Moorhead Rehabilitation & Healthcare Center
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2810 Second Avenue North, Moorhead, MN 56560
For more information about senior living options: (844) 490-3973
Moorhead Rehabilitation & Healthcare Center offers competitive pricing for its services, with monthly costs reflecting the quality of care provided. For a semi-private room, residents can expect to pay $5,170, which is significantly higher than the Clay County average of $3,044 and also exceeds the Minnesota statewide average of $4,051. In contrast, the cost for a private room at Moorhead is $5,185, positioning it slightly lower than Clay County's average of $5,443 but still above the overall state average of $5,090. These figures suggest that while Moorhead may be pricier than its local counterparts for shared accommodations, it remains competitive in the private room category within the broader Minnesota context.
| Floor plans | Moorhead Rehabilitation & Healthcare Center | Clay County | Minnesota |
|---|---|---|---|
| Semi-Private | $5,170 | $3,044 | $4,051 |
| Private | $5,185 | $5,443 | $5,090 |
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A constellation of voices paints a troubling picture of Moorhead's nursing and restorative care facilities, with stories that swing wildly between praise and condemnation. Several families describe the experience of moving a loved one into one of these facilities as a jarring, emotionally charged event, often tied to distance and communication gaps. One account recalls a relative being moved an hour and a half away without any notice, shattering a chance for a husband in town to say goodbye. In the same breath, another reviewer notes that some aspects can be decent, even mentioning "great place to live and the food good," underscoring how quickly impressions can flip based on the day, the staff on shift, or the specific unit involved.
The most consistently negative thread centers on Moorhead Restorative Care, depicted by many as the absolute worst experience in their long record of dealing with nursing facilities. The criticisms are sweeping: residents' needs were apparently ignored or actively resisted, doctors' orders were not followed, and unexpected charges appeared despite assurances that insurance would cover the costs. Families recount discharge practices that felt unsafe or premature, with insufficient handoffs to follow-up care such as physical therapy or home health services, and a troubling pattern of medications being withheld, destroyed, or mishandled on discharge. The fear extended to the administrative layer, where the facility's leadership is called out for poor communication, a lack of transparency about investigations or med errors, and a culture that seemingly discourages reporting concerns.
Medications and patient safety appear as constant, alarming themes. One reviewer describes a near-miss medication error that was not transparently investigated or shared with the family, despite clear input from residents and witnesses. Others accuse the facility of withholding or mismanaging medications at discharge - leaving residents to navigate outside pharmacies under insurance constraints and with no clear continuity of care. The sense of accountability erodes further as HIPAA violations are alleged, and staff are portrayed as belittling residents or inserting their own opinions about care decisions rather than following medical guidance. The description of staff behavior extends beyond clinical missteps to a culture where some employees allegedly use or display unprofessional conduct, including verbal abuse in sight of other residents.
Beyond medications and paperwork, multiple reviews describe a fabric of neglect in daily care: meals served cold or stored improperly, food handling errors, and food being forgotten or misdirected. Call lights reportedly go unanswered for long stretches, and CNAs may be slow to respond. Hygiene and housekeeping issues recur, with toilets not cleaned promptly, rooms left in disarray, and personal property lost or mishandled. Several accounts emphasize a lack of staffing or proper supervision - nurses seen as overwhelmed, with administrators who choose paperwork over bedside care - creating a sense that residents' needs are perpetually secondary to administrative bustle. The claustrophobic reality for families is the persistent worry that their loved ones are not being watched closely enough to prevent falls, medication errors, or neglectful lapses in basic dignity like showering or timely assistance.
Amid these vehemently negative depictions, a contrasting thread does appear: a positive, relatively unambiguous account of Moorhead Rehabilitation and Healthcare. One reviewer recounts a five-month hospital stay for a broken neck followed by five weeks at Moorhead Rehabilitation, describing it as a wonderful experience from arrival to discharge. The staff are praised as professional, dedicated, and focused on preparing the patient to go home, with standout compliments about the quality of food - "incredible" is the exact sentiment used - and a strong sense of gratitude toward the team. This account stands apart from the others, illustrating that not every patient's experience is doomed to a negative outcome and that a facility can indeed deliver compassionate, effective care under certain conditions or on certain units.
There are occasional more neutral or mixed notes amid the highs and lows. One reader states that the facility was improving, with a cheerful, forward-looking sentiment framed by a simple acknowledgment that "It's Getting Better." Others volley between frustration and cautious optimism, using strong language to urge readers to treat the facility as a high-risk option until far better performance is demonstrated consistently. Some reviewers explicitly caution others to avoid the place, urging vigilance, complaint-filing, and engagement with oversight bodies like ombudsmen or the DHS. In contrast, a few readers offer anecdotal moments of courtesy and competence - an example of praise for a staff member in activities - yet these appear to be the exception rather than the rule in the broader set of reviews.
