Merry Heart Personal Care and Sitting, LLC

Pros

• Heart to Heart Senior Care Center is a warm, compassionate place where residents are truly valued.
• Josh Lorenz is praised for remarkable leadership, excellence, and genuine care for residents.
• The staff are dedicated, kind, and consistently go above and beyond to create a nurturing environment.
• The center's activities - arts, dance, birthdays, and social events - enrich lives and foster friendships.
• Families feel supported and welcomed, as if the center is an extension of their own family.
• The environment is upbeat and inclusive, benefiting both residents with dementia and those without.
• The facility is welcoming, well-maintained, with enjoyable meals and engaging programs.
• Transportation to outings helps residents participate and stay connected with the larger community.
• Many families strongly recommend Heart to Heart as a top option in Madison and beyond.

Cons

• The transition to memory care was difficult.

Review

Heart to Heart Senior Care Center in Ridgeland, Mississippi, has become a beacon of warmth, compassion, and meaningful daily living for admired loved ones and the families who care for them. The experiences shared paint a consistent picture: from the moment a person enters, they are greeted with an atmosphere that feels more like a close-knit community than a traditional care facility. Central to this impression is Mr. Josh Lorenz, whose leadership sets a tone of excellence and genuine concern. Multiple voices describe him as remarkable, a guiding presence who leads by example and earns the trust and respect of both residents and staff. His medical background and thoughtful approach help families navigate challenging stages of memory loss with clarity and reassurance, making difficult conversations a bit easier and every day a little brighter.

The staff at Heart to Heart are repeatedly praised as "amazing," with devotion and kindness that stretch beyond routine duties. Families report that the team creates a nurturing environment in which residents feel valued, loved, and seen. The care goes far beyond basic needs; it blends attentiveness with empathy, creating a sense of family that resonates with spouses, children, and friends. This sense of belonging is reinforced by the center's culture, where the name Heart to Heart seems to reflect an honest commitment to going the extra mile - organizing special activities, celebrating birthdays, and providing comfort to families during tough times. In short, the staff's dedication and the leadership's example together yield an atmosphere of grace, empathy, and authentic connection.

Activities and programming are highlighted as a key strength, contributing to a lively, inclusive environment that benefits seniors with and without dementia alike. The center offers art, dance, crafts, games, exercise, and social gatherings, all crafted to spark joy, engagement, and meaningful conversation. Residents are encouraged to express themselves and participate in a variety of experiences, which helps maintain mood, social skills, and a sense of purpose. The environment is not only fun but also stimulating - an essential balance that many families note as transformative for their loved ones who might otherwise feel isolated or disengaged. The programming also underscores a practical support system, with transportation and attentive supervision that ensure participants can join activities safely and consistently.

Several reviews share deeply personal anecdotes about how Heart to Heart has become more than a day program - it has become an extension of family. For example, families traveling from different states describe how moving a loved one closer to this community creates a much-needed outlet for social interaction and a positive daily routine. One mother, who moved from Florida to join her daughter in Ridgeland, found that the center offered a space where she could interact with a mix of people and enjoy ongoing activities that suit her abilities, even as memory challenges persist. The Center's impact on mood and overall well-being is repeatedly documented: visitors arrive with concern or fatigue and leave with a more positive outlook, renewed energy, and a sense of belonging. Even on days when outcomes are uncertain, the care team's consistency and the uplifting environment provide invaluable relief to families.

The stories cover a spectrum of experiences: a grandmother who has transitioned to wheelchair access while remaining actively engaged; a father-in-law who thrives in a setting that recognizes his dignity and offers meaningful group participation; a 99-year-old mother who attends multiple days a week and returns home eager for the next visit. What stands out across these narratives is the emphasis on personalized attention and adaptability - staff tailoring activities to individual interests and abilities, ensuring that each resident can participate and feel included. The resulting improvements in engagement, mood, and social connection are repeatedly celebrated, with families expressing gratitude for the quality of life gains these routines provide.

