Sunlight Services

440 Virginia Street, St Paul, MN 55103

For more information about senior living options: (844) 490-3973

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Assisted Living

Overall Review of Sunlight Services

Pros

  • pro Lifesprk is amazing.

Cons

  • pro The care for residents is inadequate, with neglect and restricted eating unless approved by the owners.
  • pro The staff appears poorly trained, putting patients at significant risk.
  • pro The owners exploit residents financially by taking their monthly checks and misallocating funds.
  • pro There are troubling instances of falsified documents, reports, and charges for services that were never provided.
  • pro They continually change their business/facility names to obscure who they really are and how they treat patients.
  • pro They scream and insult their residents.
  • pro They take groceries and items bought for residents and use them for the facility.
  • pro The owner asks residents for bank information, and threatens, intimidates, and yells at family members and payees.
  • pro HR protects the owner's image, lies, and gaslights that these things don't happen.
  • pro They exploit their clients and treat residents with neglect and rudeness, like children.

Review

A deeply disturbing account has been shared about Sunlight Services LLC, now operating under the name Empower Center Care. The writer frames this as a sustained pattern of neglect and mismanagement that directly affects the safety and dignity of residents. According to the report, care is consistently inadequate, with residents described as being neglected and denied basic needs - such as meals - unless explicit permission is granted by the owners. The impression given is that the staff are not adequately trained to handle the sensitivities and risks involved in caring for vulnerable adults, leaving residents at significant risk on a daily basis.

The criticism emphasizes not only daily neglect but also a sense of total control by the owners over residents' lives and finances. The reviewer alleges financial exploitation, claiming that monthly checks belonging to residents are taken by the facility and not allocated properly. There are accusations of falsified documents, misleading or fraudulent reports, and charges for services that were never provided. The combination of financial mismanagement and falsified paperwork is described as a core element of the facility's alleged dysfunction, creating a landscape in which residents' resources and records cannot be trusted.

A recurring theme in the account is the manipulation of identity and accountability, highlighted by the claim that the company changes its business or facility names to obscure who they truly are and what they do to residents. The reviewer points to "Sunlight Services LLC" and the claim that it is now "Empower Center Care," arguing that these name changes are a deliberate tactic to evade memory or scrutiny about prior poor treatment. This pattern of rebranding is presented as evidence of ongoing attempts to avoid accountability for mismanagement and mistreatment.

The emotional climate at the facility is described as hostile and punitive. The reviewer asserts that residents are screamed at and insulted, and that personal belongings, including groceries and small appliances purchased for loved ones, are taken and sometimes used by the facility itself. There are vivid allegations that the owner demands bank information from residents, engages in intimidation, and yells at family members and payees. The report highlights that attempts to document these incidents often meet with denial from HR, which purportedly claims not to have witnessed or known about the events. The existence of at least one recording is noted, suggesting that the reviewer sees evidence of coercive behavior and manipulation that HR is eager to deflect or downplay.

Beyond verbal abuse, the account paints a picture of ongoing exploitation and manipulation of information. The owner is accused of asserting broad access to residents' lives and using that access to extract information and influence outcomes. The reviewer characterizes HR as protective of the facility's image, offering denials or excuses that contradict what was actually witnessed by those involved. The sense conveyed is one of gaslighting - where claims of "things didn't happen" or "we don't know" are used to minimize or dismiss credible accounts of abuse and neglect.

The narrative also covers a troubling episode related to hiring and orientation. The reviewer describes going through an orientation process that felt mismanaged from the start, culminating in a disappointing follow-up where a promised check was allegedly never delivered and the overall experience was deemed a waste of time. The language used - calling the company a "BS company" and describing the process as poorly organized - serves to underscore a perception of professional unreliability and disregard for those seeking to work in or with the facility.

In comparing Sunlight Services/Empower Center Care to other providers, the reviewer offers a stark contrast, suggesting that Lifesprk and similar companies deliver far higher standards of care. The message is a clear caution to prospective families: seek alternatives and avoid entrusting loved ones to this facility. The call to action is unequivocal - find a different home for the elderly, or at the very least proceed with extreme caution, given the alleged neglect, abuse, financial exploitation, and governance concerns described.

Ultimately, the review conveys a profound sense of disappointment and anger at what the author perceives as a systemic failure to protect vulnerable residents. The visible themes - neglect, financial manipulation, falsified records, intimidation, and a culture of denial - are presented as a cohesive indictment of the facility's operations. The writer's closing sentiment is a strong warning to others: if you care about the safety, dignity, and financial integrity of your loved one, you should consider alternatives and be vigilant about the potential for mistreatment and mismanagement.

