Shiloh Assisted Living

5384 Country Care Lane, Pequot Lakes, MN 56472

For more information about senior living options: (844) 490-3973

2.3 from 6 reviews
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Assisted Living

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    Overall Review of Shiloh Assisted Living

    Pros

    • pro They enjoyed every minute of working with the residents.
    • pro The residents were like family to the staff.
    • pro The staff did a great job looking after the reviewer's uncle and making him comfortable.
    • pro The facility offers beautiful surroundings and great care.
    • pro The reviewer now works at a wonderful place where people treat each other with respect.

    Cons

    • pro The work environment was toxic due to narcissistic leadership and a lack of supervision on the floor.
    • pro Harassment by an employee goes unaddressed and is not properly documented when reported to management.
    • pro Employees are told not to contact corporate, implying management will take no action.
    • pro Staff are told to "be the better person" and ignore harassment, shielding the harasser from accountability.
    • pro Bullying from top management is common.
    • pro In a meeting, the Director yelled at a staff member for making eye contact with another manager.
    • pro A manager shared her personal issues, but the staff member was not allowed to discuss their own concerns, creating an unbalanced, stifling dynamic.
    • pro Management avoids addressing the harasser to dodge supervision.
    • pro The campus is described as allowing employees to buy and sell drugs, a trashy business.
    • pro When confronted about drug dealing, management acted as if they did not know about it.

    Review

    In a setting meant to care for residents, the experience described is a jarring mix of warmth and tension. On the one hand, the author recalls moments when the residents felt like family, and the care they received from the people on the floor could be genuinely meaningful. On the other hand, a toxic work environment pervaded the place, overshadowing that warmth with a pervasive sense of dysfunction. The core of the problem, as laid out, is a leadership style that centers on the Director's self-importance and a stark lack of supervision on the floor. This combination created daily friction and a culture where harassment could go unchecked, leaving staff to navigate a maze of fear, hesitation, and uneven accountability.

    The critique extends beyond personality clashes to a systemic expectation that employees should simply endure harassment rather than report it. The reviewer describes a management culture that discouraged calling corporate and downplayed the seriousness of harassment. There was an implicit incentive to "be the better person" and stay silent, not because it solved anything, but because speaking up would require the management to address the issue. The pressure to ignore harassment, rather than confront it, contributed to a quiet atmosphere of fear and a sense that supervisory responsibility was optional rather than foundational.

    One particularly memorable incident illustrates the tense dynamics on the floor. In a meeting, the Director yelled at the author for making eye contact with another manager, asking, in effect, why the other person in the room mattered as a supervisor. That moment underscored a broader pattern: the professional hierarchy was being policed in ways that discouraged open dialogue and mutual support. The other manager, who spoke about personal challenges and cried at times, was allowed to vent and be heard, yet the author was denied a similar space to discuss concerns about a harasser. The unequal treatment and the absence of a reciprocal, respectful exchange on difficult topics left many staff members feeling isolated and constrained.

    The reviewer notes that the examples of this troubling climate are too lengthy to detail fully, but the overall impression is clear: a workplace where respect and professional conduct on the upper levels were not reliably demonstrated, and where the day-to-day reality on the floor could only be described as challenging. The warning for anyone seeking a truly professional environment is stark - if you value mutual respect and a system that holds leadership accountable, this place may not consistently deliver those essentials. Yet the narrative is not one-dimensional; it hints at the possibility of better experiences within the same facility, depending on whose experience you happen to encounter.

    Amid the darker notes, another alarming claim emerges: management allegedly allows employees to buy and sell drugs on the campus. When confronted about this, the responsible party acted as if she did not know what was happening. Described as "trashyt," the situation paints a picture of a facility where illegal activity on the grounds could go unaddressed or be handled with denial rather than accountability. This detail, if accurate, adds a troubling layer to the critique of leadership and governance, suggesting gaps in oversight that could affect everyone who works there or receives care.

    In an update added to the review, the author seeks to bring balance by acknowledging a contrasting reality. The staff, in their care for a family member's uncle, did a great job looking after him over the last six weeks. The author expresses sincere gratitude for the effort and compassion shown during that period, indicating that, even within the same facility, dedicated caregivers can make a meaningful difference. This amendment reads as a recognition that positives exist alongside the negatives, and that the staff's commitment to patient comfort can still shine through despite broader organizational challenges.

    The closing notes also affirm a positive aspect of the environment: the physical surroundings are described as beautiful, and the overall care is praised. The pleasant setting and the genuine care experienced by the uncle reflect a degree of quality and attentiveness that can be found in many parts of the operation. It's a reminder that a care facility is not defined solely by its leadership style or its most contentious incidents; it also houses capable, compassionate workers who strive to do right by those under their care, and who can deliver meaningful comfort even when other aspects of the experience fall short.

