State Veterans Home

Pros

• The memory care unit provides great care.
• It is a great place.
• The facility and staff are nice.
• The VA is very professional and clean.
• The facility is very nice, clean, and full of activities for residents.
• It is a great place for veterans.
• The staff are warm, friendly, and genuinely care about veterans.
• The staff have the residents' best interests at heart.
• They are taking care of veterans and doing a great job.

Cons

• The managers are described as misogynistic and unable to control the residents.
• The CNAs are rude and bully the staff, and the staff are neglected and overworked.
• Staff concerns and questions are not listened to, and problems are swept under the rug.
• A resident pulled a knife on another resident, indicating serious safety issues.
• The reviewer states the facility nearly killed their dad, with extreme heat in his room, nonworking air conditioning, and alleged drugging, starvation, and dehydration.
• The place is labeled as the worst and not recommended for loved ones.
• There is a staffing shortage, with the same staff keeping patients in one place all day and some residents unable to leave their beds.
• Leadership is seen as lacking and care is pitiful in some areas.
• The food is criticized for being insufficient or unappealing, with identical portions for all residents regardless of appetite or size.
• Rooms and bathrooms are outdated, with old fixtures.

Review

A chorus of voices emerges from a collection of reviews about a memory care and veterans-focused facility. Taken together, the remarks paint a picture of a place that many families value highly for its mission, its veterans' focus, and the warmth they encounter from staff and volunteers. Several reviewers emphasize that, for the right family and the right situation, this is a place that can feel like a community of care. They describe clean surroundings, a broad slate of activities, and a sense that the staff genuinely cares about the well-being of the residents. The generosity of veterans' services, the presence of faith-based activities, and opportunities to stay connected with loved ones through visiting arrangements also appear as notable strengths in the eyes of many families.

On the positive side, families frequently share that this is a facility that treats veterans and their families with respect and appreciation. Several reviewers note that their loved ones receive attentive, compassionate care in a memory care setting, with staff who are described as warm, friendly, and accommodating. The place is praised for being clean and orderly, with many residents staying engaged through a variety of programs and activities. The ability to keep families in the loop - through consistent updates and open communication - comes up repeatedly as a hallmark of good practice. There are mentions of practical benefits as well: for some families, the cost of care is manageable, and the facility is viewed as a solid option for those who need long-term memory care with veteran-specific considerations.

The kindness and dedication extend beyond routine care. Several reviews emphasize that the staff's respect for veterans and their histories creates a special atmosphere. Comments about "warm and friendly staff" and people who "truly care about our Veterans" reflect a shared sentiment that the facility honors the service of its residents. Family members express appreciation for leaders who seem to put residents' best interests at heart, and for volunteers who contribute to a sense of community. One reviewer praises the place as a hometown hub where a father can feel valued, while another notes the importance of spiritual life and devotion as part of daily routines for many residents.

But the picture is not uniformly rosy. A number of reviewers raise serious concerns about leadership and staffing. Some describe "misogynistic managers" and a culture that overlooks questions and concerns from frontline staff. There are reports of staff who are perceived as rude or who "bully" other workers, as well as claims that problems are brushed under the rug rather than addressed. The consequences of staffing shortages are mentioned repeatedly: fewer hands on deck, residents who may be left in bed for long periods, and a sense among staff that they are overworked. These perspectives highlight the hard realities that can accompany care facilities, especially those serving high-need populations like dementia patients and veterans.

There are specific, wrenching anecdotes that weigh on the balance of the overall impression. One reviewer recounts a terrifying incident where a resident allegedly pulled a knife on another, illustrating how safety concerns can arise when staffing and supervision are insufficient. Another reviewer describes a visit in which a loved one appeared to deteriorate rapidly - "85 degrees in his room and air didn't work" - and accuses the staff of excessive sedation, dehydration, and even starvation during a difficult period. The reviewer claims the person was medically ill-treated at the facility before being transferred to another hospital, and they insist the experience was life-threatening for their father. Such accounts, while one-sided, underscore the importance of transparent reporting, vigilant oversight, and proactive safety measures in any long-term care setting.

