Roseville Senior's House in St. Paul, MN

Pros

• The new worker has improved the service.
• Residents believe the new worker should be kept on.
• Maintenance is fast and efficient.
• Shaun's work has been excellent and she is highly regarded.
• The building is quiet, maintenance is reliable, and staff are friendly.
• Repairs are completed promptly after being reported.
• Maintenance goes above and beyond.
• The team keeps the property neat and clean.
• The location is great, with responsive staff, affordability, cleanliness, and pet-friendliness.

Cons

• Maintenance is picky about who gets a fix, and serious issues aren't treated as equally important.
• Ka and Shawn are accused of lying to residents and being downright nasty.
• Trellis itself seems very incompetent to some residents.
• There are disruptive residents who never should have been allowed to move in.
• There is a very mentally ill woman who needs to leave the building.
• There is a lot of unhappiness and anger among residents toward management.
• The reviewer warns others not to move there because identity was stolen by the building manager after moving out.
• Not enough care is being taken in bringing new residents.

Review

Roseville Senior's House in St. Paul is best suited for independent seniors who want generous, private apartments, a quiet, well-maintained building, and maintenance that responds quickly to issues. The community rewards residents who value practical stability over flashy programming: ample living space, a calm atmosphere, and predictable costs. When leadership is steady, the environment feels orderly, repairs are reliable, and concerns are heard and acted on promptly. This is a solid fit for those who can tolerate the realities of communal living in exchange for affordable rents, tidy common areas, and attentive upkeep.

Those who should consider alternatives are the residents who prize a robust social calendar and frequent, well-organized activities. If structured programming, frequent gatherings, and a high level of resident engagement are non-negotiables, other options will likely suit better. Similarly, if consistent, predictable leadership is essential, potential movers should be aware of historic turnover and mixed messages from management. And for anyone with heightened concerns about security or past managerial missteps, including reports of identity-related issues, a more tightly governed environment may be preferable.

The strongest pros center on maintenance responsiveness and the overall upkeep. Reports consistently highlight fast response times - repairs often completed within the same day or within minutes of a call, with technicians who listen and complete tasks thoroughly. The management team, particularly in recent years, is praised for being courteous, patient, and attentive to emergencies, with specific staff members noted as dependable signals of reliability. The apartments themselves are sizable, the back yard is well-kept, and the property is generally clean and quiet. Pet acceptance adds another practical advantage for many seniors who want companionship at home.

The principal cons reveal a more unsettled side of the community. Several residents describe ongoing management turnover and inconsistent messaging, with accusations of conflicting information and interpersonal friction between staff and residents. Maintenance quality can be uneven, including instances where not all issues are treated with equal seriousness or resolved promptly, and even discussions of inappropriate conduct by some staff. There are reports of snow removal lapses and sidewalks in need of attention, which matters greatly for residents reliant on walkers or power-assisted devices. Interpersonal drama and gossip among residents, plus concerns about disruptive neighbors, complicate day-to-day living despite the otherwise solid physical plant.

Despite these headwinds, the positives can offset many of the negatives if approached with clear expectations. The combination of large, comfortable floor plans, private patios, and a generally tidy campus gives families a solid foundation to evaluate daily life here. The presence of a capable maintenance team that responds quickly when called, along with a management team that has shown recent improvements, creates a practical safety net for urgent issues. The affordable price point and pet-friendly policy further tilt the balance toward suitability for independent seniors who don't require full assisted living and who value predictable, straightforward operations over sophisticated programming.

Bottom-line guidance: Roseville Senior's House is a practical, cost-conscious choice for independent seniors who want space, a quiet environment, and dependable maintenance. It works best when management is stable, residents keep expectations reasonable, and there is room for some interpersonal friction without letting it derail daily life. Families should visit with questions about current staffing, maintenance logs, and snow-removal procedures; ask for a tour that includes time with several residents to gauge whether the social climate fits. If robust social programming, flawless consistency in management, and airtight safety controls are priorities, consider alternatives with a longer track record of stability. For those who prioritize space, responsiveness, and affordability, Roseville Senior's House warrants serious consideration, provided a clear plan is in place to monitor and manage the occasional governance and community-spirited challenges.

Pharmacies

• Walgreens (0.1 miles)
• Walgreens (2.4 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (4 miles)

Parks

• Como Park (1 miles)
• Central Park Playground (1.8 miles)
• Owasso Park (2.6 miles)
• Acorn Park (2.9 miles)
• Flicek Park (4.4 miles)
• Franklin Terrace Off-Leash Dog Park (4.5 miles)
• Longfellow Park (5.1 miles)

Restaurants

• Bole' Ethiopian Cuisine (1.1 miles)
• Giggles' Campfire Grill - Minnesota State Fair (1.3 miles)
• McCarron's Pub and Grill (2 miles)
• McDonald's (2.3 miles)
• Olive Garden (2.3 miles)
• Taco Bell (2.6 miles)
• BlackStack Brewing (2.6 miles)

Transportation

• Minnesota State Fair Transit Hub (1.7 miles)
• Union Depot (4.2 miles)

Theaters

• AMC Rosedale 14 (1.9 miles)

Cafes

• Groundswell (2.4 miles)
• Roundtable Cof (3.2 miles)
• Starbucks (3.6 miles)
• Starbucks (4.5 miles)
• Starbucks (4.8 miles)

Places of Worship

• St Jerome Elementary School (2.9 miles)
• St George Greek Orthodox Church (3.5 miles)
• Cathedral of St Paul (3.6 miles)
• Shepherd of the Hills Lutheran Church (4.8 miles)
• WW Studio (5.1 miles)
• North Heights Lutheran Church (6 miles)

Physicians

• Dermatology Consultants P.A. (3.1 miles)
• HealthPartners Health Center for Women Clinic St Paul (3.4 miles)
• Retina Center (4.7 miles)
• Parkway Family Physicians (5.1 miles)
• HealthPartners Clinic (5.1 miles)
• West Side Community Health Services (5.4 miles)
• Cardiovascular Systems (5.8 miles)

Hospitals

• Regions Hospital Burn Center (3.5 miles)
• St Joseph's Hospital-St Paul (3.7 miles)
• United Hospital Joint Relacement Center (3.9 miles)
• University of Minnesota Medical Center - East Bank Campus (4.5 miles)
• Hennepin County Medical Center (5.9 miles)
• St John's Hospital-Maplewood (6 miles)
• Csc Gi Lab (6 miles)