Zumbro House in Woodbury, MN

Information last verified:

525 Commons Drive, Woodbury, MN 55125

For more information about senior living options: (844) 490-3973

2.5 from 22 reviews
5 stars
7
4 stars
2
3 stars
0
2 stars
0
1 stars
13

Overall Review of Zumbro House

Pros

  • pro There is a noticeable improvement in the care and quality of the services provided.
  • pro The staff are described as genuinely caring and providing timely responses.
  • pro Substantial effort and investment have been directed toward enhancing the overall experience.
  • pro The reviewer expresses gratitude for the positive changes and improved service.

Cons

  • pro The staff are described as rude, neglectful, and uncaring toward clients.
  • pro The facility is described as filthy and infested with mice and cockroaches.
  • pro Staff are described as frequently on cell phones and not engaging with residents.
  • pro Personal food and supplies are reported to be stolen by both staff and residents.
  • pro Grocery lists are never filled and meals are not prepared.
  • pro There is described as poor management and unsafe, unethical conditions for clients and staff.
  • pro Residents have been assaulted by other clients, blamed for incidents, and removed from the house without due process.
  • pro The homes are not handicap friendly and lack adequate accessibility.

Review

Zumbro House in Woodbury is best suited for families that can supervise care relentlessly and intervene quickly when issues arise. The model implied by the available experiences demands constant advocacy, oversight, and rapid escalation to protect a vulnerable loved one. It is not a good fit for residents who require stable, professional caregiving, nor for those with significant physical or cognitive needs who rely on trained staff for daily tasks, medication management, and safety. Families should understand that without strong, ongoing involvement, outcomes here tend to reflect the more troubling patterns cited in multiple reports.

Those weighing alternatives should note that the strongest caveat is safety and accountability. If a senior or adult with disabilities requires dependable staffing, consistent communication, and a respectful environment, other providers are likely to offer a far lower risk profile. Families should seriously consider options with demonstrated staffing stability, transparent management, and verifiable safeguards against neglect, theft, and coercive practices. Individuals whose loved ones have a history of trauma, seizures, or behavioral challenges deserve a setting with documented incident reporting and prompt family notification, areas where this network has repeatedly fallen short.

From a practical perspective, there are a few isolated positives that complicate the picture. A minority of reviews describe periods of improved care, knowledgeable staff, and genuine concern for residents’ experience. When such progress is real and sustained, it suggests capacity for better service if staffing and leadership can maintain the gains. However, these glimmers exist alongside repeated, troubling reports of neglectful behavior, staff distraction with cell phones, and limited responsiveness. The apparent inconsistency means any perceived upside can vanish quickly, leaving families with uncertain safety assurances and unstable routines.

For families still evaluating, a disciplined due-diligence approach is mandatory. Demand a full tour with the administrator, scrutinize housekeeping and shared-space cleanliness, and verify that mobility aids, accessibility features, and bathroom safety needs are met. Require written policies on medication administration, incident reporting, and escalation protocols, plus evidence of staff training and background checks. Ask for recent resident care plans, meal preparation standards, and a transparent channel for complaints with timely follow-up. If possible, speak with multiple direct care staff and request unannounced observations to gauge real-time interactions rather than polished presentations.

Red flags deserve immediate attention and escalation. Reports of assaults, being blamed for incidents, or being kicked out after voicing concerns point to a toxic culture that jeopardizes resident safety. Observations of mismanagement, such as neglect, nutritional lapses, or theft by staff or residents, are not tolerable, especially in a setting serving vulnerable adults. Visitation restrictions after complaints, and unclear communication about medical events like seizures, compound the risk. In such cases, involving state regulators or an ombudsman may be prudent, and families should have a clear exit strategy if conditions do not improve.

Ultimately, the prudent conclusion is caution paired with clear expectations. Zumbro House presents a troubling profile that can only be offset by unwavering, expert oversight and a demonstrable commitment from leadership to safety, dignity, and consistent care. For most families, alternatives with proven safety records and steady staffing are the rational choice. If this option is pursued, it must be accompanied by rigorous oversight, explicit performance benchmarks, and a ready plan to relocate at the first sign of deterioration. The priority remains protecting the resident’s welfare above all, and that demands vigilance, not complacency.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (15 miles away) Minneapolis-St Paul International (15 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Zumbro House in Woodbury, MN is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy their meals in the dining room or prepare their own food in the kitchenette. Housekeeping services are also provided to maintain a clean and organized living environment.

At Zumbro House, residents receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The community also offers medication management and coordination with health care providers to ensure that residents receive the necessary medical care. Special dietary restrictions, including diabetes diets, are accommodated in meal preparation and service.

To promote mental wellness, Zumbro House has a mental wellness program in place. Resident-run activities and scheduled daily activities provide opportunities for socialization and engagement within the community. Additionally, the community arranges transportation for medical appointments both within Woodbury and to nearby hospitals.

Conveniently located near various amenities, Zumbro House offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have access to various services and recreational options within close proximity.

Overall, Zumbro House in Woodbury provides a comfortable living environment with comprehensive care services to meet the unique needs of each resident while promoting an active and fulfilling lifestyle.

Nearby Places of Interest

Restaurants

  • Tamarack Tap Room (0.2 miles)
  • Raising Cane's Chicken Fingers (0.2 miles)
  • Portillo's Hot Dogs (0.3 miles)
  • McDonald's (1.2 miles)
  • The Tavern Grill (1.3 miles)
  • Culver's (1.3 miles)
  • Arby's (1.3 miles)

Physicians

  • Minnesota Gastroenterology PA (0.2 miles)
  • TRIA Orthopaedic Center (0.5 miles)
  • Pediatric and Young Adult Medicine (0.7 miles)
  • High Pointe Surgery Center (0.7 miles)
  • Danielson Jennifer Dr Healthpartners Regions Behavioral Health Woodbury Lake Elmo (0.8 miles)
  • Pediatric Surgical Associates (1.2 miles)
  • David Thao, MD (2 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (2.1 miles)
  • Mix Compounding Pharmacy (2.2 miles)
  • Walgreens (3 miles)
  • Target Pharmacy (3.9 miles)
  • Walgreens (4.6 miles)

Theaters

  • Alamo Drafthouse Woodbury (0.5 miles)
  • Oakdale Cinema Oakdale, Mn (6.6 miles)

Parks

  • Kargel Park (0.8 miles)
  • Ojibway Park (2.5 miles)
  • Fairway Meadows Park (2.6 miles)
  • Eastside Park (2.6 miles)
  • Woodbury Dog Park (5.2 miles)
  • Rotary Park (5.9 miles)
  • Meadow Grass Park (6.5 miles)

Cafes

  • Starbucks (1.3 miles)
  • Caribou Coffee (7.5 miles)

Places of Worship

  • Eagle Brook Church - Woodbury Campus (2.5 miles)
  • Transfiguration Catholic Church (3.2 miles)
  • Five Oaks Community Church (4 miles)
  • Cottage Grove United Church of Christ (6.9 miles)

Hospitals

  • Woodwinds Health Campus-Woodbury (2.6 miles)
  • St John's Hospital-Maplewood (7.9 miles)

Transportation

  • Union Depot (7.6 miles)

Frequently Asked Questions

Where is Zumbro House?

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