677 Brianna Drive, Sartell, MN 56377
For more information about senior living options: (866) 208-4318
Overall Review of Edgewood Sartell
Pros
They had fun at happy hour with Becky on Thursdays and found the staff to be really friendly.
Residents have made many friends, enjoy the activities, and appreciate the friendly staff.
They have favorites like Nurse Ashley who brings laughter to their days.
They consider Edgewood-Sartell the best assisted living facility in the area and would highly recommend it.
They feel happier there and appreciate the freedom to choose activities and schedules.
The experience feels like coming home, with staff who are like family.
The staff truly have residents' best interests at heart and provide top care.
The dining team prepares nutritious and delicious meals with love and care.
Rooms are spacious and beautifully appointed, with common areas featuring amenities like a movie theatre and chapel.
Edgewood Sartell is a beautiful home for seniors who deserve the finest care.
Memory care staff are praised for understanding, caring, and a home-like setting.
They provide regular checks on residents, meals are well-handled, and the environment is clean and inviting.
Cons
The reviewer would give less than one star, alleging the facility drained their mother's bank account, failed to keep her safe, and refused to take her back after a fall, calling the place terrible and unsafe.
The memory care is described as leaving something to be desired.
Management is criticized for poor communication.
The administrator is described as incompetent and the facility as unsafe.
Review
Edgewood Sartell is best suited for seniors who want a warm, home-like atmosphere in a smaller, relationship-driven community. The campus emphasizes personal choice, social connection, and staff-led warmth, making it a strong fit for residents who value daily interaction, meaningful activities, and a sense of belonging over a large, impersonal campus. Families seeking a lively activity calendar, approachable caregivers, and a well-regarded dining team will find the environment stands out in the Sartell-Saint Cloud area, with a clear sense that residents are known as individuals rather than numbers.
Those weighing alternatives should consider Edgewood Sartell if memory care needs are urgent or if the emphasis is on a highly regimented or ultra-clinical setting. For residents requiring advanced medical acuity or exceptionally tight safety and financial controls, other facilities with more extensive medical staffing or rigorous oversight may feel more reassuring. A minority of reviews signals that management communication and certain memory-care elements could be stronger, so buyers with a preference for flawless transparency and peak-memory-care programming will want to compare options side-by-side and ask pointed questions during tours.
The strongest pros at Edgewood Sartell offset the cons in meaningful, practical ways. The staff consistently earns praise for compassion and attentiveness, with many aspects of daily life framed around a āhome firstā approach. Families report that concerns are met with empathy and prompt action, and residents form genuine bonds with caregivers who feel more like family than caregivers. The smaller resident body compared with other local facilities supports personalized attention, easier social navigation, and a sense of real community, benefits that blunt the sting of a slower pace or fewer bells-and-whistles than some larger campuses.
The campus itself reinforces these strengths. Architectural charm, expansive landscaped grounds, and thoughtful common areas, plus a movie theater, chapel, and spacious rooms, give residents a dignified, comfortable frame for aging in place. The dining program earns frequent compliments for nutritious, well-prepared meals served by a sizeable team, while activity calendars, outings, bingo, music, arts and crafts, and outdoor time, keep residents engaged and socially engaged. The memory-care component can be particularly reassuring, with 30-minute checks and a sense of routine that many families value, along with memory-specific storytelling, gardens, and dedicated spaces that feel respectful and homelike.
Yet not all reviews land the same praise, and a few cautionary notes deserve serious consideration. A striking negative account describes a situation where a loved oneās financial security and safety were compromised, accompanied by criticism of administrative competence and safety. While such cases appear rare relative to the volume of positive feedback, they underscore the need for thorough due diligence: verify billing practices, insist on clear, documented communication channels, and observe how concerns are resolved in real time. A separate memory-care comment suggests that the memory program āleaves something to be desiredā in certain aspects, signaling that expectations around specialized care should be explicit and tied to measurable outcomes during tours.
In the end, Edgewood Sartell presents a compelling option for families prioritizing warmth, independence-with-support, meaningful daily life, and strong staff relationships. For decision-makers, the path forward is practical and pointed: visit the campus with a checklist focused on staffing ratios, the cadence of resident contact, the specifics of memory-care programming, and the transparency of finances and care plans. Schedule time with the admissions director, credited for its compassionate, detail-oriented approach, and sample meals and activities to assess whether the lived experience aligns with the hoped-for balance of autonomy, dignity, and safety. If those criteria align, Edgewood Sartell stands out as a thoughtful, well-rounded choice; if not, it may be wise to compare other options that prioritize the gaps identified here.



















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