Winona Manor

Pros

• The facility has a very good staff and a very clean facility.
• The staff are very caring toward the patients, and everyone is very nice.
• The staff have gone over and above to make it a pleasant place to live.
• The facility has a great team of employees who work hard to care for the residents.
• The place is described as great with amazing staff.
• Winona Manor has great community support.
• The facility has a friendly staff and a wonderful director named Beverly Taylor.
• Reviewers are thankful that their loved ones are closer to home and in caring hands.

Cons

• The facility is dirty, rundown, and unsanitary, with a persistent unpleasant smell.
• The staff have nasty attitudes and provide poor customer service.
• The laundry loses clothing, and residents' belongings are sometimes misplaced or taken, with replacements promised but not promptly delivered.
• CNAs take an hour or more to answer call lights.
• The facility lacks the capability to care for residents with complex needs (e.g., tracheostomy or feeding tubes).
• The dietary services are inadequate, with no diabetic trays provided.
• Basic hygiene and personal care are neglected; residents are not bathed regularly.
• The facility is chronically understaffed and overworked, resulting in poor overall care.
• Medications are mishandled or not released properly at discharge, potentially affecting residents' health.
• Management is seen as ineffective and unresponsive to complaints, with poor coordination of care.

Review

The reviews about this facility paint a picture of extreme highs and lows, with experiences ranging from praise for caring staff and a clean environment to accusations of neglect, mismanagement, and even life-threatening mishaps. On one end of the spectrum, families describe a place where the staff are compassionate, the facility is clean, and the team strives to do right by residents. Comments like "This place has a very good staff," "the nurses did a fantastic job," "the staff is very caring for the patients," and "the facility has a great team of employees" show that, when things click, the care can be attentive and the atmosphere positive. Several reviews mention that the staff go "over and above" for residents, with phrases like "this staff really cares about their patients" and "great team!" echoing repeatedly in the accounts that cite satisfaction and trust.

But the other, far more frequent thread is one of grave concern and alarm. A large number of reviewers accuse the facility of offensive odors, unsanitary conditions, and a lack of timely attention to residents' needs. Complaints describe the environment as rancid, with one reviewer calling it "an absolute JOKE" and another stating it is "absolutely DISGUSTING." The quality of daily life is questioned in terms of cleanliness, with mentions of unsanitary conditions and a rundown appearance. Critics also report a pattern of poor communication and slow response times, including a caregiver-to-patient ratio that seems insufficient to answer call lights promptly - the frustration expressed in "it takes forever to answer a call light" is echoed by several accounts.

Medication mismanagement and loss of personal items emerge as particularly troubling themes in several reviews. One harrowing account claims a resident was not given all prescribed medications after discharge, with allegations that pills were not released to the family, possibly contributing to a resident's decline. Other reviewers recount having belongings, such as a refrigerator, improperly handled or replaced with a different patient's item when a resident was readmitted. These stories contribute to a broader fear about the facility's ability to manage critical medical needs, preserve residents' possessions, and maintain proper handoffs during transitions of care.

The reviews also reflect concerns about staffing and leadership. Several accounts specifically call out under-staffing and burnout, with descriptions of overworked CNAs and nurses who are stretched too thin to provide basic care. There are pointed criticisms about the management team and the administration, with some readers accusing leaders of poor communication, lack of accountability, or indifference to complaints. In one strongly worded note, a reviewer suggests that any facility with such conditions should be inspected by state authorities, and mentions contacting the Mississippi Department of Health and the Attorney General as channels for raising concerns. These comments underscore a fear that systemic issues - beyond isolated incidents - are undermining resident safety and dignity.

Not all feedback is negative, however. A subset of reviews emphasizes genuine positive experiences, praising the care received by individual residents and the dedication of staff members who are described as "caring" and "really goes above and beyond." Some reviewers highlight strong community support and a sense of teamwork among the staff, with one comment noting that the director (Beverly Taylor) is friendly and that the facility's leadership contributes to a positive environment. A few posts convey personal satisfaction with having loved ones nearby, stating that the staff are supportive and that there is notable progress in residents' rehab or comfort. In these voices, the facility appears to function well under certain conditions or with certain teams, reinforcing that experiences can vary widely depending on who is providing care and when.

