2685 Patton Road, Roseville, MN 55113
For more information about senior living options: (844) 490-3973
Briovarx Infusion Services offers competitive pricing for its infusion services, with monthly costs notably lower than both Ramsey County and the broader state of Minnesota. In a semi-private room, Briovarx charges $3,000 per month, which is significantly less than the county's rate of $3,915 and the state's average of $4,051. For those opting for a private room, Briovarx's fee is $4,000 per month - again more affordable compared to Ramsey County's $5,162 and Minnesota's average of $5,090. These cost advantages highlight Briovarx's commitment to providing quality care while ensuring financial accessibility for patients in need of infusion therapy.
| Floor plans | Briovarx Infusion Services | Ramsey County | Minnesota |
|---|---|---|---|
| Semi-Private | $3,000 | $3,915 | $4,051 |
| Private | $4,000 | $5,162 | $5,090 |
The patient had trusted Optum Infusion for more than two years. The staff had promised to fix the delivery issues. The patient was proactive in communicating the required weekly supply kits and bottles. The patient sought help from their doctor to find a more reliable pharmacy. The patient values reliable, uninterrupted access to life-sustaining infusions.
The reviewer is furious about repeated delivery errors causing infusion delays. The reviewer feels the pharmacy has lost the ability to deliver infusions properly. The reviewer reports being belittled and yelled at by a pharmacist who blamed them. The reviewer considers the staff incompetent at basic fulfillment tasks and lacking accountability. The reviewer believes the pharmacy is failing despite a large monthly payout. The reviewer feels disrespected and unheard as a patient. The reviewer states that delays put them at life-threatening risk due to immunodeficiency. The reviewer notes infections (Epstein-Barr Virus, Covid, flu) caused by delays.For more than two years, this patient relied on Optum Infusion to deliver subcutaneous immunoglobulin (SCIG) infusions on a strict monthly schedule. The routine was straightforward: four bottles of SCIG each month, accompanied by four complete supply kits, so that a weekly infusion could be carried out without interruption. The expectation was clear, and the system had worked - until recently, when what should have been a dependable, life-sustaining service began to collapse into a pattern of consistently missing items, miscounts, and disorganized communication. For someone with a primary immunodeficiency, the monthly delivery is not a convenience; it is a lifeline. When that lifeline begins to fray, the consequences are not merely inconvenient - they are dangerous.
The trouble began in July, when the shipment arrived with four bottles of SCIG but no supply kits. The patient immediately called to report the shortfall and requested that four supply kits be included in the next delivery. The response was an attempt to "fix" the problem, but the outcome was far from reliable: the next shipment arrived with only three and a half supply kits. The discrepancy was not just a formatting error or a minor miscount; it meant there were gaps in the weekly infusion capability, forcing the patient to skip or improvise infusions that should have been straightforward and routine. The cost of the mistake extended beyond the paperwork - the patient's health and treatment continuity were affected.
August delivered the same destabilizing pattern. Once again, the shipment included four bottles of SCIG but no supply kits. With the patient's health on the line, the need to infuse weekly remained nonnegotiable, and the absence of necessary supplies meant actual interruption to life-sustaining treatment. The patient called again, insisting on a correct and complete allocation: five supply kits in total to cover July's one missing kit plus four for August. Two days later, the response was to send three kits. The arithmetic apparently did not translate into a reliable fulfillment process, and the patient found it hard to believe that a system with such clear logistical needs could fail so thoroughly. If the first issue was a glitch, the second was an ongoing failure to learn from the fault and correct course.
Frustration escalated into direct, patient-to-pharmacist dialogue, where the patient attempted to break down the requirements in a calm, methodical way. There are four weeks in a typical month and four infusions per month; therefore, four supply kits should accompany four bottles of SCIG in every monthly delivery. Rather than receiving the reassurance that the problem would be resolved, the patient encountered resistance in the form of belittling feedback. The pharmacist accused the patient of being condescending for outlining a simple, repeated process and reportedly stated that the infusion representatives could not figure out the kit composition on their own and needed the patient to spell out every detail. The exchange culminated with the pharmacist agreeing to send the three missing kits and abruptly ending the call. The impression left was not only of a mismanaged shipment but of a lack of respect and empathy at a moment when the patient was pleading for reliable care.
