept a budget-conscious option with limited reliability in leadership and resident relations. The pattern of feedback from six residents paints a picture of a small operation where management and communication underperform, and where the atmosphere can feel unsettled rather than reassuring. That reality makes it a fit only for those who are prepared to supervise care closely, ask hard questions, and accept a precarious day-to-day experience as part of the cost of keeping a loved one nearby.
Those who require consistent, professional care and a consistently respectful culture should look elsewhere. The most damaging themes in the feedback center on unprofessional behavior from leadership, with one reviewer recounting foul language directed at an inquirer, and multiple accounts of staff who treat residents curtly or "mean." For families needing dependable medical oversight, routine safety, or a gracious residential ambiance, alternatives with steadier leadership and stronger resident advocacy are worth pursuing.
Yet there are moments when Hillcrest shows it can deliver kindness. A few staff members, notably Scott and Tammy, are described as fantastic, and their interactions hint at what a well-led team could achieve. Those moments demonstrate that the underlying care capacity exists; the barrier is the larger culture and supervision that allow inconsistent staff behavior to persist. If a plan can ensure reliable oversight and preempt the negative dynamics, the care experience could potentially improve for some residents.
The darker thread in the reviews is hard to ignore. An owner described with profanity in a phone interaction signals a leadership style that undermines trust. Additional accounts say the staff are mean to residents, with families expressing fear about how concerns are addressed. A separate remark about crawling snakes evokes real safety worries, suggesting pests or environmental hazards that residents may have to live with. A medical scare described by a reviewer - believing a heart issue was unfolding - highlights concerns about prompt, calm emergency response and ongoing care planning.
These positives do not cancel the fundamental drawbacks. One or two compassionate caregivers cannot offset a pattern of rough treatment, poor communication, and safety anxieties that permeate daily life for residents. The potential risk to fragile seniors becomes the deciding factor: if management tolerates or overlooks distress and fear, the overall quality of life declines even when occasional kindness appears. In the budget-sensitive arena of assisted living, reliability, safety, and respectful treatment are non-negotiables; Hillcrest struggles on all three fronts according to the reviews, despite some bright spots.
Bottom line: Hillcrest Residential Care is not a first choice for most families. It may be considered only when alternatives are scarce, and there is a plan for rigorous, hands-on oversight and frequent check-ins. Prospective buyers should visit in person, speak with current residents and families, request specifics on staff training and incident resolution, and review any state licensing or complaint histories. The smart move is to compare multiple Columbia facilities with cooperative leadership, consistent resident interactions, and proven safety practices before making a commitment to Hillcrest.
33 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbia Regional (17 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hillcrest Residential Care in Columbia, MO is a fully-furnished assisted living community that offers a comfortable and convenient living environment for seniors. The community provides a range of amenities to ensure that residents can enjoy a fulfilling and hassle-free lifestyle.
Residents can relax and unwind in the outdoor spaces or garden areas, or spend time in the small library, enjoying their favorite books. They can also stay connected with friends and family through Wi-Fi/high-speed internet and telephone services.
Meals at Hillcrest Residential Care are served restaurant-style in the dining room. The community caters to special dietary restrictions, ensuring that each resident's unique needs are met. Additionally, meal preparation and service are provided to ensure that residents have nutritious and delicious meals every day.
The care services at Hillcrest Residential Care include 24-hour supervision to ensure the safety and well-being of the residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to help residents stay on track with their medications.
Hillcrest Residential Care understands the importance of mental wellness for seniors. As such, they offer a mental wellness program designed to support residents' emotional well-being and overall cognitive health.
Residents at Hillcrest Residential Care can enjoy various activities organized both by staff members and fellow residents themselves. From resident-run activities to scheduled daily activities, there is always something happening for everyone's interest.
Additionally, the community's location offers easy access to parks where residents can enjoy nature walks or recreational activities. There are also nearby restaurants and places of worship for residents who wish to explore the local area or maintain their spiritual practices.
Overall, Hillcrest Residential Care provides a warm and welcoming environment where seniors receive high-quality care while maintaining their independence.
Hillcrest Residential Care is located at 9415 North Brown Station Road, Columbia, MO 65202 in Callaway County, Missouri
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