Maplewood Care Center - Maplewood

Pros

• Many reviewers noted that the staff at Maplewood Care Center are welcoming and good communicators with families, making efforts to understand and get to know the residents.
• The facility is described as being safe, well-staffed, and having a happy atmosphere.
• Some positive experiences highlighted the cleanliness of the center and its decent upkeep.
• Certain activities were mentioned as enjoyable for residents, such as bingo and holiday events featuring local school choirs.
• Several reviews commend specific staff members for their kindness and advocacy for residents' needs, particularly one caregiver named Jamie who made a significant positive impact.
• Overall, some individuals felt that despite mixed experiences, there are better amenities compared to other options in the area, making it a reasonable choice when budget is a concern.

Cons

• The staff at Maplewood Care Center is often short-staffed, leading to long wait times for assistance and inadequate care.
• Many residents' rooms are reportedly dirty and not cleaned regularly unless family members request it.
• The facility's building is described as old, ugly, and depressing, lacking bright colors or updates.
• There are complaints about poor communication among staff regarding residents' needs and medications.
• Some reviews mention that the nursing staff appeared disinterested in resident concerns, leading to serious health issues being overlooked.
• The overall experience at Maplewood Care Center left many families feeling frustrated and worried about their loved ones' well-being due to inadequate attention and care.
• Residents have reported being left in soiled conditions for extended periods, resulting in discomfort and health issues.
• Multiple reviewers express a lack of faith in the administration's commitment to providing quality care over financial considerations.

Summary

Maplewood Care Center in Maplewood, Minnesota, presents a mixed bag of experiences as reported by family members and friends of residents. On one hand, there are glowing testimonials praising the staff's attentiveness and the welcoming atmosphere they create. Those who have had positive interactions highlight the kindness and professionalism displayed by nursing aides, physical therapy staff, and even cleaning personnel. Reviewers noted that the facility is adequately staffed and described it as safe and open with a happy ambiance. Some families found that their loved ones received good transitional care here after hospital stays.

However, this positive feedback stands in stark contrast to numerous harsh criticisms that depict a very different reality. Several reviewers lamented severe understaffing issues that directly impacted the quality of care provided at Maplewood Care Center. Reports emerged about residents waiting an unacceptable amount of time for assistance after pressing call buttons—sometimes up to half an hour or more—and staff members being overwhelmed by their responsibilities. One account detailed a resident who was left unattended due to delays in receiving help when experiencing an urgent medical issue, ultimately leading to hospitalization for pneumonia.

The physical condition of the facility also drew negative remarks from several reviewers who characterized it as old, dirty, and poorly maintained. While some praised its spacious common areas and well-kept grounds adorned with trees and walking paths, many expressed distress at the lack of cleanliness within individual rooms. Complaints regarding filthy sheets and unkempt living spaces were widespread, creating a picture of neglect rather than comfort for residents during what can often be a vulnerable phase of life.

Communication between staff and families was another point of contention. While some family members appreciated efforts made to keep them informed about their loved one's needs and progress, others felt dismissed or unheard. Instances were reported where basic requests for medication adjustments or personal hygiene were ignored over extended periods despite repeated appeals for assistance. The inconsistency in communication practices led some families to feel they needed to constantly advocate for their loved ones' needs—an exhausting pursuit when navigating caregiving challenges.

Further complicating matters was an apparent prioritization of financial considerations over patient care according to some reviewers. Families expressed frustration regarding administrators’ emphasis on monetization instead of addressing fundamental caregiving shortcomings or facilitating timely placements into safer environments when necessary. This focus on profit rather than compassionate service fostered feelings of distrust among those seeking reliable care for their relatives.

In conclusion, while there are commendable aspects about Maplewood Care Center—including instances where staff members went above and beyond—several glaring issues must be addressed urgently to prevent detrimental impacts on resident wellbeing. Many family members voiced strong objections against placing loved ones in facilities like Maplewood due to what they perceived as systemic deficiencies ranging from inadequate staffing levels to unsatisfactory cleanliness standards and poor communication practices among caregivers. The duality in these reviews paints a complex picture; while there are genuinely caring employees dedicated to providing comfort amidst trying circumstances, significant improvements are desperately needed if this institution intends to uphold its commitment toward delivering quality elderly care.

Transportation Arrangement, Meal Delivery, Grocery Delivery, Prescription Delivery, and more, with or without a smartphone, 24/7 from GoGoGrandparent Learn more.

Restaurants

• McDonald's (0.2 miles)
• Chili's Grill & Bar (1.2 miles)
• McDonald's (1.3 miles)
• White Castle (1.5 miles)
• Golden Corral (1.5 miles)
• The Dog House Bar and Grill (1.6 miles)
• Osaka Sushi and Hibachi (1.7 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.8 miles)
• Target Pharmacy (3.8 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.2 miles)

Physicians

• Healthpartners Clinics (0.4 miles)
• HealthPartners Clinic (1.1 miles)
• Jacobs Carol RN (1.4 miles)
• Page Graydon T MD (1.4 miles)
• Retina Center (1.7 miles)
• Northern Lights Pediatric & Adolescent Medicine (3.2 miles)
• David Thao, MD (4.5 miles)

Parks

• Casey Lake Park (0.8 miles)
• Rotary Park (1 miles)
• Hazelwood Park (1 miles)
• Harvest Park (1.1 miles)
• Legacy Pines Park (1.6 miles)
• Playcrest Park (1.6 miles)
• Flicek Park (1.9 miles)

Hospitals

• St John's Hospital-Maplewood (1.4 miles)
• Regions Hospital Burn Center (5.3 miles)
• St Joseph's Hospital-St Paul (5.8 miles)
• United Hospital Joint Relacement Center (6.4 miles)
• Woodwinds Health Campus-Woodbury (6.5 miles)

Theaters

• Oakdale Cinema Oakdale, Mn (2.7 miles)
• Alamo Drafthouse Woodbury (6.3 miles)

Places of Worship

• St Jerome Elementary School (3.3 miles)
• Transfiguration Catholic Church (3.4 miles)
• St Mary of the Lake Church (5.1 miles)
• Cathedral of St Paul (6.2 miles)
• Shepherd of the Hills Lutheran Church (6.4 miles)

Cafes

• Starbucks (5 miles)

Transportation

• Union Depot (5.4 miles)