512 3Rd Avenue S, Moorhead, MN 56560
For more information about senior living options: (866) 208-4318
Overall Review of The Evergreens Of Moorhead
Pros
They are very happy with the care their sister is receiving.- The staff are receptive to questions, helpful, and respectful to residents.
- Many staff go above and beyond in showing caring and kindness.
- Ecumen has been wonderful and has welcomed residents back with open arms after restrictions lifted.
- The rooms are comfortable and well-appointed, with a private bathroom and a large window.
- The staff are friendly and genuinely care about the residents.
Cons
Had family staying there, the worst two months of their lives!!!
Review
The Evergreens Of Moorhead is best suited for families that prize warm, hands-on care and transparent communication. Residents in this community benefit when staff are approachable, questions are welcomed, and supervision in common areas feels steady. The setting leans toward home-like comfort, with private rooms that include baths, ample natural light, and simple touches such as birds visible from a large window. For families who want to stay connected through regular visits and clear care updates, this environment delivers a practical, reassuring rhythm rather than a sterile, impersonal one.
Those seeking flawless consistency across shifts or highly specialized memory-care programming may want alternatives. While the overall rating is solid, one review notes a prolonged low period that bears closer scrutiny. Prospective residents should compare how this community handles complex medical needs, adherence to care plans during staffing gaps, and the availability of structured routines for dementia care. If top-tier dementia programming or exceptionally rigorous oversight is essential, other options with longer track records in those areas deserve consideration.
On balance, the strongest asset is the staff’s humanity. They are described as receptive, helpful, and genuinely caring, with many going beyond basic duties to support residents. That level of attentiveness tends to translate into safer days, better communication with families, and more reliable daily care. The environment also supports peace of mind through easy family involvement and visible care in common areas. A private room with its own bathroom adds dignity and privacy, while natural light and bird-watching opportunities contribute to a calmer daily experience. These pros offset potential inconsistency by building trust through real, day-to-day interactions.
Financial and logistical considerations also matter here. The community accepts Minnesota assistance, easing long-term affordability and planning for many families. The openness to visits and straightforward access to staff for questions reduces anxiety about care quality. The Ecumen affiliation, referenced by a family member, suggests alignment with an organized framework that emphasizes accountability and resident well-being, which often translates into steadier policies and staff expectations over time.
Still, the lone negative review should not be ignored. It signals that experiences can diverge and that crises or miscommunications can surface, especially when care needs spike. Families evaluating this option should request up-to-date staffing data, ask how care plans are adjusted when tensions arise, and inquire about how leadership monitors and resolves complaints. Specific questions for dementia care, emergency procedures, and night-shift coverage will reveal whether the operation can sustain consistent quality under pressure.
In the end, The Evergreens Of Moorhead stands as a practical, resident-centered choice for families who value approachable staff, visible daily care, and easy family involvement. It is well-suited for those who want predictable routines, private accommodations, and straightforward access to care decisions, with a willingness to monitor performance over time. Those requiring highly specialized dementia programming, or seeking a pristine 5-star certainty, should compare with alternatives that demonstrate stronger, longer track records in those exact areas. A thoughtful tour, watching staff interactions, reviewing the care-planning process, and probing staff stability, will determine whether this community aligns with a loved one’s needs and a family’s expectations.
21 resident community capacity
Assisted Living
Memory Care
Cats allowed
Dogs allowed
Activities on-site
Beauty salon
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Hector International (4 miles away)
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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