7691 Central Avenue Ste 102, Fridley, MN 55432
For more information about senior living options: (844) 490-3973
The staff were incredibly kind to the grandmother and handled everything with great care. When mistakes happened, they took responsibility, apologized, and fixed the issues promptly. The office staff are friendly, and the PCAs sent by the company knew exactly how to do the job. The company provides quality care and is highly recommended for its services. A PCA has consistently been on time and ensures timecards are submitted on schedule. A long-time client praised Pride N' Living for reliable service and compassionate care.
The office staff, especially Deb, is described as extremely rude. Deb allegedly insisted the reviewer pay $17 and refused to return paperwork to protect personal information. Pride N' Living is accused of being money-hungry by making employees pay for their background checks and only reimbursing them with the first paycheck. The agency is called ridiculously incompetent and capable of nearly harming a client, taking over four hours to ready someone and costing $450 for a Broadway event. The agency is described as disorganized and incompetent, failing to provide weekly homemaking services and poor at communication. The staff is described as rude on the phone and unaware of scheduling, making it hard to get information or updates. The company is accused of stealing PCA hours and engaging in dishonest timekeeping and billing practices. Pride N' Living is said to have violated client confidentiality in a public response. The reviewer claims that 99% of PCAs are lazy and incompetent, reflecting badly on the workforce. The timesheet process is criticized for having only two copies and lacking checks and balances.The collection of experiences surrounding Pride N' Living Home Care Inc. paints a picture of a service that sparks very different reactions depending on who you ask. On one hand, a number of reviewers speak warmly of the care they received, praising staff for kindness, reliability, and a level of accountability that feels refreshing in the home care space. On the other hand, a substantial cluster of reviews highlights serious concerns: disorganization, billing and timekeeping questions, privacy breaches, rude interactions, and risks to safety. Taken together, the anecdotes create a complex mosaic rather than a single, uniform verdict.
Several reviews focus on front-line staff delivering compassionate, attentive care. One reader emphasizes how the staff treated a grandmother with exceptional care, noting that whenever mistakes occurred the company owned up, apologized, and promptly fixed the issues. Another account underscores a long-term positive relationship: a family member of a client describes four years of dependable service, with on-time arrival, timely timecards, and staff who felt like part of the family. That reviewer even mentions being worried about finding a comparable level of reliability after moving, indicating a level of trust built over years. A PCA-in-training also voices hope to be in the small percentage that goes above and beyond, signaling that, for some clients, the company does deliver the kind of dignity, respect, and hands-on support that families rely on.
Yet, many reviews pull in the opposite direction, detailing episodes of disorganization, miscommunication, and service gaps. One account describes a rude office experience where Deb's behavior during paperwork created a tense, somewhat adversarial moment, including a demand to return paperwork and a concern about sharing personal information. The reviewer also raises a broader complaint about costs tied to background checks and an expectation to pay for them up front, coupled with the impression that the company is overly focused on profit. Another post says they've been receiving services for about six months but have seen only two homemaking visits, with repeated assurances that a caregiver would be lined up who then never materializes, leaving the client waiting weeks without updates. In that same vein, a caller complains about rude phone staff who cut conversations short and seem unaware of ongoing scheduling realities, contributing to a sense that the business remains chaotic behind the scenes.
The most alarming stories center on safety and reliability, with accusations that the agency has endangered clients and squandered time or resources. One reviewer asserts they were almost killed by staff over a two-month period due to incompetence, recounting a situation where getting someone ready took more than four hours despite known plans, resulting in a costly missed Broadway show because of delays. The same reviewer urges others to stay away, warning that the company's performance could jeopardize plans and safety. Another post accuses the agency of chronic under- or over-billing, claiming time sheets were manipulated and hours stolen, with additional concerns about the legitimacy of nurse visits and the overall handling of billing to the point of accusing the agency of wasting taxpayer dollars. This thread also mentions an internal inconsistency about how many hours were actually worked and billed, casting doubt on the integrity of administrative processes.
Billing practices and confidentiality feature prominently in several reviews. A reviewer complains about two copies of weekly time sheets and a lack of balance checks, while another accuses Pride N' Living of violating client confidentiality in a public response to a grievance, arguing that the emphasis should be on resolving the issue rather than pointing fingers at the client. There are explicit calls for formal investigations or reporting to authorities, signaling a perception that privacy and oversight are not being adequately safeguarded. Even among positive testimonials, a counterpoint persists: the sense that even when care is excellent, systemic issues - like documentation, timesheet handling, and internal communication - can undermine trust and reliability.
Collectively, the impressions range from heartfelt gratitude for genuinely caring aides and dependable, family-like engagement, to stark warnings about mismanagement, safety risks, and questionable business practices. Several reviewers acknowledge the difficulty of navigating home care services and emphasize the importance of personal fit: the right PCA and the right location can produce a remarkably positive experience, while disorganization or poor communication can quickly erode confidence. For prospective clients or employees weighing Pride N' Living, the takeaway appears to be: expect a broad spectrum of outcomes, and prioritize direct references, clear written agreements, and a careful review of billing, scheduling, privacy policies, and back-office controls before making a commitment.
In the end, these accounts reflect a service that can be deeply meaningful and reliable for some families while raising serious red flags for others. The divergence suggests that internal safeguards - ranging from how staff are screened and supervised to how timekeeping is reconciled and how confidential information is safeguarded - likely play a pivotal role in whether a client's experience skews toward positive or negative. If you're considering Pride N' Living for PCA or home care services, it may be wise to ask for current client references, request a detailed explanation of billing and timekeeping practices, confirm how confidential information is protected, and verify that care plans and scheduling are aligned with your needs and your family's expectations.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (16 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pride N'Living Home Care in Fridley, MN, offers a warm and welcoming assisted living environment designed to enhance the quality of life for its residents. Nestled in a vibrant community with convenient access to local amenities, this facility provides a blend of comfort and care that promotes independence while ensuring safety and support.
The community features a range of attractive amenities including cable or satellite TV, a dining room for shared meals, fully furnished spaces, and an inviting garden where residents can relax outdoors. With housekeeping services included, residents can enjoy a clean and comfortable living space. The kitchenette allows for personal touches in meal preparation, while Wi-Fi/high-speed internet keeps everyone connected.
At Pride N'Living Home Care, care services are thoughtfully tailored to individual needs. The dedicated staff offers 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Coordination with healthcare providers ensures that medical needs are met timely and effectively. Residents benefit from specialized programs like diabetes management, medication management, and mental wellness initiatives along with assistance adhering to special dietary restrictions.
Engagement is key at Pride N'Living; the community hosts resident-run activities alongside scheduled daily events that encourage social interaction and fulfillment. Multiple dining options cater to various tastes with special dietary accommodations available.
Additionally, the location is conveniently surrounded by essential services including three nearby cafes, two parks for recreational enjoyment, seven pharmacies for easy access to medications, eight physicians for comprehensive healthcare needs, fourteen restaurants offering diverse cuisine choices, two places of worship for spiritual enrichment, one theater for entertainment options, and one hospital close by for peace of mind regarding health emergencies.
Pride N'Living Home Care emphasizes a holistic approach to assisted living that balances compassionate care with an enriching lifestyle in a supportive community setting.
Pride N'Living Home Care is located at 7691 Central Avenue Ste 102, Fridley, MN 55432 in Ramsey County, Minnesota
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