The escalation did not stop at the pharmacy counter. Distressed and determined to restore continuity of care, the patient wrote to their doctor requesting that another pharmacy be found. The financial dimension of the problem was hard to ignore: the patient notes that Optum Infusion is paid roughly $40,000 a month for this service - about $480,000 a year. Yet this significant investment was yielding repeated failures, with the patient having to intervene month after month to correct basic inventory and delivery issues. The stakes were extraordinarily high for someone who is immunocompromised. Since the ongoing delays began, the patient reports acquiring serious infections - Epstein-Barr Virus, Covid, and multiple influenza bouts - all of which carry far greater risk for someone with a compromised immune system. The patient emphasizes that these gaps in service are not merely inconvenient; they translate into real, dangerous health risks.
The patient's account also catalogues broader accusations about the quality and reliability of the service: "incompetence bordering on theft," with mentions of medications being over-sent or forgotten and a persistent failure to follow through with customer service standards. The repeated disruptions, the perception of being talked down to, and the sense of being dismissed as a problem to be managed rather than a person in urgent need collectively paint a picture of a system that is failing at the most fundamental level. The open 24-hour claim on the pharmacy's communications stands in stark contrast to the lived experience of waiting for essential supplies, losing infusion windows, and risking serious health consequences.
In the end, this experience is less about a single shipment or a momentary miscalculation than about a breakdown in a healthcare delivery chain that patients rely on for stability and safety. The patient's narrative speaks to a pattern: missed inventory, inconsistent fulfillment, and a customer service dynamic that undermines trust in a critical care provider. Beyond the immediate disruption to monthly infusions, there is a broader message about how essential, high-cost healthcare services should function: with reliability, accountability, and respect for the patients who depend on them every week. The caller's decision to seek alternatives reflects a legitimate demand for continuity of care and for a system that treats chronic treatment as the priority it is, not as an elective or optional service to be shuffled, miscounted, or neglected.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Briovarx Infusion Services in Roseville, MN is a fully furnished assisted living community that offers a comfortable and convenient living environment for seniors. Residents can enjoy amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and access to outdoor spaces like gardens. Housekeeping services are provided to ensure the cleanliness and tidiness of the living spaces.
For those who prefer to dine in the community, there is a dining room where meals are prepared and served, with options available for special dietary restrictions. The kitchenette also allows residents to prepare their own meals if desired.
The care services provided at Briovarx Infusion Services include 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is available to ensure residents are taking their medications correctly. There is coordination with health care providers for any additional medical needs that may arise.
To promote mental wellness, a mental wellness program is offered to the residents. This includes resident-run activities as well as scheduled daily activities for everyone to participate in. Transportation arrangements can be made for medical appointments if needed.
In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity to the community. This provides residents with easy access to various services and entertainment options.
Overall, Briovarx Infusion Services in Roseville, MN provides a supportive and comfortable environment for seniors who require assistance with daily activities while still maintaining their independence.
This part of Roseville, Minnesota, offers a convenient and accessible location for senior living. With multiple pharmacies such as Walgreens, CVS Pharmacy, and Target Pharmacy within a short distance, access to medications and healthcare is easily available. There are also various cafes and restaurants nearby for socializing and enjoying meals. Additionally, the area features several parks for outdoor recreation and relaxation. For medical needs, there are several clinics and hospitals in close proximity, including Fairview Clinics and University of Minnesota Medical Center. Places of worship like North Heights Lutheran Church and Westminster Presbyterian Church provide spiritual support for residents. Overall, this neighborhood provides a well-rounded environment with amenities that cater to the needs of seniors.
Briovarx Infusion Services offers competitive pricing for its infusion services, with monthly costs notably lower than both Ramsey County and the broader state of Minnesota. In a semi-private room, Briovarx charges $3,000 per month, which is significantly less than the county's rate of $3,915 and the state's average of $4,051. For those opting for a private room, Briovarx's fee is $4,000 per month - again more affordable compared to Ramsey County's $5,162 and Minnesota's average of $5,090. These cost advantages highlight Briovarx's commitment to providing quality care while ensuring financial accessibility for patients in need of infusion therapy.
Briovarx Infusion Services is located at 2685 Patton Road, Roseville, MN 55113 in Ramsey County, Minnesota
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