The Rosemount Senior Living at Steeple Center

Pros

• The staff at The Rosemount Senior Living are described as amazing, working as a team and showing a genuine passion for ensuring a positive experience for residents.
• Visitors feel welcomed and appreciated during tours, highlighting the clean and homely atmosphere of the facility.
• Residents have access to a wide variety of activities, including crafting, cooking demonstrations, and social gatherings in a large community room.
• The facility is noted for its affordability compared to other options, making it an attractive choice for families.
• Transitioning from Assisted Living to Care Suites is handled with care and attentiveness, tailored to meet individual needs.
• The environment is praised for its beautiful design that feels personal and homelike rather than institutional.
• Family members express gratitude for the love and care their loved ones receive at The Rosemount.

Cons

• The facility failed to assess the physical therapy needs of a resident, resulting in her becoming 100% wheelchair-bound after surgery.
• Numerous injuries were reported during a resident's stay, including stitches incurred from a broken toilet paper dispenser that remained unfixed for months.
• Management, including the facility directors, dismissed concerns brought to their attention by family members.
• There is a lack of communication within the facility, leading to feelings of frustration and neglect among residents' families.
• A family member experienced being banned from the premises after expressing concerns about the care provided to their loved one.
• Although there were some competent interns, they did not stay long, indicating issues with staff retention and quality of care.

Review

The Rosemount Senior Living at Steeple Center has garnered mixed reviews, highlighting a spectrum of experiences from different families and individuals regarding the services and care provided in this facility. The majority of positive feedback centers on the welcoming atmosphere, cleanliness, and community-oriented activities available to residents. One reviewer detailed their recent tour experience with their mother, praising the friendly staff who greeted them warmly upon arrival. Although they could not view an empty unit due to high occupancy levels, the overall ambiance and array of activities left a favorable impression. Activities at The Rosemount benefit from its connection to an adjacent senior center, allowing residents access not only to on-site programs but also those happening within the community at large.

The reviewers also noted several appealing amenities that contribute to a homier feel compared to other facilities. For instance, there is a large community room utilized for various events such as movies and church services. This space can be reserved for family gatherings, offering residents and their families flexibility in celebrating special occasions together. Additionally, there are dedicated areas like crafting rooms and casual hangout spaces including a pub. Culinary offerings appear inviting as well; during one visit, an engaging cooking demonstration was taking place while visitors enjoyed coffee and cookies in the cafe nearby.

Beyond physical amenities, the quality of staff has been a recurring theme in positive reviews. A sibling visiting weekly observed that staff members exemplified teamwork and commitment to resident satisfaction. Their dedicated approach left family members feeling grateful for the love and care their relatives received. Another review highlighted how attentive personnel were during transitions between care options—facilitating an easier adjustment for those needing more intensive support without compromising comfort or dignity.

On the flip side of these glowing testimonials lies a strikingly negative account that sharply contrasts with others' experiences at The Rosemount. A family member reported harrowing experiences involving their grandmother's rehabilitation following surgery, detailing severe lapses in communication and care that led to significant deterioration in her condition. They criticized the lack of proper assessment for physical therapy needs, noting that instead of recovery—the goal post-surgery—the individual became completely wheelchair-bound due to inadequate support during her stay.

Unfortunately, further incidents amplified concerns about safety within the facility; documentation of injuries sustained by the grandmother—including cuts from faulty equipment—suggests negligence on behalf of management when addressing repair needs effectively or promptly. The reviewer emphatically shared feelings of frustration after multiple attempts to communicate issues went unanswered or dismissed by facility leadership, painting a picture of indifference towards resident welfare that ultimately escalated into conflict when they felt compelled to voice serious concerns.

In closing this comprehensive summary of opinions about The Rosemount Senior Living at Steeple Center—it becomes evident that potential residents’ families should carefully weigh both sides before arriving at a decision regarding placement in this facility. While many express gratitude for positive interactions with compassionate staff alongside engaging community resources available through careful planning—a shadow remains over how grievances voiced went unaddressed by management during critical scenarios impacting care quality significantly for others involved. If exploring options in senior living accommodations continues weighing heavily on your mind—it’s vital to assess firsthand all factors influencing others’ lived experiences before making such impactful choices concerning loved ones' futures.

Restaurants

• Celts Irish Pub and Grill (0.2 miles)
• Culver's (0.4 miles)
• McDonald's (0.7 miles)
• Jersey Mike's (0.7 miles)
• Taco John's (0.8 miles)
• Wendy's (0.9 miles)
• Culver's (4 miles)

Cafes

• Starbucks (0.6 miles)
• Caribou Coffee (1.1 miles)
• Panera Bread (4.3 miles)
• Dunn Brothers Coffee (4.3 miles)
• Starbucks (4.5 miles)
• Starbucks (5.2 miles)
• Panera Bread (6.6 miles)

Physicians

• Rosemount Family Physicians (0.9 miles)
• Dr Anthony Battaglia (2.6 miles)
• Nystrom & Associates (4.2 miles)
• Sstar-Sports Specific Training & Rehab (5.4 miles)
• Mngi Digestive Health - Eagan Endoscopy Center & Clinic (6.3 miles)
• Southdale Pediatrics (7 miles)
• Fairview Ridges Specialty Care Center (7.2 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (2.4 miles)
• Allina Health Minneapolis Heart Institute – Apple Valley (4 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.4 miles)
• Walgreens (4.5 miles)
• CVS Pharmacy (5.2 miles)

Parks

• Bloomfield Park (1.7 miles)
• Lebanon Hills Regional Park (3.4 miles)
• Foxborough Park (5.3 miles)
• Keller Park (6 miles)
• Lac Lavon Park (6.3 miles)
• Pine Knoll Park (6.3 miles)
• Burr Oaks Park (6.5 miles)

Places of Worship

• Woodcrest Church (3.6 miles)
• Watt Munisotaram (8.5 miles)

Hospitals

• Apple Valley Medical Clinic (4 miles)
• Fairview Ridges Hospital (7.1 miles)

Theaters

• Jj’s Theatre & Draft House (4.1 miles)
• Emagine Eagan (5.3 miles)