3427 Central Avenue Ne, Minneapolis, MN 55418
For more information about senior living options: (844) 490-3973
This community is best suited for families operating on a tight budget who can tolerate a dated environment and uneven care, with the expectation of heavy family oversight. The recurring themes in feedback point to a facility that struggles with pest control, cleanliness, and consistent staffing, so suitability hinges on the ability to advocate vigorously for a resident's daily needs. It is not a closed-door, reliable care option; it is a setting that demands active management and a willingness to intervene frequently to maintain basic standards.
Alternatives should be strongly considered for anyone prioritizing consistently clean conditions, respectful treatment, and dependable care delivery. In Minneapolis, better-rated communities with transparent operations, up-to-date facilities, and steady staffing are more likely to deliver reliable medication administration, engaging activities, and a consistently respectful atmosphere. For residents with moderate to high care needs, or for families uncomfortable with ongoing supervision and the risk of neglect or disrespect, exploring other options is a prudent move rather than investing long-term in this setting.
Pros are evident in isolated, positive experiences: some residents and their families report staff who are helpful, engaging activities, and meals that are not universally dismissed. A social worker cited as helpful and a few staff members who connect with residents demonstrate that genuine care can surface when the operation aligns, even if inconsistently. These threads show what the community could deliver in a best-case scenario - but they are outweighed by pervasive concerns raised by multiple reviews, including pests, aging infrastructure, and reports of dismissive or rude leadership and staff.
The practical path is to verify specific, objective controls before deciding. Request pest control logs and the latest health and safety inspections, and review the facility's response plans for infestations and environmental upkeep. Inquire about staffing levels, turnover, and the med-pass process - how consistently medications are administered, by whom, and with what supervision. Tour with a critical eye: inspect cleanliness in common areas and dining rooms, observe interactions between staff and residents, and talk to several residents and families to gauge consistency and responsiveness. Demand a written care plan, clear escalation procedures, and a documented commitment to addressing ongoing environmental and care issues.
If proceeding, set concrete expectations and guardrails to protect the resident. Insist on a consistent care team rather than rotating aides, establish target response times, and require regular wellness checks documented in the chart. Push for transparent billing with a clear list of included services and any potential add-ons, and verify pest management is formalized with scheduled treatments and measurable results. Ensure ongoing staff training and a culture of respectful, resident-centered engagement, with easy access to leadership for issue resolution. These safeguards are essential to mitigate the risk that undercuts the potential positives.
Bottom line: Su Casa Home Care serves a very narrow band of families - those who can tolerate chronic operational volatility, aging facilities, and environmental concerns, while maintaining aggressive oversight. For most families, the combination of pest problems, reports of mistreatment or disrespectful attitudes, and inconsistent care quality significantly lowers this option's value. In a market where multiple communities offer cleaner environments, more reliable med passing, and consistently compassionate staff, stronger alternatives are the prudent choice. If budget constraints dictate exploring options first and robust oversight is feasible, it may function as a temporary stopgap, but it should not be the default long-term plan.
Su Casa Home Care in Minneapolis, MN is an assisted living community that provides skilled nursing facility care to its residents. The community offers a range of amenities to promote comfort and convenience for its residents, including cable or satellite TV, a dining room, fully furnished accommodations, a garden, housekeeping services, a kitchenette, move-in coordination assistance, outdoor space, telephone access, and Wi-Fi/high-speed internet.
At Su Casa Home Care, residents receive 24-hour supervision and assistance with activities of daily living such as bathing and dressing. The dedicated staff also coordinates with health care providers to ensure comprehensive care for the residents. The community offers specialized care for individuals with diabetes through specific dietary plans. Meal preparation and service are provided to ensure proper nutrition and medication management is available to assist residents with their medication needs.
Additionally, Su Casa Home Care prioritizes the mental well-being of its residents by offering a mental wellness program. Special dietary restrictions are accommodated in the dining services to meet individual needs. Transportation arrangements are made for medical appointments while transportation is also available for doctors' appointments.
Residents at Su Casa Home Care can enjoy scheduled daily activities to keep them engaged and entertained. The surrounding neighborhood provides numerous amenities like cafes, parks, pharmacies, restaurants, places of worship, theaters as well as hospitals in close proximity.
Overall, Su Casa Home Care in Minneapolis provides a comfortable and supportive environment for seniors requiring assisted living with skilled nursing facility care while offering various amenities and services to enhance their quality of life.
Su Casa Home Care is located at 3427 Central Avenue Ne, Minneapolis, MN 55418 in Hennepin County, Minnesota
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