9415 North Brown Station Road, Columbia, MO 65202
For more information about senior living options: (844) 490-3973
Scott and Tammy were fantastic.
The reviewer describes the place as terrible and would never return. The owner is described as foul-mouthed and insulting, calling the reviewer the b-word. Ron is criticized for not knowing how to run a business, and the staff are said to be mean to all residents. The reviewer wishes the business would be shut down and criticizes Amy as well. The experience is described as horrible, with crawling snakes triggering a phobia and thoughts of heart failure.The set of comments paints a consistently negative picture of the place, with a loud chorus of dissatisfaction that leaves little room for ambiguity. Several reviewers open with blunt judgments, calling the establishment terrible and advising others to avoid it. The overall tone is frustration and disappointment, suggesting a pattern of experiences that left people feeling undervalued, disrespected, or unsafe.
One particularly troubling moment centers on a phone exchange with the owner. A reviewer describes being polite and reasonable while asking for information, only to be met with foul language and hostility. The accusation is specific: the owner allegedly called the caller the b-word. That single interaction is presented as emblematic of a broader problem - what is perceived as a lack of professionalism and courtesy from the person at the top, coloring the reviewer's view of the entire operation.
Beyond that interaction, the critiques extend to leadership and staff dynamics. The same voice who recounted the heated phone incident asserts that Ron, presumably the owner, "don't know how to run a business." Alongside this, there are strong claims about the staff's behavior toward residents - described as mean, unhelpful, and unsympathetic. One reviewer even expresses a wish for the business to be shut down, signaling profound hostility toward how the facility is managed and how residents are treated on a daily basis. The tone here is accusatory and unequivocally negative, aiming to deter others from engaging with the service.
Amid the overwhelming negativity, there is a small counterpoint within the same general feedback: Scott and Tammy are singled out as fantastic. This suggests that, despite a prevailing sense of dissatisfaction, there are individuals who left a positive impression and provided a level of care or service that some patrons appreciated. The contrast implies inconsistency in experiences, hinting at variability in how staff interact with residents and guests depending on who is helping.
A vivid thread running through the reviews is the presence of fear and anxiety tied to the environment. The reference to "crawling snakes" being scary "has heck" underscores a situation that triggers a deep phobia. For one reviewer, the encounter with snakes was so intense that it felt like a medical emergency - "Thought I was having HEART FAILURE!!!!!" This detail suggests that the setting involves real, frightening elements that can provoke extreme physical and emotional reactions, adding a layer of risk and distress to what would otherwise be a routine visit or stay.
The personal signature attached to the feedback - "Cynthia Denise Crotchett" - grounds the testimony in a real person's experience and lends a tangible weight to the narrative. The name closes a voice that is clearly invested in conveying how distressing and inconsistent the experience was, reinforcing the impression that the facility can evoke strong, lasting emotions - ranging from anger and fear to brief moments of reassurance when certain staff members step in.
Taken together, these reviews sketch a troubling panorama of management and service. The dominant refrain is one of dissatisfaction: a sense that leadership fails to model respect or competence, and that staff interactions with residents can be unfriendly and demeaning. The environment itself also contributes to distress, particularly for those with anxiety around snakes, which compounds the negative impression and raises questions about safety, communication, and the overall culture of care. While a few bright spots exist in the form of individual staff members who were praised, the prevailing sentiment is clear: the experience was overwhelmingly disappointing, and for some, it left little desire to return or to recommend the place.
33 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbia Regional (17 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hillcrest Residential Care in Columbia, MO is a fully-furnished assisted living community that offers a comfortable and convenient living environment for seniors. The community provides a range of amenities to ensure that residents can enjoy a fulfilling and hassle-free lifestyle.
Residents can relax and unwind in the outdoor spaces or garden areas, or spend time in the small library, enjoying their favorite books. They can also stay connected with friends and family through Wi-Fi/high-speed internet and telephone services.
Meals at Hillcrest Residential Care are served restaurant-style in the dining room. The community caters to special dietary restrictions, ensuring that each resident's unique needs are met. Additionally, meal preparation and service are provided to ensure that residents have nutritious and delicious meals every day.
The care services at Hillcrest Residential Care include 24-hour supervision to ensure the safety and well-being of the residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to help residents stay on track with their medications.
Hillcrest Residential Care understands the importance of mental wellness for seniors. As such, they offer a mental wellness program designed to support residents' emotional well-being and overall cognitive health.
Residents at Hillcrest Residential Care can enjoy various activities organized both by staff members and fellow residents themselves. From resident-run activities to scheduled daily activities, there is always something happening for everyone's interest.
Additionally, the community's location offers easy access to parks where residents can enjoy nature walks or recreational activities. There are also nearby restaurants and places of worship for residents who wish to explore the local area or maintain their spiritual practices.
Overall, Hillcrest Residential Care provides a warm and welcoming environment where seniors receive high-quality care while maintaining their independence.
Hillcrest Residential Care is located at 9415 North Brown Station Road, Columbia, MO 65202 in Callaway County, Missouri
Hillcrest Assisted Living
Columbia, MO
Friendly staff, pet-friendly, and affordable with on-site transportation.
Hillcrest Assisted Living costs
Hillcrest Assisted Living reviews
Hillcrest Assisted Living images
Integrity Home Care
Columbia, MO
Excellent access to nearby healthcare and amenities.
The Villa At Blue Ridge
Columbia, MO
Vibrant amenities with 24/7 care and restaurant-style dining.
Hanover Estates Independent
Columbia, MO
Vibrant, well-connected setting with easy access to cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals.
Columbia Post Acute
Columbia, MO
Excellent rehab therapies (OT/PT/SLP) with attentive staff in a clean, well-equipped facility.
Solstice Senior Living at Columbia
Columbia, MO
Flexible care options with a bright, active community and attentive staff.
Solstice Senior Living at Columbia costs
Solstice Senior Living at Columbia reviews
Solstice Senior Living at Columbia images
The Arbors at Bluff Creek Terrace
Columbia, MO
Friendly staff and helpful in transitions.
The Arbors at Bluff Creek Terrace costs
The Arbors at Bluff Creek Terrace reviews
The Arbors at Bluff Creek Terrace images
Colony Pointe Senior Living
Columbia, MO
Clean, bright facility with attentive staff and engaging activities in a home-like environment.
Colony Pointe Senior Living costs
Colony Pointe Senior Living reviews
Colony Pointe Senior Living images
Cedarhurst Of Columbia
Columbia, MO
Friendly staff in a clean, welcoming environment with good dining options.
Cedarhurst Of Columbia costs
Cedarhurst Of Columbia reviews
Cedarhurst Of Columbia images
Assisted Living and Memory Care: Understanding Their Core Differences
Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
Beyond the Bingo Hall: 50+ Enriching Activities for Seniors in Assisted Living
Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