Beyond the debates about care quality, the environment itself receives mixed notes. On the positive side, reviewers appreciate the large, clean facility with plenty of activities, comfortable spaces, and an atmosphere that honors veterans. They appreciate church services, opportunities to participate in devotionals, and the sense that residents can maintain a meaningful daily rhythm. On the other hand, several comments point to outdated rooms and aging fixtures, with calls for updates to bathrooms and bedrooms. Food is occasionally critiqued as a common complaint, with some residents receiving the same portions for all appetites, highlighting the ongoing challenge of individualized nutrition in a communal setting.

Volunteer involvement and spiritual life add another layer to the facility's character. One reviewer describes volunteering twice a week and forming meaningful connections with men who are predominantly in their late 60s to 90s and living with Alzheimer's disease. The reviewer speaks of prayer, devotion, and the sense of mission that comes from serving those who have given much in their lifetimes. This personal testimony emphasizes how the site can function as more than a care facility; for some, it is a calling and a place of compassion where staff, volunteers, and residents sustain one another through shared faith and purpose.

In sum, the picture that emerges is of a facility with a strong and noble mission: to provide attentive, veteran-centered memory care in a clean, active environment, where many families feel their loved ones are valued and well cared for. Yet no community is free of fault, and a subset of reviewers raise legitimate concerns about leadership culture, safety, staffing levels, and some troubling allegations about treatment and oversight. For families considering this placement, the takeaway is nuanced: the place can offer genuine warmth, respect for service, and robust daily life for residents, but it is essential to investigate current staffing, safety protocols, and quality improvement efforts, to speak with administrators directly, and to seek out the most up-to-date, on-the-ground information. This approach helps ensure that the care plan aligns with a loved one's needs and that ongoing safeguards are in place to address any concerns that arise.

Physicians

• Covenant Sleep Clinic (0.1 miles)
• Oxford Neurology Clinic (0.1 miles)
• Oxford Maxillofacial Surgery (0.1 miles)
• Cardiology Associates of North Mississippi (0.3 miles)
• Byron Pearson Windham (0.3 miles)
• Oxford Orthopaedics & Sports Medicine (0.3 miles)
• Internal Medicine Associates Of Oxford PA (0.3 miles)

Hospitals

• Oxford Surgery Center (0.3 miles)
• Oxford Diagnostic Center (0.4 miles)
• North Mississippi Dialysis Service Oxford Unit (1 miles)

Restaurants

• Uno Mas Tacos And Tequ (1.2 miles)
• Soul Fish Cafe (1.2 miles)
• Ravine (1.2 miles)
• Bancock Tai (1.5 miles)
• Oby's (2.3 miles)
• Hit Fitness (2.3 miles)
• Burger King (2.3 miles)

Places of Worship

• East Providence Baptist Church (2 miles)
• Clear Creek M B Church (2 miles)
• Fountain Anglican Church (2 miles)
• Oxford-University United Methodist Church (2.3 miles)
• Southern Baptist Convention (2.4 miles)
• First Baptist Church (2.5 miles)
• The Orchard Oxford United Methodist Church (2.5 miles)

Pharmacies

• Fred's Pharmacy (2.2 miles)
• Walgreens (2.2 miles)
• Freds Stores Of Tennessee (2.2 miles)
• Chaney's Pharmacy (2.4 miles)
• Kroger Pharmacy (2.4 miles)
• Oxford Rx (3 miles)

Parks

• City of Oxford Park Commission (2.3 miles)
• Garden Terrace Park (3.9 miles)

Cafes

• Starbucks (2.4 miles)
• Heartbreak Coffee (2.5 miles)
• Cabin 82 (2.6 miles)
• Starbucks (3.1 miles)
• Newk's Express Cafe Galleria (3.4 miles)

Transportation

• Rent-A-Wreck (2.6 miles)
• Daniels Taxi & Shuttle (2.7 miles)
• Enterprise Rent-A-Car (3.1 miles)
• Rose's Taxi Service (3.9 miles)

Theaters

• Malco Oxford Commons (3.2 miles)