3427 Central Avenue Ne, Minneapolis, MN 55418
For more information about senior living options: (844) 490-3973
The collection of comments paints a troubling portrait of a senior care setting where fear and frustration seem to dominate the everyday experience of residents and their families. One voice paints a vivid, alarming scene: mice and flies lingering around people's food, and a perception that residents are being treated as less than human, discarded like trash. The tone throughout suggests a facility that feels more like a source of stress than support, with lingering questions about basic safety, cleanliness, and dignity in care.
Further assessments echo the same core concerns: the building is described as outdated and inadequately maintained, with complaints about ongoing infestations and a pervasive sense that care quality is not up to standard. A recurring refrain is the warning not to bring loved ones here, paired with strong dissatisfaction - one reviewer even rates the place 0 out of 5 stars and calls it "the worst place I've ever been." The sentiment is not simply about cosmetics or minor inconveniences; it centers on a perceived neglect of essential needs and an environment that feels out of step with proper senior care.
Amid the criticism, a more nuanced and bittersweet thread emerges from a personal message of gratitude. Claudette, writing from Chicago, reveals a deeply emotional side of the story: her brother had been at the facility for several years, and his passing came after a recent long-distance Zoom call in which they connected meaningfully. Claudette says she believes he was well cared for, noting that he liked the staff, the activities, and the food. She singles out the social worker, Richard, as someone who was very helpful, and she thanks "everyone" who cared for Brian. The expressions of appreciation are heartfelt and specific, offering a counterbalance to the otherwise harsh overall critique and reminding readers that individual experiences can vary widely within the same institution.
Within the same collection, another line of critique focuses on what is perceived as a predatory financial dynamic. A reviewer emphasizes "Take All Your Insurance, + want Your Money Too," a stark accusation that money and insurance considerations are prioritized in ways that may undermine genuine caregiving. This remark shifts the conversation from issues about cleanliness or staffing to questions about financial ethics and whether residents and families are being treated fairly and transparently when securing care.
The remarks about staff interactions culminate in a blunt verdict about attitude and professionalism. A specific complaint targets a head nurse, described as having an awful attitude and being "snotty and rude." The closing sentiment is emphatic and directive: "Take your business and loved ones elsewhere!" This pointed critique highlights how a single experienced interaction can color a family's entire impression of a facility, underscoring the importance of respectful, responsive communication in caregiving environments.
Taken together, the threads form a complex mosaic of experiences. On one hand, there are moments of human connection, gratitude, and appreciation for specific individuals who made a meaningful impact on a resident's life - moments that survived even in the face of broader concerns. On the other hand, there are persistent alarms about infestations, outdated infrastructure, and a sense that basic care and respect are not consistently delivered. The snapshot also includes practical warnings about financial practices and the ethical implications of how care is funded and managed.
Ultimately, these accounts illustrate a stark contrast between individual acts of kindness and the systemic stressors that families fear most in a senior care setting. They remind readers that behind every review is a real person with a story - some of warmth and gratitude, others of frustration and fear. For families evaluating where to place a loved one, the compilation underscores the need for careful observation, candid conversations with staff, and a clear understanding of both the human touch that can make a difference and the structural issues that can undermine comfort, safety, and dignity in daily life.
Su Casa Home Care in Minneapolis, MN is an assisted living community that provides skilled nursing facility care to its residents. The community offers a range of amenities to promote comfort and convenience for its residents, including cable or satellite TV, a dining room, fully furnished accommodations, a garden, housekeeping services, a kitchenette, move-in coordination assistance, outdoor space, telephone access, and Wi-Fi/high-speed internet.
At Su Casa Home Care, residents receive 24-hour supervision and assistance with activities of daily living such as bathing and dressing. The dedicated staff also coordinates with health care providers to ensure comprehensive care for the residents. The community offers specialized care for individuals with diabetes through specific dietary plans. Meal preparation and service are provided to ensure proper nutrition and medication management is available to assist residents with their medication needs.
Additionally, Su Casa Home Care prioritizes the mental well-being of its residents by offering a mental wellness program. Special dietary restrictions are accommodated in the dining services to meet individual needs. Transportation arrangements are made for medical appointments while transportation is also available for doctors' appointments.
Residents at Su Casa Home Care can enjoy scheduled daily activities to keep them engaged and entertained. The surrounding neighborhood provides numerous amenities like cafes, parks, pharmacies, restaurants, places of worship, theaters as well as hospitals in close proximity.
Overall, Su Casa Home Care in Minneapolis provides a comfortable and supportive environment for seniors requiring assisted living with skilled nursing facility care while offering various amenities and services to enhance their quality of life.
Su Casa Home Care is located at 3427 Central Avenue Ne, Minneapolis, MN 55418 in Hennepin County, Minnesota
New Perspective Senior Living | Columbia Heights
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Friendly staff and a welcoming, engaging environment with solid studio value.
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Fridley, MN
Responsive leadership and improved care with a welcoming atmosphere.
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