1645 Marthaler Lane, West St Paul, MN 55118
For more information about senior living options: (844) 490-3973
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The rides themselves are super and friendly. Erica remained calm, professional, and very caring during the entire ordeal. Erica is a true asset to Darts. The service is an excellent source for caregiving support and older adult resources. The staff are very good people.
Hours of operation information is unavailable and the company is inconsistent in answering or returning calls. Communication started but nothing happened, leaving a mangled dent and a driver's-side door that won't open from the outside. The lack of taking responsibility by the company was disappointing. The reviewer claimed the company hires plow workers who damage vehicles and won't take action. The reviewer reported damage to their vehicle from plowing and felt there was no accountability. The company should do better since it serves elderly and disadvantaged customers.This community is best suited for seniors who need regular, door-to-door transportation to medical appointments, therapy sessions, and everyday errands, combined with access to caregiving support and older-adult resources. It serves families that want a practical extension of care - someone reliable to get a parent to PT on time, to pick up groceries, and to help navigate local aging-services options - without taking on full caregiving duties themselves. The model works best for active, mobile seniors who can tolerate a degree of schedule flexibility and for households that value a resource-rich network alongside transport. Those who require rigid, strictly predictable scheduling or who demand flawless accountability may find this a poor fit.
The strongest upside shows up in the human elements on the road. Rides are consistently described as friendly and dependable, with drivers who combine competence with genuine warmth. A standout example highlights Erica, a driver who remained calm, professional, and caring through a stressful vehicle breakdown, keeping the passenger safe and reassured. Beyond individual anecdotes, the program is framed as an excellent source for caregiving support and older-adult resources, with staff generally described as very good people who contribute real, practical value to families navigating appointments, home care, and accessibility needs. In short, the transportation team often feels like a trusted ally in a complex care plan.
Nevertheless, several meaningful drawbacks temper the overall value. Hours of operation and dispatch schedules are not transparently posted, and response times to calls or inquiries can be inconsistent. That gap matters deeply when transportation intersects with medical commitments and daily routines. Reliability concerns surface again in a reported ride incident where a DARTS vehicle failed during transport, underscoring that not every trip can be counted on to go smoothly. Even more vexing for some families are documented issues around property damage caused by an external plow contractor and the subsequent handling. One reviewer described a lack of proof-based accountability and slow progress toward resolution, raising legitimate worries about how such incidents are managed and whether families can expect swift, firm answers when problems arise.
These strengths and weaknesses form a realistic balance. The compassionate drivers, the care-oriented posture, and the embedded caregiving resources offset many scheduling frictions for households that can tolerate occasional hiccups. For families juggling multiple care needs, the ability to access guidance and connect with elder-care resources through the same provider can substantially ease the overall burden, making this option more than just a ride service. The rating - 4.3 out of 14 reviews, with a plurality of five-star experiences - reflects meaningful trust built in many cases, even as a subset of experiences highlights gaps in reliability and accountability.
Where to steer if considering alternatives is prudent. For families that prize strict predictability, transparent hours, and a clear, timely process for handling property damage, exploring other transportation options or senior-services programs may be wise. Those outside West St. Paul or households with rigid dispatch expectations should benchmark this option against services that offer explicit service-level commitments and straightforward incident resolution. The decision hinges on whether the value of caregiving integration and compassionate transport outweighs the potential for scheduling ambiguity and slower resolution of issues.
Practical next steps translate into concrete checks. Confirm exact hours of operation and the typical response window for inquiries; request a written policy on incident handling and property damage, including timelines and the designated point of contact; ask for a single program coordinator to streamline communications and ensure accountability; verify service coverage for the home address and inquire about vehicle maintenance and driver training. If these elements align, DARTS delivers a compelling mix of accessibility, caregiving support, and a trusted driver network. If not, families should pursue alternatives that deliver firmer reliability, clearer accountability, and a more predictable schedule.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The darts assisted living community, located in West St Paul, MN, offers a range of amenities and care services to provide a comfortable and supportive environment for its residents.
The community provides fully furnished apartments with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette. Residents can enjoy the outdoor spaces including a garden and have access to housekeeping services for their convenience.
A team of caregivers is available around the clock to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure residents receive the necessary medical attention. Medication management is offered to ensure medication schedules are followed properly.
Residents at darts can benefit from a mental wellness program that focuses on their emotional well-being. Additionally, special dietary restrictions are accommodated in the dining services, which include meal preparation and service. Transportation arrangements for medical appointments are provided for added convenience.
The community fosters an active lifestyle with resident-run activities and scheduled daily activities designed to promote engagement and socialization among residents. Nearby amenities include cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals providing easy access to additional services and recreational opportunities.
Overall, darts assisted living community in West St Paul provides an inclusive environment where residents can maintain their independence while receiving personalized care in a comfortable setting.
Darts is located at 1645 Marthaler Lane, West St Paul, MN 55118 in Ramsey County, Minnesota
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