Features

Housing

  • 21 resident community capacity 21 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (7 miles away) Minneapolis-St Paul International (7 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sunlight Services in St Paul, MN is a vibrant assisted living community that offers a comprehensive range of amenities and care services to meet the needs of our residents. With a focus on providing a comfortable and engaging environment, our community provides everything needed for a fulfilling and enjoyable lifestyle.

Our fully furnished apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet access, and telephone services to keep residents connected and entertained. Each apartment also features a kitchenette for those who prefer to prepare their own meals.

Residents can enjoy the beautiful outdoor space and garden area, perfect for relaxing or socializing with friends and family. Housekeeping services ensure that the living spaces are always clean and well-maintained.

Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their required medications in a timely manner. Coordination with health care providers is offered to facilitate any necessary medical treatments or appointments.

A mental wellness program is available to support the emotional well-being of our residents. Our caring staff is trained to assist individuals with diabetes-related dietary restrictions and can provide special dietary meals upon request.

Transportation arrangement for medical appointments as well as scheduled transportation to doctors' appointments make it convenient for residents to access healthcare services. In addition, our community is conveniently located near several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.

To promote an active lifestyle, we offer resident-run activities as well as scheduled daily activities that cater to various interests and abilities. This allows residents to engage in social interactions while pursuing hobbies or exploring new interests.

At Sunlight Services in St Paul, MN, we strive to create an inclusive community where residents can feel at home while receiving the support they need.

Nearby Places of Interest

Places of Worship

  • Cathedral of St Paul (0.6 miles)
  • St George Greek Orthodox Church (1.8 miles)
  • St Jerome Elementary School (3.3 miles)
  • WW Studio (3.5 miles)
  • Transfiguration Catholic Church (6.5 miles)

Hospitals

  • St Joseph's Hospital-St Paul (0.8 miles)
  • United Hospital Joint Relacement Center (0.9 miles)
  • Regions Hospital Burn Center (1 miles)
  • VA Medical Center (5.7 miles)
  • University of Minnesota Medical Center - East Bank Campus (5.8 miles)
  • St John's Hospital-Maplewood (6.5 miles)

Restaurants

  • Cossetta's Italian Market & Pizzeria (0.9 miles)
  • Citizen Supper Club (1.3 miles)
  • The Bulldog Lowertown (1.3 miles)
  • Brew Hall (2.5 miles)
  • Taco Bell (2.6 miles)
  • Karen Thai food (2.9 miles)
  • Bole' Ethiopian Cuisine (3 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.4 miles)
  • Walgreens (4.4 miles)
  • Walgreens (4.4 miles)
  • Walgreens (4.5 miles)

Transportation

  • Union Depot (1.4 miles)
  • Minnesota State Fair Transit Hub (3.6 miles)
  • Concourse A (6.6 miles)
  • Delta Sky Club (6.7 miles)
  • Concourse C (6.7 miles)
  • Concourse D (6.7 miles)
  • Escape Lounge (6.8 miles)

Cafes

  • Starbucks (1.8 miles)
  • Groundswell (2.1 miles)
  • Roundtable Cof (4.1 miles)

Physicians

  • West Side Community Health Services (2.4 miles)
  • Dermatology Consultants P.A. (2.6 miles)
  • Parkway Family Physicians (3.5 miles)
  • Dakota Medical Solutions (4.4 miles)
  • Entira Family Clinics-West St Paul (4.4 miles)
  • HealthPartners Health Center for Women Clinic St Paul (4.6 miles)
  • HealthPartners Clinic (5.1 miles)

Parks

  • Como Park (2.5 miles)
  • Flicek Park (4.3 miles)
  • Central Park Playground (4.6 miles)
  • Owasso Park (5 miles)
  • Acorn Park (5.1 miles)
  • Hidden Falls Park (5.1 miles)
  • Wabun Picnic Area (5.2 miles)

Theaters

  • AMC Rosedale 14 (4.8 miles)
  • AMC Inver Grove 16 (6.5 miles)

Frequently Asked Questions

What floor plans and room types does Sunlight Services offer?
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Nearby Communities

Related Resources

  • assisted living costUnderstanding the True Cost of Assisted Living in 2025: A Comprehensive Guide

    Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.