Griswold Home Care - Fargo & Grand Forks, ND

Pros

• They were very professional and caring.
• The caregivers are reliable and steady.
• Many of them become part of the family.
• Caregivers check in on the client even when it isn't their shift to see how she's doing.
• Emily promptly arranged a same-day visit and started with a wonderful caregiver.
• They had someone within a week when there was an urgent need.
• The caregivers were kind, patient, and caring.
• The staff quickly established a relationship with the patient.
• They kept all records up to date and timely.
• Griswold employees showed empathy, kindness, and friendship toward all family members.
• They coordinated with the insurance company, saving the family time and frustration.

Cons

• One reviewer describes a former caregiver who disappeared suddenly, leaving them in a bind.
• Another reviewer criticizes the fake, monotone "I'm sorry" voice used by other providers, implying Griswold's approach was more genuine.

Review

Griswold Home Care in Fargo, North Dakota has earned a widespread chorus of gratitude from families who needed in-home support for loved ones across a spectrum of needs. One family has been living with care for a 101-year-old mother in her own home since 2018, and they emphasize that coverage has never failed them. They've seen shifts always filled, day in and day out, with caregivers who are reliable, steady, and incredibly present. Over the years, many of these caregivers have become part of the family itself, offering the patient both companionship and professional assistance. The family notes the depth of patience these workers bring, a patience they themselves may not possess, and they speak of one caregiver who has even delayed retirement to continue caring for their mother to the end. It's not just the scheduled hours that stand out; caregivers routinely check in on mom even when it isn't their shift, demonstrating a level of trust and dedication that allows the family to feel comfortable leaving the home in others' hands.

Within this overarching sense of trust, individual stories shine. A nurse named Brittany and a caregiver named Jonathan are singled out for their excellence - professional, caring, and able to connect with Dad in a way that felt personal yet appropriate for care. To this family, Jonathan "was fantastic," and Dad enjoyed his company so much that he felt like he was part of the family. The Fargo team's work extends beyond routine tasks; it creates a supportive relationship where the patient's well-being and happiness are front and center.

When a health emergency suddenly required in-home care, the response from Griswold was swift and compassionate. Emily took the initial call and moved quickly to bring in support the same day. By the following week, the team had placed the perfect caregiver with the family, described as a blessing in a challenging moment. These stories highlight Griswold's ability to respond rapidly to urgent needs while still aligning the match to the patient's personality and medical requirements.

Other families recount how Griswold's service fills a vital, community-wide need. One reviewer gave a glowing endorsement, saying they would award five stars across the board to the caregivers who were sent. They described caregivers as kind, patient, and genuinely caring, and they thanked Griswold for providing a service that they consider a much-needed resource for the community. The company's approach - establishing strong relationships, staying on top of records, and maintaining open, responsive communication - serves as a backbone for these testimonials.

For many families, the experience is defined not only by kindness but by a meticulous, organized approach to care. In one detailed account, Griswold staff are praised for their empathy, kindness, and friendship toward every family member involved. They maintained 24-hour care with multiple care providers as needed, kept precise records of services rendered, and monitored medication usage with up-to-date documentation. They were responsive to special requests and demonstrated flexibility to adapt caregivers to the patient's evolving needs. The sense of relief that accompanies this level of care - knowing that someone is consistently looking after a loved one and is mindful of every detail - comes through strongly in these reviews.

Some of the most moving anecdotes come from people who were in precarious situations and found assurance in Griswold's genuine approach. One person described a difficult experience where a previously trusted caretaker disappeared, leaving them suddenly vulnerable. They described the Griswold team's voice on the phone as real and non-pitying - an honest, direct response that offered hope and a path forward. This encounter was about more than services; it was about restoring a sense of security and dignity. The caregiver teams that followed became almost like friends, helping with a broad range of tasks - from organization and light housekeeping to cooking, laundry, shopping, and even social outings like attending a birthday BBQ or taking the client to the barber. The emphasis on companionship alongside practical care stands out as a core strength.

