13628 Pilot Knob Road, Apple Valley, MN 55124
For more information about senior living options: (844) 490-3973
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The care for loved ones is wonderful. The house is nice during tours.
Donna lies about the pay. The facility is poorly staffed. Communication is poor. Donna is not a good person to work for. The houses aren't maintained well and are dirty. The reviewer would not recommend this place. A worker served a client two plain pieces of bread for lunch with no meat or fruit. The owner curses at people and shows no respect.The collection of remarks about this care provider runs strongly negative, painting a picture of a service that struggles on multiple fronts. Several reviewers express deep concern about how residents are treated, the level of care provided, and the overall operation of the business. The most persistent threads are worries about honesty in pay, staffing reliability, and the cleanliness and upkeep of the houses. Taken together, the feedback suggests a pattern of management and practice that many readers would find troubling.
A core complaint centers on pay and staffing. Reviewers accuse a person named Donna of lying about pay, which immediately undermines trust in the organization. Beyond pay issues, there is a broader sense of poor staffing and weak communication. One reviewer emphasizes that the houses are not well staffed, and that communication within the organization is problematic. The impression given is that employees are not given clear guidance or sufficient support, which in turn impacts the quality of care provided to residents.
The conditions inside the homes are another major point of critique. Reviewers describe the houses as poorly maintained and dirty, with cleanliness not being a priority. This resonates with a broader concern about the overall environment in which loved ones would live, suggesting that basic sanitation and upkeep may be neglected. The combination of insufficient staffing and dirty living spaces raises questions about the daily routines, supervision, and safety of residents.
There is also a troubling account about the quality of care and meals. One reviewer explicitly states that some staff do not know how to cook, which translates into inadequate meals for residents. A particularly jarring anecdote describes a lunch of two plain pieces of bread with no meat or fruit for a client, highlighting what is portrayed as neglect or mismanagement in daily routines. Such specifics reinforce the impression that resident welfare may not be prioritized.
Hiring practices and job security are cited as further concerns. Reviewers claim the company hires anyone to cover shifts in order to keep the business running, suggesting a lack of careful screening and training. The mention of a 30-day notice being used as a tool to avoid complaints or to manage staff turnover adds a layer of perceived instability and unpredictability for employees, which in turn can affect the consistency and reliability of care.
The dynamics between the office leadership and the on-site houses appear to be another source of distress. One reviewer contends that Donna runs the office but does not understand what happens in the houses, implying a disconnect between administrative decisions and bedside care. The contrast between a polished tour inside the house and a visibly neglected exterior - with weeds growing in gutters - conveys a mixed message about transparency and authenticity. The same reviewer recounts that the owner reacts with shouting and cursing rather than calm, respectful communication, which underscores a perceived lack of professionalism and respect.
Overall, the sentiment is that this is not a place to trust with the care of a loved one. The language used is unequivocally negative: the reviewer calls the operation a joke and urges readers to seek alternative options. The core warnings - about pay misrepresentation, poor staffing, dirty facilities, subpar meals, unstable hiring practices, and an abrasive management style - collectively portray a service that many would want to avoid for the sake of a loved one's health, safety, and dignity.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Community Assisted Living III in Apple Valley, MN is a welcoming and comfortable assisted living community designed to provide seniors with a high level of care and support. Our community offers a variety of amenities and services to ensure that our residents feel right at home.
Residents can enjoy delicious meals in our spacious dining room, where they can socialize with fellow residents while enjoying their favorite dishes. Each apartment in our community is fully furnished, providing residents with all the comforts of home. Our beautiful garden offers outdoor space for residents to relax and enjoy the fresh air.
Our dedicated housekeeping staff ensures that the common areas and residents' apartments are clean and well-maintained. We also offer move-in coordination services to make transitioning into our community as smooth as possible. Residents have access to telephone service and Wi-Fi/high-speed internet to stay connected with loved ones.
At Community Assisted Living III, we prioritize the well-being of our residents by providing comprehensive care services. Our trained staff assists with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that each resident receives proper medical attention. For those with diabetes, we offer specialized diets to manage their condition effectively.
Meal preparation and service are provided by our skilled culinary team, who can cater to special dietary restrictions. Medication management is also available to ensure that residents take their medications on time and as prescribed.
We understand the importance of transportation for seniors, especially when it comes to medical appointments. That's why we offer transportation arrangements for medical visits as well as doctors' appointments.
In addition to excellent care services, Community Assisted Living III offers a variety of activities for residents to enjoy. Scheduled daily activities keep residents engaged and entertained, promoting physical fitness, mental stimulation, and social interaction.
Our community is conveniently located near several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents to easily access these essential services and enjoy the surrounding neighborhood.
At Community Assisted Living III, we strive to provide a warm and supportive environment where seniors can thrive. Our comprehensive care services, convenient amenities, and nearby attractions make us an excellent choice for seniors seeking assisted living in Apple Valley, MN.
Community Assisted Living III is located at 13628 Pilot Knob Road, Apple Valley, MN 55124 in Dakota County, Minnesota
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