Madonna Towers Of Rochester

Pros

• Residents at Benedictine Madonna Towers appear to be happy, with staff frequently greeting them by name.
• The facility features a beautiful chapel, exercise rooms, and a lovely garden that enhances the residents' experience.
• The library area is well-received, offering a rotating selection of books for residents to enjoy.
• The staff at Madonna Towers is described as friendly and professional, with some standout individuals like LPN Bobbi who are dedicated to their residents.
• Families appreciate the option to rent meeting spaces for gatherings, making it easier for relatives from out of town to connect.
• Many find the food options good, with choices available beyond the daily menu if residents don't like what is served.
• Activities such as exercise classes and live entertainment contribute positively to the community environment at Madonna Towers.
• Visitors note that the facility is well-organized, clean, and offers a peaceful atmosphere surrounded by greenery.

Cons

• The nursing care at Benedictine Madonna Towers is simply awful, with staff often unavailable and frequent medication errors.
• Residents have experienced a lack of communication and support from the care team, including last-minute discharge notifications without proper arrangements.
• The facility has been criticized for peeling paint on the ceiling and an overall uncomfortable atmosphere.
• There are concerns about the control of heating in residents' rooms, leading to uncomfortable living conditions.
• Scheduled activities are frequently canceled without notification, likely due to short staffing issues.
• Some staff members do not adhere to mask guidelines, contributing to feelings of anxiety about cleanliness and safety.
• The availability of outdoor spaces is limited due to the surrounding neighborhood's issues with safety.
• Staff shortages result in difficulty finding help when needed, negatively impacting residents' care experiences.
• A resident suffered multiple falls after being denied the use of a walker, raising serious concerns about safety protocols within the facility.

Review

Benedictine Madonna Towers, located in Rochester, Minnesota, evokes a wide range of opinions from residents and their families. On the one hand, many people appreciate the facility?s bright and inviting atmosphere. During tours, prospective residents have noted the friendliness of both staff and current residents; interactions often include personal greetings that foster a sense of community. The facility boasts various amenities such as exercise rooms, a lovely chapel?an appealing feature for those who value spiritual engagement?and well-maintained gardens. Residents have access to a small library with books replenished by the Rochester Public Library, providing an engaging space for those who enjoy reading.

However, this positive impression is marred by reports regarding the quality of nursing care. Multiple reviewers express frustration over staff unavailability and inadequate training in using medical equipment. Concerns about medication errors are particularly alarming; families believe that these issues could jeopardize the health and safety of their loved ones. Some accounts describe distressing situations where families feel unheard by care team members despite numerous attempts to reach out for assistance regarding discharge planning or other essential services like meals on wheels or personal care aides.

The physical environment elicits mixed feelings as well. While some praise certain living spaces such as one-bedroom apartments equipped with basic kitchen amenities, others point out maintenance issues like peeling paint and insufficient climate control. Reports mention that rooms can become excessively warm without any means to regulate temperature effectively?a significant inconvenience for visitors with health concerns like migraines. Additionally, while there are two elevators servicing eleven floors in the building?one criticized as being occasionally out of service?families worry about accessibility during emergencies.

Resident experiences also vary significantly when it comes to dining options; several reviews indicate that while food is generally deemed satisfactory, instances arise where meals are served cold or not at all due to staffing shortages affecting scheduled activities. This inconsistency may degrade resident satisfaction further since having reliable meal service is foundational to their everyday lives.

Several families report positive experiences overall, noting good socialization opportunities through various activities offered at Madonna Towers, including exercise classes and entertainment events featuring live music or nail care services. The welcoming environment helps many residents engage positively in life within the facility even amid some operational challenges indicated by family members? criticisms regarding scheduling inconsistencies.

Despite its challenges?issues concerning staffing levels leading to diminished support availability?the general sentiment seems mixed: while some find comfort in what Madonna Towers offers in terms of social activities and facilities, others experience immense frustration stemming from inadequate healthcare provisions and inconsistent management practices. As potential residents weigh these contrasting perspectives against their expectations for eldercare environments, it becomes evident that Benedictine Madonna Towers displays both appealing attributes alongside substantial areas needing improvement if it hopes to provide quality service consistently across all aspects of life for its residents.

Restaurants

• Arby's (0.2 miles)
• Applebee's (0.3 miles)
• Taco Bell (0.4 miles)
• Pho Tai (0.4 miles)
• Leeann Chin (0.4 miles)
• Broadway Bar & Pizza (0.4 miles)
• Erbert & Gerbert's (0.5 miles)

Cafes

• Panera Bread (0.3 miles)
• Caribou Coffee (0.3 miles)
• St James Coffee (0.4 miles)
• Caribou Coffee (2.4 miles)
• Starbucks (2.4 miles)
• Caribou Coffee (2.5 miles)
• Caribou Coffee (3 miles)

Pharmacies

• Target Pharmacy (0.5 miles)
• CVS Pharmacy (0.5 miles)
• Walmart Pharmacy (1.4 miles)
• Hy-Vee Pharmacy (1.6 miles)
• Pharmaceutical Specialties (1.8 miles)
• Mc Be Co. (1.9 miles)
• Hunt Silver Lake Drug (2.5 miles)

Physicians

• Rochester Family Eye Clinic (0.8 miles)
• Huber Eyecare (1.6 miles)
• Clear Wave Hearing Instruments (2.1 miles)
• Rochester Metro (2.2 miles)
• Reliable Medical Supply (2.3 miles)
• Psimos Oral Surgery (2.6 miles)
• Hanger Clinic: Prosthetics & Orthotics (2.9 miles)

Parks

• Essex Park (1.2 miles)
• Silver Lake Park (3 miles)
• Mayo Park (3.5 miles)
• Quarry Hill Park (3.6 miles)
• Field of Fun (3.7 miles)
• Quarry Hill Nature Center (4 miles)

Places of Worship

• St Luke's Episcopal Church (1.3 miles)
• Hosanna Lutheran Church (1.4 miles)
• Christ Community Church (2 miles)
• Gloria Dei Lutheran Church (2.2 miles)
• People Of Hope (3.3 miles)
• Bethel Lutheran Church (3.9 miles)

Theaters

• CineMagic Hollywood Luxury Stadium 12 (2 miles)
• CMX Cinemas Chateau 14 (2.2 miles)

Hospitals

• Olmsted Medical Center (2.1 miles)
• Southeastern Minnesota Emergency Medical Service (2.4 miles)
• Olmsted Medical Center (2.5 miles)
• Saint Marys Hospital (3.1 miles)
• Francis Building - Saint Marys Hospital (3.1 miles)
• Domitilla Building - Saint Marys Hospital (3.1 miles)
• Joseph Building - Saint Marys Hospital (3.1 miles)

Transportation

• U-Haul Moving & Storage (2.5 miles)