Potter Ridge in Red Wing, MN
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1971 Neal Street, Red Wing, MN 55066
For more information about senior living options: (844) 490-3973
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The staff is very professional. They provide good food and offer lots of entertainment to keep residents busy. There is a large variety of activities for everyone to participate in. The staff is friendly and makes residents feel like family. The facility is described as fantastic with outstanding staff. The grand entry with hardwoods, a fireplace, and a piano creates a welcoming setting. The staff arranges many community events and keeps residents comfortable. They have gone out of their way to protect residents, especially during the covid-19 pandemic.
They lied about talking to the grandmother and about her wishes for who could be there with the reviewer and the service dog. They refused to explain how they knew the reviewer's relation to the grandmother. They were allegedly trying to deny the service dog in violation of the ADA. They discriminated against the disabled person and manipulated families. They allegedly stalked other service dog users on social media to learn family connections and then lied to their relatives. They are described as playing with people's lives and not recommended.Potter Ridge in Red Wing, Minnesota is best suited for seniors who want an active, social, home?like assisted living experience where the staff cultivate close relationships with residents and families. The community shines for those who value a warm, welcoming environment, reliable daily programming, and a setting that feels like a true neighborhood rather than a sterile facility. Reviewers consistently point to a family atmosphere, attentive caregivers, and a campus that supports varied interests - from lively activities to relaxed visits with loved ones in a hospitable common space. The physical setting - grand entry with hardwood flooring, a fireplace, and a piano - along with opportunities to glimpse local wildlife from the dining area, reinforces a sense of belonging and stability.
Those with non?negotiable service?animal policies or strict ADA expectations should conduct extra due diligence here, as one extended complaint raises serious questions about communication and compliance. A reviewer alleges the facility lied about a service dog visit and blocked a relative, implying ADA violations and targeting of disabled individuals. While this is a single account among many positive experiences, the claim should trigger careful policy verification for families relying on assistance animals. Additionally, cost is cited as a factor by reviewers, and culinary quality is noted as not perfectly satisfying by at least one resident's family.
On the plus side, Potter Ridge earns high marks for staff professionalism and dependable care. Families describe caregivers who treat residents with warmth and respect, and they note that staff members go out of their way to accommodate individual needs and keep families informed. The care extended to the reviewer's grandmother is highlighted repeatedly, with praise for the attentiveness of the team and the sense of community that makes visits feel like family. The facility offers a robust calendar of activities and social events, which helps residents stay engaged and connected, and several reviewers mention that residents can enjoy a peaceful, comfortable home while still accessing needed support. The ability to bring a beloved pet visitor also appears to contribute to a humane, home?like experience for many residents.
However, several drawbacks appear in the mix. The cost to live there is noted as high, which can be a barrier for some families. Some reviewers also regret that meals could be improved, hinting at a gap between expectations and kitchen service. A practical limitation cited by one reviewer is the desire for consistent climate control, specifically central air, which suggests ongoing building or maintenance considerations. Management dynamics have shifted over time, and although one transition is described as positive, any turnover can influence consistency in policies or routines. Together, these cons do not erase the strong positives, but they do require careful weighing against personal financial plans and dining expectations.
Yet the strongest offset to these concerns is the overall culture at Potter Ridge: a sense of family, dependable staffing, and an environment designed to keep residents socially connected and emotionally secure. Families repeatedly comment that staff remember names, welcome visitors warmly, and respond promptly to needs. The impressive common areas, hospitality?forward dining, and engaging programming create tangible value beyond a monthly rate, especially for seniors who prioritize companionship and purpose. For families with service?animal needs, the trust built through staff reliability and transparent policy conversations will be decisive. In short, the pros - careful, compassionate caregiving; strong community; and an inviting atmosphere - tend to outweigh the mentioned drawbacks when fit is good.
Bottom line: Potter Ridge is a strong choice for seniors who want a vibrant, people?centered assisted living with a genuine sense of home. It is particularly well?suited for families prioritizing relational care and an active social calendar. Those who require strict ADA assurances without the potential for policy disputes, or who need top?tier meal quality and climate control at a lower cost, should compare alternatives and insist on written policies and trial visits. When fit is right, the Potter Ridge experience delivers peace of mind, continuity, and a community that feels like family.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Potter Ridge in Red Wing, MN is a welcoming assisted living community that offers a variety of amenities and care services to ensure the comfort and well-being of its residents.
Residents can enjoy the convenience of on-site beauty salon services, as well as access to cable or satellite TV for entertainment. Devotional services are also available off-site for those seeking spiritual support.
With a spacious dining room, residents can enjoy delicious meals provided by the community's skilled staff. The community is fully furnished to provide a comfortable and home-like atmosphere.
Indoor common areas are available for socializing and relaxation, while outdoor spaces offer opportunities for enjoying fresh air and nature. Residents can stay connected with loved ones through telephone and Wi-Fi/high-speed internet access.
The dedicated staff at Potter Ridge provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with healthcare providers to ensure comprehensive care for all residents. Special dietary needs, including diabetes diets, are accommodated.
Residents have the option to participate in a mental wellness program, engaging in activities that promote their emotional well-being. Scheduled daily activities are offered, along with community-sponsored and resident-run events that encourage social interaction and engagement.
Potter Ridge is conveniently located near nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. Transportation arrangements are available for medical appointments.
Overall, Potter Ridge provides a supportive environment where residents can feel at home while receiving personalized care and enjoying an active lifestyle within a vibrant community setting.
This part of Red Wing, Minnesota offers a convenient and diverse range of amenities for seniors looking to settle down in a peaceful environment. With various transportation options nearby such as Lawrence Nationalease and Red Wing Taxi, getting around town is easy. The area also boasts an array of restaurants like Perkins Restaurant and Bakery, pharmacies including Mayo Clinic Health System - Pharmacy & Home Medical, as well as parks like Bay Point Park and Central Park Band Shell for leisurely walks or picnics. Additionally, there are healthcare facilities like Olmsted Medical Center and places of worship such as United Lutheran Church-Elca for spiritual support. Overall, this neighborhood provides a comfortable and accessible setting for seniors to enjoy their golden years.
Potter Ridge is located at 1971 Neal Street, Red Wing, MN 55066 in Goodhue County, Minnesota
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