2800 Cleveland Avenue North, Roseville, MN 55113
For more information about senior living options: (844) 490-3973
Krystal is knowledgeable and consistently professional. Hailey provides excellent teaching and is easy to work with, often following up to answer questions. Emma C. is phenomenal - professional, consistent, reliable, caring, and efficient. Dayne Nelson is an awesome educator who explains how to use equipment clearly, with kindness and energy. Shelly is friendly, thorough, knowledgeable, and reliable, with helpful follow-up resources. Matt is professional and friendly, explaining everything well and following up the next day. PHS staff are kind, respectful, empathetic, and deliver outstanding customer service. Hailey Niemeyer delivers outstanding service and makes families feel comfortable, with thoughtful follow-up. The overall experience is described as outstanding, with care for families and prompt, thorough support.
They stated that items were upcharged by nearly 10x the retail price, making it cheaper to buy online or out-of-pocket than through PHS. They described the pricing as price gouging and suggested it resembled insurance fraud, calling the practice immoral. They noted that feeding bags online or from Walmart was far cheaper than purchasing through PHS via insurance. They indicated that, due to these pricing issues, they would never order from PHS again.The collection of feedback paints a consistent portrait of a company that patients and families rely on for compassionate, knowledgeable, and hands-on support. Across years of service, reviewers repeatedly describe PHS as kind, respectful, and truly empathetic, with outstanding service that starts at the moment of contact and continues through ongoing care. Several families emphasize that the team's help felt life-changing - one reviewer even says they "saved my child's life." The tone throughout is one of deep appreciation for professionals who prioritize the well-being of both patients and their families, especially during challenging medical transitions at home.
A standout theme is the strength and professionalism of individual team members and how they integrate with each family's daily life. Krystal, a respiratory therapist, is highlighted as knowledgeable and consistently professional, and she is valued as part of the family's care team. Hailey is mentioned repeatedly as an exceptional educator and caregiver: she delivered home-visit teaching for oxygen therapy within about 24 hours of the request, she answered questions thoroughly, and she built a sense of comfort and trust with families - often taking time to ensure every concern was addressed. One reviewer even praised Hailey as "1000% + excellent," underscoring the depth of appreciation for her patience, clarity, and follow-up, including calls to check in after discharge and to suggest additional supplies tailored to evolving needs in rural settings.
Beyond Hailey, the reviews spotlight Dayne Nelson as an outstanding educator who made complex equipment and procedures approachable. Dayne's calm, energetic, and patient teaching style helped families feel confident about using devices such as food pumps and oxygen therapy. He is recalled for going through the setup step by step, answering questions, and offering reassurance. In the same vein, Emma C. is celebrated for her versatility and problem-solving - she not only helped with ordering supplies but also resolved delivery hiccups and assisted in obtaining doctors' orders that had slipped through the cracks. Her proactive approach earned her high praise and even a recommendation to recognize her with a bonus or raise.
Other staff members garnering appreciation include Shelly, who is described as efficient, kind, knowledgeable, and thorough, with strong follow-up and support. She stood out for explaining equipment clearly, helping families navigate resources, and maintaining exceptional customer service. Matt is remembered for professionalism and a thoughtful follow-up, ensuring questions were answered and that families felt secure about their next steps. The reviews also mention a young team member named (Kalee/D) who took ample time to walk a family through the process, showing patience and dedication. Collectively, these testimonials highlight a culture of individualized attention where the staff's teaching, reassurance, and hands-on guidance are central to successful home care.
While the overwhelming majority of feedback is glowing, there is a candid, balanced note about costs and the billing experience. One reviewer raised concerns about upcharges and pricing, offering concrete comparisons between what is billed to insurance and typical online or retail prices for the same bags, formula, and other supplies. The reader describes a situation where insurance billing appeared almost ten times higher than comparable items online, followed by a patient's responsibility for a substantial out-of-pocket portion. This led to a decision not to reorder from PHS, illustrating a tension that can exist between excellent patient support and the financial dynamics of medical supply billing. The reviewer acknowledges that upcharges may reflect staff costs, shipping, and benefits, but characterizes the pricing as excessive and even accusing, in their view, of price gouging or insurance fraud. They note being torn between stars but ultimately settled on three due to the staff's kindness and professionalism, coupled with concerns about the financial side of the relationship.
Despite this pricing concern, several reviews emphasize how the service framework itself - home visits, rapid scheduling of teaching, and ongoing support - continues to make a meaningful difference. Families appreciate the seamless coordination when transitioning from hospital discharge to home care, and the ability to meet with PHS personnel at the hospital, such as at Children's, before continuing care at home. The 24-hour support line, the readiness to revisit teaching, and the willingness to adapt recommendations based on a family's specific situation - such as rural living or a child with special needs - are consistently praised as strengths that set PHS apart.
In sum, the narrative across these reviews is one of exceptional, patient-centered care. The majority of families describe PHS as a trusted partner whose staff are not only knowledgeable but genuinely invested in helping their children thrive at home. The strongest praise centers on the educators and therapists who guide families through complex medical equipment and daily management with empathy, patience, and thorough instruction. The clearest call to action for improvement centers on price transparency and insurer-related charges, suggesting a path toward maintaining the brilliant bedside manner and educational excellence while aligning pricing practices with what families experience and expect. Taken together, the feedback paints a portrait of a company that many families would readily recommend to others seeking compassionate, expert home medical support.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pediatric Home Service in Roseville, MN is a fully furnished assisted living community designed to provide exceptional care and comfort for children. Our facility offers a range of amenities to make their stay enjoyable, including cable or satellite TV, Wi-Fi/high-speed internet, and a dining room where residents can enjoy delicious meals.
We understand the importance of maintaining a homely atmosphere for our young residents. That's why we offer move-in coordination services to ensure a smooth transition into their new home. Our outdoor spaces provide opportunities for children to play and explore in a safe environment, while our garden offers a peaceful retreat for relaxation.
At Pediatric Home Service, we prioritize the well-being of our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met. For children with diabetes or special dietary restrictions, our team is capable of providing specialized meal preparation and service.
Our community values mental wellness, which is why we have developed a mental wellness program aimed at promoting emotional health among our residents. We believe that engaging in resident-run activities and scheduled daily activities helps children stay active and develop social connections.
Pediatric Home Service is conveniently located in Roseville, offering easy access to nearby amenities. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity to our community. We also arrange transportation for medical appointments to ensure that all healthcare needs are met promptly.
Choose Pediatric Home Service in Roseville, MN for exceptional assisted living care tailored specifically for children.
Pediatric Home Service is located at 2800 Cleveland Avenue North, Roseville, MN 55113 in Ramsey County, Minnesota
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
