Visiting Angels - Hattiesburg, MS

Pros

• Paulette and her team have done an amazing job.
• They showed attentiveness and compassion to the family.
• Visiting Angels is a trusted brand for home care.
• Tony, Paulette, and Alexis are outstanding community liaisons who go above and beyond for loved ones.
• The company provided helpful and compassionate care to the grandmother Louise.

Cons

• The Hattiesburg lady is described as a big hypocrite.
• The reviewer dislikes being lied to and believes she lied to them.
• They felt told days after a compassionate assessment that they couldn't be helped, a lack of compassion they condemn.
• They claim honesty was lacking and that people can be jerked around for a self-righteous reason.

Review

The set of experiences captured here paints a vivid picture of how people approach home care with two very different emotions: disappointment rooted in perceived dishonesty, and gratitude rooted in compassionate, reliable support. At the heart of the first sentiment is a desire for straightforward honesty between adults. The reviewer stresses that if you want honesty, you should look elsewhere, because being jerked around for some self-righteous reason is not acceptable. There is a strong stance against lying, paired with a personal vow not to lie to anyone for any reason, and a painful memory of someone entering their home and knowingly lying. The overall mood is one of frustration and distrust, underscored by a charge that a particular individual in Hattiesburg acted hypocritically and failed to show compassion.

In this account, the impact of not being told the truth is described as a moral and emotional injury. The reviewer insists that truthfulness matters deeply, equating the absence of honesty with lying. The hurt is tied not only to the factual sequences - such as the compassionate assessment followed by an indication that they could not be helped - but to the sense that someone who should have offered support instead chose deception or a lack of candor. The language conveys a personal breach: a neighborly or professional figure who should be trustworthy has instead become a source of shock and disappointment. The reviewer uses emphatic terms to label the behavior, calling out hypocrisy and a deficient level of compassion as core problems.

Against this turbulent backdrop emerges a starkly different experience, one that celebrates integrity, attentiveness, and genuine care. The tone shifts abruptly to praise: "What an outstanding company! Paulette and her team have done an amazing job!" The reviewer lauds the compassionate approach and the attentiveness shown to their family, signaling a contrast between the negative encounter and the positive, professional guidance they received. The words convey gratitude for the way the team engaged with their needs, emphasizing not only competence but also warmth and consideration in dealing with sensitive circumstances.

Further affirmation comes from the recognition that the Visiting Angels brand embodies trust and reliability in the world of home care. The reviewer urges others who are seeking in-home assistance to consider this branded name, suggesting that a well-known, reputable provider offers a level of assurance that smaller, one-off encounters may not. The tribute highlights the team as a unit, with Tony, Paulette, and Alexis singled out as exemplary figures. They are described as "community liaisons" who "go above and beyond" for loved ones, underscoring a commitment to proactive outreach, personalized support, and a willingness to mobilize resources when families need them most.

In particular, the praise is anchored in tangible acts of care: the help extended to a grandmother named Louise. The narrative underscores that the support provided by these team members isn't abstract or theoretical; it is real, practical, and deeply appreciated by a family navigating the complexities of home care. The language communicates not just satisfaction with service, but a sense of relief and reassurance that someone will show up with intention, competence, and a heartfelt desire to assist. The emphasis on attentiveness and compassion reinforces a broader message about the value of a trusted partner in the caregiving journey.

Taken together, these experiences illuminate a broader truth about home care: trust is earned through honest communication, compassionate conduct, and dependable, proactive support. The negative encounter reflects how quickly trust can fray when honesty is compromised, especially in situations requiring sensitive, in-home interactions. The positive experiences illuminate how a well-led team - backed by a recognizable brand - can deliver the kind of reassurance families seek when they are faced with difficult decisions about care for loved ones. The both-and picture suggests that while not every interaction will meet expectations, the presence of genuine, reliable professionals who prioritize empathy and transparency can make a profound difference.

Ultimately, the message that emerges is one of cautious optimism. For those seeking home care, the contrast serves as a reminder to choose providers with a proven track record of integrity and compassion. The praise for Paulette, Tony, Alexis, and the Visiting Angels name reinforces the idea that when a team aligns professional capability with heartfelt care, families can experience the steadiness and support they need. In a field as intimate as in-home care, such qualities are not just desirable - they are essential to helping loved ones live with dignity and comfort.

Restaurants

• Robin's Wharf (2 miles)
• Fox's Pizza Den (2.6 miles)
• Keg and Barrel (7.3 miles)
• Subway (7.5 miles)
• Shenanigans (7.7 miles)
• Waffle House (7.8 miles)
• Sonic Drive-In (8 miles)

Pharmacies

• Walmart Pharmacy (2.7 miles)
• Park Place Pharmacy (3.4 miles)
• Walgreens (4.4 miles)
• Walmart Pharmacy (8.1 miles)
• CVS Pharmacy (8.3 miles)
• Walgreens (8.3 miles)
• Lincoln Square (8.8 miles)

Physicians

• Merit Health Medical Group - Primary Care & Pediatrics (3.2 miles)
• Merit Health Medical Group (3.9 miles)
• Healthworks (6.5 miles)
• Inland Family Practice Center (6.6 miles)
• Southeast Mississippi Rural Health Initiative (7.1 miles)
• Hattiesburg Family Health Center (7.1 miles)
• Dermatology South - Hattiesburg Clinic (7.1 miles)

Places of Worship

• Southern Baptist Convention (4.2 miles)
• Petal United Methodist Church (4.4 miles)
• First Baptist Church Runnelstown (5.1 miles)
• Mt Harmon Baptist Church (6 miles)
• Greater Mount Bethel (7.1 miles)
• Southern Baptist Convention (8.3 miles)
• Christian Science Society (8.6 miles)

Parks

• Relay Park (4.4 miles)
• Walthall Park (6.1 miles)
• Kamper Park (7.6 miles)
• Tatum Park (8.8 miles)
• Tatum Trails Disc Golf Course (8.9 miles)

Transportation

• Amtrak-HBG (5.8 miles)
• Train Depot (5.8 miles)
• Alamo (7.2 miles)

Cafes

• The Depot Coffee House and Bistro (5.8 miles)
• Blu Jazz Cafe (5.9 miles)
• Equinox Coffee (7.8 miles)
• T-Bones Records & Cafe (8 miles)
• The Midtowner (8.7 miles)
• Starbucks (9.3 miles)
• Newk's Express Cafe (10.2 miles)

Hospitals

• Baptist Hospital (6.2 miles)
• Quest (6.5 miles)
• Memorial Behavioral Health (7.8 miles)
• Hattiesburg Clinic (8.5 miles)
• Forrest General Hospital (8.6 miles)
• Womens Center at Wesley Plaza (10.6 miles)