Another recurring thread is the difficulty some families report in consistent communication. Several reviewers mention unreachable phone lines and full mailboxes, creating a sense of isolation for families trying to connect with loved ones. At times, this is paired with praise for responsive individuals who do appear to coordinate care effectively, but the overall tone for communication leans toward frustration and obstructed access. The contrast between those who feel their loved ones are safe and well-cared-for and those who feel they cannot reach anyone when they need to is stark, illustrating a facility that may have pockets of excellence alongside areas in dire need of improvement.

In sum, the facility is portrayed as a place of dichotomies. For every testimonial bragging about caring nurses, clean rooms, and a compassionate director, there are parallel stories of odor, neglect, delayed responses, medication mishaps, and mismanagement of personal belongings. The most alarming narratives involve potential harm to residents - delays in pain management, inadequate accommodations for complex medical needs like tracheostomies or feeding tubes, and the broader implication that some residents may not be receiving the safe, consistent care they deserve. The collection of reviews reflects a powerful call for closer oversight, more consistent staffing, improved communication, and a commitment to basic dignity and safety for every resident.

Ultimately, this place appears to be a watchword for mixed outcomes. Some families find comfort in the presence of caring staff and a clean environment that supports their loved ones' comfort and recovery. Others describe a troubling reality of under-staffing, administrative lapses, and serious care deficiencies that could have life-or-death consequences. The divergence in experiences suggests that outcomes may depend heavily on individual shifts, specific departments, and the level of accountability present at any given time. Given the serious claims raised by many reviewers, it seems prudent for prospective families to conduct thorough visits, ask pointed questions about medication policies and incident reporting, and verify current staffing levels and state compliance records before making a decision.

This part of Winona, Mississippi offers a variety of amenities that may be appealing to seniors looking for a peaceful and convenient place to live. With several places of worship nearby, individuals can easily continue their spiritual practices. Access to pharmacies and hospitals within close proximity ensures easy access to healthcare services. Additionally, there are multiple physician offices for regular check-ups and medical care. A selection of restaurants and cafes provide dining options for those who prefer not to cook at home, while transportation services such as the local airport and U-Haul offer convenience for travel needs. Overall, this area provides a comfortable and well-rounded environment for seniors to consider for their next chapter in life.

Places of Worship

• Winona Church of Christ (0.2 miles)
• North Winona Baptist Church (0.5 miles)
• Mark A Williamson Pastor (0.6 miles)
• Haven United Methodist Church (0.6 miles)
• World Evangelism (0.6 miles)
• Gospel Gazette Online (0.7 miles)
• First Baptist Church (0.7 miles)

Pharmacies

• Fred's Pharmacy (0.3 miles)
• Hammond Pharmacy (0.4 miles)
• Plaza Drugs (0.4 miles)
• Winona Drugs (0.4 miles)
• Pharmnet (0.7 miles)
• Kilmichael Drug Store (10.3 miles)
• Sav-Mor Drugs (19.4 miles)

Hospitals

• Tyler Holmes Memorial Hospital (0.4 miles)
• Kilmichael Hospital (10.2 miles)
• Grenada Lake Medical Center (19.6 miles)

Physicians

• Crossroads Family Medicine (0.4 miles)
• Winona Family Medicine Clinic (0.4 miles)
• Kilmichael Clinic (10.3 miles)
• Grenada Clinic for Women PA (19.6 miles)
• Gastroenterology Associates of North MS (19.7 miles)
• Grenada Children's Clinic (19.7 miles)
• Family Health Clinic-Grenada (20.2 miles)

Restaurants

• Krispy Krunchy Chicken (0.4 miles)
• Small Time Hot Dogs (0.4 miles)
• The Front Porch (0.6 miles)
• 1 Chinese Restaurant (0.6 miles)
• McDonald's (0.9 miles)
• KFC (0.9 miles)
• Burger King (0.9 miles)

Cafes

• Two Sisters Cafe (0.6 miles)
• Sunflower Cafe (19.6 miles)

Transportation

• Winona-Montgomery County Airport (5A6) (1.4 miles)
• U-Haul (20 miles)

Theaters

• Plaza Cinema (20.5 miles)