Taken together, these narratives sketch a care environment that is deeply inconsistent. The more alarming reports accuse Moorhead Restorative Care of harmful practices and systemic dysfunction: disregard for medical orders, unsafe discharge planning, aggressive billing practices, neglectful responses to emergencies, and a culture of disrespect toward residents. The medical and administrative failures described - together with allegations of safety violations and privacy breaches - create a portrait of a facility that fails to meet basic expectations for resident welfare and transparency in many families' experiences. Yet amid the mosaic of complaints, there exist at least a couple of clearly positive experiences that suggest the possibility of quality care under the right circumstances or in specific units, with some staff members being described as competent, compassionate, and dedicated to helping residents recover and prepare for home.
For anyone evaluating these facilities, the message across the reviews is to proceed with extreme caution and to verify care quality in a concrete, on-site way. Potential families are advised to monitor communication closely, request clear discharge plans with guaranteed follow-through, and maintain a tight line of sight on medication management and privacy practices. Given the breadth of experiences reported, it seems essential to consult multiple sources, visit personally, and consider talking with ombudsmen or DHS representatives to verify current conditions and safeguards before making a decision. The thread tying the stories together is not a single, uniform verdict, but a spectrum of experiences that can swing dramatically from day to day, unit to unit, and staff member to staff member.
Moorhead Rehabilitation & Healthcare Center in Moorhead, MN is a skilled nursing facility that offers comprehensive care services for seniors. Our community strives to provide a comfortable and nurturing environment for residents, with a focus on promoting independence and overall well-being.
Our facility offers various amenities to enhance the quality of life for our residents. Each room is fully furnished and equipped with air-conditioning, cable or satellite TV, and private bathrooms. Residents can also enjoy access to our beauty salon, fitness room, gaming room, small library, and computer center. Our outdoor spaces include a garden and other recreational areas for residents to relax and socialize.
At Moorhead Rehabilitation & Healthcare Center, we understand the importance of dining experiences. We offer delicious restaurant-style meals prepared by our skilled culinary team. Special dietary restrictions are also accommodated to ensure that each resident's nutritional needs are met.
Engaging activities play a significant role in our community. We offer a range of community-sponsored activities and resident-run programs that cater to different interests. Planned day trips allow residents to explore the local area and enjoy new experiences.
With several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals nearby, our community is conveniently located close to essential amenities and services.
Each resident's well-being is prioritized at Moorhead Rehabilitation & Healthcare Center. Our dedicated staff provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, transfers, medication management, and diabetic care. A mental wellness program is also available to support residents' emotional health.
Transportation arrangements are facilitated for non-medical purposes as well as trips to doctors' appointments.
We invite you to experience the caring atmosphere of Moorhead Rehabilitation & Healthcare Center where we strive to make each day fulfilling for our residents while providing the highest level of care.
Located in Moorhead, Minnesota, this neighborhood offers a convenient and diverse selection of amenities for senior living. With a variety of restaurants within walking distance, including family-friendly options like Fryn' Pan Family Restaurant and fast-food chains like Arby's and Burger King, residents can enjoy a range of dining choices. In terms of healthcare, there are several pharmacies nearby, such as Cash Wise and CVS Pharmacy, providing easy access to medication and wellness products. For outdoor recreation, numerous parks are situated within a short drive, offering opportunities for leisurely walks or picnics. Additionally, medical facilities like Hendrix Health Clinic and Sanford Health are close by for any healthcare needs. Places of worship, including St Joseph's Catholic Church and River City Church, cater to spiritual well-being. With transportation options like Amtrak and Hector International Airport in proximity, residents have convenient travel options for visiting loved ones or exploring new destinations. Overall, this neighborhood provides a welcoming and accessible environment for seniors looking to settle in Moorhead.
Moorhead Rehabilitation & Healthcare Center offers competitive pricing for its services, with monthly costs reflecting the quality of care provided. For a semi-private room, residents can expect to pay $5,170, which is significantly higher than the Clay County average of $3,044 and also exceeds the Minnesota statewide average of $4,051. In contrast, the cost for a private room at Moorhead is $5,185, positioning it slightly lower than Clay County's average of $5,443 but still above the overall state average of $5,090. These figures suggest that while Moorhead may be pricier than its local counterparts for shared accommodations, it remains competitive in the private room category within the broader Minnesota context.
Moorhead Rehabilitation & Healthcare Center is located at 2810 Second Avenue North, Moorhead, MN 56560 in Clay County, Minnesota
Yes, Moorhead Rehabilitation & Healthcare Center allows both dogs and cats.
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