    Taken together, the account presents a complex portrait. There is undeniable warmth in the relationships with residents and in the care that some staff provide, which stands out against a backdrop of leadership problems, a culture of silence around harassment, and troubling allegations about drug conduct on campus. The message to readers is nuanced: there are worthy, caring people doing good work within the facility, and there are serious concerns about how the organization is run from the top. For anyone considering employment or placement there, it's a reminder to look beyond the surface - to weigh the quality of daily resident care and staff interactions as much as the leadership style and governance. The reviewer closes with gratitude for the dedicated staff members who made a difference, even while inviting readers to remain mindful of the broader challenges that can color the overall experience.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Brainerd-Crow Wing County Regional (14 miles away) Brainerd-Crow Wing County Regional (14 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Shiloh Assisted Living in Pequot Lakes, MN is a vibrant and comfortable community that offers a range of amenities and care services to ensure the well-being and happiness of its residents. The fully furnished apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet, telephone, and a kitchenette for convenience. Housekeeping services help maintain a clean and tidy living space.

    Residents can enjoy the beautiful outdoor space and gardens, as well as the dining room where delicious meals are prepared and served. The community also accommodates special dietary restrictions to cater to individual needs. Move-in coordination is provided to make the transition into Shiloh Assisted Living as smooth as possible.

    The dedicated staff at Shiloh Assisted Living provides 24-hour supervision, assistance with activities of daily living such as bathing and dressing, and assistance with transfers to ensure the safety and comfort of every resident. Medication management ensures that medications are taken correctly, while coordination with healthcare providers guarantees comprehensive care.

    The community promotes mental wellness through their engaging mental wellness program and scheduled daily activities. Residents can also participate in resident-run activities that foster a sense of belonging and social interaction. Transportation arrangement for medical purposes is available, ensuring that residents can easily access healthcare services. Additionally, transportation to doctors appointments can be arranged for added convenience.

    Located in Pequot Lakes, MN, Shiloh Assisted Living benefits from its proximity to various amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This allows residents easy access to entertainment options and essential services within their community.

    Overall, Shiloh Assisted Living offers a comfortable living environment with a range of amenities and care services designed to meet the unique needs of each resident while fostering an active and fulfilling lifestyle.

    Nearby Places of Interest

    Cafes

    • The YARD Sports Complex and Grounds Crew Coffee (0.9 miles)
    • The Hungry Loon Cafe (2.5 miles)
    • Stone House Roastery (3.5 miles)
    • Crosslake Coffee (11.1 miles)
    • Caribou Coffee (13.8 miles)
    • Wings Airport Cafe (14.1 miles)
    • Stonehouse Coffee (14.5 miles)

    Places of Worship

    • Grace United Methodist Church (1 miles)
    • Lake Country Parishes (2.4 miles)
    • Our Lady Of The Lakes Parish (2.4 miles)
    • Faith Boost (2.7 miles)
    • Eagle's Nest Baptist Church (2.7 miles)
    • Southern Baptist Convention (2.7 miles)
    • The Journey (3.4 miles)

    Pharmacies

    • Lakes Area Pharmacy (2.2 miles)
    • Lakes Area Pharmacies (2.6 miles)
    • Guidepoint Pharmacy (4.8 miles)
    • Crosslake Drug (11.3 miles)
    • Crosslake Drug (11.4 miles)
    • Lakes Area Pharmacy (11.7 miles)
    • CVS Pharmacy (14.4 miles)

    Hospitals

    • St Joseph's Medical Center (2.4 miles)
    • Community Behavioral Health (14.6 miles)

    Parks

    • Pequot Lakes Bean Hole Days (2.6 miles)
    • Nisswa Park (3.1 miles)
    • Brainerd Region Geological Marker (8.9 miles)
    • Crosslake Community Playground (9.9 miles)
    • East Gull Lake Tennis Courts (11.1 miles)
    • Kart Kountry (11.3 miles)
    • Pine River Park by the Dam (11.8 miles)

    Restaurants

    • Lucky's Tavern (2.6 miles)
    • Boardwalk Scoops (2.6 miles)
    • Billy's Bar & Grill-Breezy (3.1 miles)
    • Main Street Ale House (3.3 miles)
    • A&W Restaurant (3.4 miles)
    • Ganly's Nisswa Inn (3.4 miles)
    • J J's Pub (3.6 miles)

    Theaters

    • Sunset Cinema (4.5 miles)

    Physicians

    • Essentia Health St. Joseph's-Crosslake Clinic (10.7 miles)
    • UR Country Doc (10.8 miles)
    • Pine River Family Clinic (11.7 miles)
    • Dr. Kris Swenson, Optometrist, and Associates - Baxter (13.2 miles)
    • Center For Pain Management (13.3 miles)
    • Dermatology Professionals (13.8 miles)
    • Accucare Audiology & Hearing Solutions (14.8 miles)

    Transportation

    • Shuttle Five (10.7 miles)
    • Greyhound Bus Lines (11.5 miles)
    • Pine River Airport (11.8 miles)
    • Enterprise Rent-A-Car (14.3 miles)

    Frequently Asked Questions

    Where is Shiloh Assisted Living?

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