Legacy Commons at Signal Hills in West St Paul, MN

Pros

• The apartment is beautiful.
• The property is clean, secure, and in a nice area.
• The staff are professional, friendly, and responsive.
• The community is friendly, kind, and respectful.
• The units include modern conveniences like a dishwasher and a washer/dryer.
• The building offers amenities such as a theater, gym, and underground parking.
• The property is quiet, well-maintained, and feels safe.

Cons

• Frequent package thefts occur, and management does nothing to stop them.
• Groceries and packages are stolen regularly, with the office not onsite to assist.
• Office staff do not return calls and questions go unanswered.
• Utilities and rents are high, with unclear or frequent increases.
• The elevator and common areas smell like dog urine and are never cleaned.
• Management is unprofessional, dishonest, and unhelpful.
• The no-smoking policy is not enforced, affecting residents with asthma.
• There is a lack of community and few activities for seniors.
• Security in the elderly building feels inadequate and tenants don't feel safe.
• Promotions (like two months free) are not honored and rates are misrepresented.

Review

Legacy Commons at Signal Hills in West St. Paul is best suited for independent seniors who want a clean, quiet, amenity-rich apartment option that feels more like a small, self-contained community than a generic rental building. The units read as modern and well finished, with in-unit laundry, dishwashers, and layouts that often include balconies and abundant natural light. Underground parking adds tangible value in Minnesota winters, and shared spaces such as a theater, gym, and crafts room offer practical conveniences for everyday life. The property's age-55-plus orientation helps cultivate a calmer, like-minded atmosphere, which appeals to residents seeking predictable surroundings and a straightforward, maintenance-light lifestyle.

Yet this community calls for careful consideration by anyone who hinges a decision on security, dependable service, and transparent costs. Repeated concerns about package theft and deliveries left unattended illuminate a vulnerability in day-to-day operations, and several residents report that on-site office communication is inconsistent at best. The billing picture is also unclear to some, with accounts of third-party monitoring fees and unexpected charges that complicate the monthly budget. For families or individuals who want a more active, tightly managed social scene or who require watertight assurances around no-smoking and no-dogs enforcement, the property may fall short of expectations.

On balance, the strongest pros - quality apartments, a tranquil setting, and responsive maintenance in specific situations - do offset some friction, but not all. The finishes and appliances create real daily-life value, and the underground garage, adjacent conveniences, and overall neatness contribute to a comfortable, low-stress routine. When staff members are approachable and helpful, the experience feels genuinely supportive, and the development's proximity to shops and services reduces friction in everyday errands. These positives provide a solid foundation, allowing residents to enjoy quiet mornings, efficient chores, and a sense of security in well-kept common areas.

The most persistent drawbacks cluster around security and administration. Package theft is a recurring theme, with several tenants reporting regular loss of groceries and deliveries and noting that on-site staff often direct them to report issues to police rather than resolve them in-house. Utilities and billing are also a frequent pain point, particularly when third-party monitoring charges appear alongside rent, creating surprises for budgeting. Environmental concerns - such as odors from dog urine in elevators and inconsistent enforcement of no-smoking policies - underscore maintenance gaps and variable resident experiences. A subset of reviews paints management as unfocused or difficult to reach, with frequent staff turnover contributing to a sense of instability.

Prospective residents should verify several specifics before committing. Confirm eligibility for the 55+ designation and obtain a clear, written breakdown of all charges, including any third-party monitoring fees or utility surcharges. Inquire about package handling procedures and whether an on-site concierge or secure drop-off exists, and request current response-time metrics for maintenance and common-area upkeep. Explore the social fabric by asking about organized activities and how residents actually engage with one another, rather than assuming a default sense of community. If a lease promotion was promised, obtain a written reconciliation; and anticipate potential future rent adjustments by querying historical trends and expected increases.

Ultimately, Legacy Commons at Signal Hills delivers a solid, comfortable home for seniors who prize a well-maintained, quiet setting with convenient amenities and a respectful staff in favorable moments. For those who demand consistently proactive management, airtight security, and fully transparent, predictable budgeting - along with a robust, engaging, resident-driven social calendar - alternative communities may prove more reliable. The decision hinges on weighing the value of in-unit conveniences and peaceful living against the realities of on-site administration and the security framework. With thorough due diligence and clear expectations set upfront, the right resident can find a genuinely fitting home here, but caution is warranted for those with serious concerns about safety, billing clarity, and community vitality.

Located in West St Paul, Minnesota, this area offers a variety of amenities within close proximity, making it an ideal location for senior living. With multiple pharmacies, restaurants offering diverse dining options, and several healthcare facilities including clinics and hospitals nearby, residents can easily access the services they need. The neighborhood also provides opportunities for recreation with parks and theaters within a short drive. Additionally, transportation options such as the Union Depot and Minneapolis–Saint Paul International Airport ensure convenient travel arrangements. Overall, this part of West St Paul boasts a range of conveniences essential for seniors looking for a comfortable and accessible community to call home.

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (1.6 miles)
• Walgreens (1.8 miles)
• Prime Therapeutics (2.8 miles)
• Walgreens (3.4 miles)
• Walgreens (3.7 miles)
• Walgreens (4.3 miles)

Restaurants

• White Castle (1.5 miles)
• Pool and Yacht Club (1.6 miles)
• Burger Time (2 miles)
• Boulevard Bar & Grille (2.1 miles)
• Cossetta's Italian Market & Pizzeria (3.5 miles)
• Citizen Supper Club (3.6 miles)
• McDonald's (3.8 miles)

Physicians

• Entira Family Clinics-West St Paul (1.6 miles)
• Twin Cities Orthopedics Eagan - Viking Lakes (2.5 miles)
• West Side Community Health Services (2.9 miles)
• Dakota Medical Solutions (3 miles)
• Parkway Family Physicians (3.4 miles)
• Soundpoint Audiology (3.9 miles)
• Entira Family Clinics - Inver Grove Heights (4.1 miles)

Theaters

• AMC Inver Grove 16 (3 miles)

Hospitals

• United Hospital Joint Relacement Center (3.4 miles)
• St Joseph's Hospital-St Paul (3.9 miles)
• Regions Hospital Burn Center (4.4 miles)
• VA Medical Center (4.8 miles)
• Woodwinds Health Campus-Woodbury (6.8 miles)

Places of Worship

• WW Studio (3.4 miles)
• Cathedral of St Paul (3.7 miles)
• St George Greek Orthodox Church (3.8 miles)

Parks

• Roosevelt Field (3.5 miles)
• Hidden Falls Park (4 miles)
• Burr Oaks Park (4 miles)
• Minnehaha Falls Dog Park (4.5 miles)
• Heritage Village Park (4.9 miles)
• Central Park (4.9 miles)
• Wabun Picnic Area (5 miles)

Cafes

• Starbucks (3.7 miles)
• Panera Bread (4.6 miles)
• Starbucks (5 miles)
• Groundswell (5.1 miles)
• Dunn Brothers Coffee (6.4 miles)
• Roundtable Cof (6.6 miles)
• Starbucks (6.9 miles)

Transportation

• Union Depot (3.9 miles)
• Concourse A (4.5 miles)
• Concourse C (4.8 miles)
• Delta Sky Club (4.8 miles)
• Minneapolis–Saint Paul International Airport (MSP) (4.9 miles)
• Concourse D (5 miles)
• Terminal 1-Lindbergh (5.1 miles)