Beyond the evident care and activities, many people express heartfelt gratitude for the center's steadfast support, even when their loved ones are not actively in attendance. The sense that Heart to Heart is always on the family's side - ready to listen, address concerns, and offer guidance - adds a layer of trust and reassurance that families carry with them long after each visit. Several reviewers close with expressions of blessing and appreciation, underscoring a deep sense of gratitude for the center's work, leadership, and the daily joy it brings to residents and their families. The overarching message is clear: Heart to Heart Senior Care Center is a rare and valuable resource - an organization that blends professional excellence with genuine compassion, forged by leaders like Josh Lorenz and sustained by a team that treats every resident as part of a welcoming, caring family.

In sum, Heart to Heart Senior Care Center is described not merely as a place for day care but as a living community that honors each person's dignity, individuality, and potential for joy. Families speak of best-in-class staff, a compassionate leadership style, and a program that blends enrichment with everyday comfort. The result is a consistently positive impact on residents' moods, social engagement, and overall quality of life, accompanied by the peace of mind that comes from knowing a loved one is cherished, safe, and actively engaged. The testimonials collectively affirm that this center is a trusted, invaluable partner for families navigating memory care - and a source of gratitude, comfort, and hope for everyone involved.

This part of Madison, Mississippi offers a variety of amenities and services that may be appealing for senior living. With several physicians nearby, including the Mississippi Breastfeeding Medicine Clinic and the Children's Medical Group, residents have convenient access to medical care. There are also multiple pharmacies within close proximity for easy prescription refills. In terms of dining options, there are several popular restaurants such as El Ranchito and Half Shell Oyster House of Madison nearby. For leisure activities, there are parks like Strawberry Patch Park and theaters like Malaco Grandview Theatre in the area. Additionally, places of worship like Ridgecrest Baptist Church and Broadmoor Baptist Church cater to spiritual needs. Overall, this part of Madison provides a mix of healthcare facilities, dining options, recreational areas, and religious institutions that could make it a comfortable and convenient choice for senior living.

Physicians

• Mississippi Breastfeeding Medicine Clinic (0.1 miles)
• Kristi Trimm, DO (0.5 miles)
• Children's Medical Group (0.5 miles)
• Timothy Chin-yu Chen (1.4 miles)
• Elizabeth Wyatt Mitchell,MD (1.4 miles)
• Baptist Medical Clinic Madison (1.4 miles)
• Mississippi Center for Advanced Medicine (1.4 miles)

Restaurants

• El Ranchito (0.2 miles)
• Half Shell Oyster House of Madison (0.4 miles)
• Chili's Grill & Bar (0.9 miles)
• Chick-Fil-A (1 miles)
• Applebee's (1 miles)
• Zaxby's (1.1 miles)
• Taco Bell (1.1 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (3.4 miles)
• Uptown Pharmacy (3.9 miles)
• Medworx Compounding (4.5 miles)

Hospitals

• Christie Hull, CFNP (0.5 miles)
• Select Specialty Hospital (5.2 miles)

Cafes

• Cups Expresso Cafe (0.9 miles)
• Starbucks (1.6 miles)
• Starbucks (2.8 miles)
• Starbucks (4.5 miles)
• Starbucks (7.6 miles)

Parks

• Strawberry Patch Park (1 miles)
• Friendship Park Lake Harbour (3.4 miles)
• Pelahatchie Shore Park (7.1 miles)
• Liberty Park (8.1 miles)

Theaters

• Malaco Grandview Theatre (1.3 miles)
• Malco Renaissance Cinema Grill (2.8 miles)

Places of Worship

• Ridgecrest Baptist Church (1.6 miles)
• Broadmoor Baptist Church (1.9 miles)
• Old Rice Road Baptist Church (3.1 miles)
• St Philip's Episcopal Church (6.3 miles)
• Meadowbrook Church of Christ (8.1 miles)
• St James Episcopal Church (8.6 miles)