The stories also recount a careful, deliberate progression toward the best possible living arrangement for older relatives. Several families describe moving a loved one from a residential care facility to one-on-one in-home care as a transformative choice. They note that in-home care reduces anxiety and hostility in patients with dementia, offering care on a schedule that respects the patient's routines and preferences. Caregivers who interact well with the patient - and who involve family members without creating chaos - make the family's daily life far less stressful and more centered on the loved one's comfort and dignity. In these accounts, Griswold's team is credited with restoring a sense of normalcy and peace, allowing the patient to remain in their own home and surroundings longer than might have been possible otherwise.

Across these testimonials, a common thread is clear: Griswold Home Care's Fargo team is seen not just as a service provider but as a trusted partner in caregiving. Reviewers highlight how the staff - whether Crystal, Lance, Alexis, or others - are problem-solvers who are reliable and quick to respond, even in the middle of the night or on Sundays. The caregivers are described as well-matched to patients' needs, capable of maintaining a safe, healthy living environment, and dedicated to maintaining the patient's dignity and happiness. The overall sentiment is that Griswold's approach has not only supported the patients but also given family members peace of mind, knowing their loved ones are cared for with dignity, compassion, and consistent attention. These stories collectively paint a picture of a service that many families would call "the best" and a resource they would eagerly recommend to others seeking in-home care.

This part of Moorhead, Minnesota offers convenient access to essential amenities such as pharmacies, restaurants, cafes, parks, hospitals, physicians, places of worship, and transportation options. The proximity of various pharmacies like Walgreens and US Drugs.Com ensures easy access to medication and healthcare needs. There are also a variety of dining options nearby including fast food chains like McDonald's and Taco Bell, as well as sit-down restaurants like Cork'n Cleaver. For leisure activities, residents can enjoy visits to parks such as Lindenwood Park and Woodlawn Park or grab a cup of coffee at Starbucks. With several healthcare facilities in the vicinity including Essentia Health and Sanford Medical Center Fargo, seniors can feel confident in their medical care. Additionally, there are places of worship for spiritual fulfillment and transportation options like Amtrak for easy travel. Overall, this area provides a well-rounded environment for senior living with ample resources and services readily available.

Pharmacies

• Walgreens (0.1 miles)
• US Drugs.Com (0.3 miles)
• Medical Pharmacy Moorhead Azool (0.7 miles)
• Syncor (0.7 miles)
• Sanford Pharmacy South University (1.6 miles)
• Medicine Shoppe (1.7 miles)
• Thrifty Drug (1.8 miles)

Restaurants

• Snap Dragon (0.1 miles)
• McDonald's (1.5 miles)
• Taco Bell (1.5 miles)
• Cork'n Cleaver (1.8 miles)
• Taco Bell (1.9 miles)
• Woody's Bar (1.9 miles)
• McDonald's (2 miles)

Cafes

• Starbucks (0.4 miles)
• Pepper's Sports Cafe (1.5 miles)
• Starbucks (1.9 miles)
• Moorhead Billiards (2.2 miles)
• Starbucks (2.7 miles)
• Starbucks (2.9 miles)
• Northstar Coffee (3.2 miles)

Parks

• Lindenwood Park (1 miles)
• Woodlawn Park (1.6 miles)
• Ridgewood Park (2 miles)
• Mickelson Field (3 miles)
• Roosevelt Park (3.5 miles)
• Centennial Athletic Complex & Dog Park (3.6 miles)

Hospitals

• Pcs Nitrogen (1.1 miles)
• Kindred Hospital Fargo (1.6 miles)
• Essentia Health (1.6 miles)
• Prairie St. John's (2 miles)
• Sanford Southpointe Clinic (2.5 miles)
• Wood County Hospital (2.7 miles)
• Sanford Medical Center Fargo (3 miles)

Physicians

• Sanford Health (1.2 miles)
• Thom Eye & Laser Clinic (1.6 miles)
• Hendrix Health Clinic (1.6 miles)
• Attentive Mind (1.6 miles)
• Vibra Hospital of Fargo (1.6 miles)
• Sanford Sleep Clinic (1.6 miles)
• Retina Consultants (1.6 miles)

Places of Worship

• St Joseph's Catholic Church (2 miles)
• River City Church (2.3 miles)
• Church of Jesus Christ of Latter Day Saints (2.7 miles)

Transportation

• Amtrak (2.7 miles)