Precious Care - Gulfport, MS

Pros

• The service provider arrived on time as agreed upon.
• The customer appreciates the initial positive communication and commitment shown by the service provider.
• The customer acknowledges their own responsibility for pre-paying for the service.
• The customer's father valued the importance of health precautions during the COVID-19 pandemic.
• The customer attempted to resolve the issue by requesting a refund.

Cons

• The service talked a good game at first but failed to deliver.
• They did not wear a mask or take necessary hygiene precautions during tube feeding.
• Their lax attitude towards healthcare for an elderly man during the Covid spike was shocking.
• The request for a refund was rejected, showing poor customer service.
• The overall experience was described as horrible and a warning for others to avoid the service.

Review

Unfortunate Experience with a Caregiver Service Raises Concerns Amidst COVID-19

One disgruntled customer recently shared their dissatisfaction with a caregiver service that promised exceptional care but ultimately fell severely short. Despite initial positive impressions, the service failed to prioritize health and safety measures amid the ongoing COVID-19 pandemic. This article aims to provide an in-depth summary of this unfortunate experience, highlighting the lack of professionalism and negligence exhibited by the caregivers involved.

The reviewer begins by expressing disappointment with the caregiver service, which initially appeared promising. They mention setting up services, paying a deposit, and even prepaying for seven hours of care. However, despite arriving at the agreed-upon time – a redeeming quality deserving of one star – the caregiver did not adhere to basic safety protocols. Shockingly, they neither wore a mask nor washed their hands or put gloves on before administering tube feeding.

The reviewer expresses utter disbelief that any healthcare professional would display such laxity while providing care to an elderly individual during a time when COVID-19 cases are surging. Given the heightened vulnerability of elderly individuals to the virus, it is deplorable that these caregivers neglected essential precautions. Their negligence not only jeopardizes their own health but also poses a significant risk to vulnerable individuals under their care.

Recognizing the gravity of the situation and concerned for their father's wellbeing, the reviewer states that their father refused further assistance from these caregivers following this incident. Such an immediate rejection further underscores just how unsettling this encounter was for both parties involved. Those entrusted with caregiving responsibilities must remember that maintaining trust and ensuring top-notch care should always be their highest priorities.

In an attempt to rectify this unfortunate situation partially, the aggrieved family sought reimbursement for five hours of prepaid service. However, their request was categorically rejected by the caregiver service provider. This refusal further compounds the caregiver service's unprofessionalism and lack of accountability for their actions. The rejection not only highlights the company's reluctance to address customer concerns but also their refusal to take responsibility for their employees' negligent behavior.

The reviewer concludes by urging prospective clients to avoid using this particular caregiver service altogether, emphasizing that their own prepayment was a mistake made while in a difficult situation. The gravity of the caregiver service's shortcomings is underlined by the reviewer's use of capital letters and labeling it as "HORRIBLE." It is essential for individuals seeking caregiving services to exercise caution and ensure they thoroughly vet potential caregivers before entrusting them with the wellbeing of their loved ones.

This unfortunate encounter with a caregiver service emphasizes the critical need for healthcare providers to prioritize and maintain strict health and safety protocols during the ongoing COVID-19 pandemic. Negligence in adhering to basic precautionary measures not only compromises individual health but also undermines trust in an already vulnerable sector. Prospective clients must be vigilant when selecting caregivers, ensuring that they prioritize professionalism, adherence to safety guidelines, and a commitment to provide exceptional care.

This area of Gulfport, Mississippi offers a variety of amenities and services that cater to seniors looking to settle down in a convenient location. With several fast-food restaurants nearby such as Little Caesars Pizza, Wendy's, and Chick-Fil-A, dining options are easily accessible. The presence of pharmacies like Walmart Pharmacy and Walgreens ensures easy access to medications and healthcare needs. Additionally, there are reputable physicians clinics in the vicinity such as Memorial Physician Clinics Acadian Walk-In Clinic and Primary Care Medical Center of Gulfport for medical care. Places of worship like St Joseph Catholic Church provide spiritual support for individuals seeking a sense of community. For transportation needs, Gulfport-Biloxi International Airport is just a short drive away. In terms of healthcare facilities, there are multiple hospitals including Select Specialty Hospital and Gulf Coast Medical Center within close proximity. Overall, this part of Gulfport offers a blend of conveniences that may appeal to seniors looking for a comfortable living environment with essential services nearby.

Restaurants

• Little Caesars Pizza (3.1 miles)
• Popeyes Louisiana Kitchen (3.3 miles)
• Wendy's (3.3 miles)
• Sonic Drive-In (3.4 miles)
• Whataburger (3.4 miles)
• Gulf Islands Water Park (3.5 miles)
• Chick-Fil-A (3.9 miles)

Physicians

• Memorial Physician Clinics Acadian Walk-In Clinic (3.1 miles)
• Henson Medical Clinic (3.2 miles)
• Primary Care Medical Center of Gulfport (3.5 miles)
• Ascent Audio & Hearing (4 miles)
• Organe Grove Urgent Care - Rick D Hoover Do (4 miles)
• Garden Park Specialty Care (4.1 miles)
• Spinal Neurological Surgery of South Mississippi (4.2 miles)

Pharmacies

• Walmart Pharmacy (3.5 miles)
• Winn-Dixie (3.7 miles)
• Walgreens (3.7 miles)
• Jackson's Discount Pharmacy (5 miles)
• Long Beach Drugs (7.5 miles)
• Sartin's Discount Drugs (7.5 miles)
• Community, A Walgreens Pharmacy (7.6 miles)

Places of Worship

• St Joseph Catholic Church (3.6 miles)
• St Mary Catholic Churc (10.4 miles)

Cafes

• Starbucks (4.2 miles)
• SIP Beverages Biloxi (11.1 miles)

Transportation

• Gulfport-Biloxi International Airport (GPT) (6.4 miles)

Hospitals

• Select Specialty Hospital (7.5 miles)
• Select Specialty Hospitals (7.6 miles)
• Memorial Hospital Auxiliary (7.6 miles)
• Gulf Coast Medical Center (10.7 miles)
• Memorial Hospital (11 miles)