Premier Health Homes in St Anthony Village, MN

Pros

• Provident provides comprehensive training for caring for ventilated clients, including hands-on practice before working independently.
• Provident offers flexible scheduling and lets nurses pick their own clients and work at group sites.
• The nurses are described as compassionate, respectful, and highly knowledgeable by clients.
• Provident ensures superb coverage with wonderful, caring nurses and allows clients to choose the nurses they want.
• The owners and management are friendly and genuinely care about both clients and staff.
• Families and caregivers praise Provident as a blessing and give it high marks for quality care.

Cons

• They begged for the reviewer to take this post down in 2023 and are back at it.
• They didn’t call to inform that a nurse was removed from the schedule and sent permanently to a group home.
• Their godly talk is seen as a trap.
• They promised a great training policy but provided only two hours of training, leaving them feeling unsafe for themselves and the clients.
• The management team's communication is not always the best and they can be unresponsive unless they need something.
• There is a major disadvantage of having to stay after shifts due to staffing shortages.
• They do not reply to texts or calls and do not make clients a priority.

Review

Premier Health Homes is best suited for families that need intensive in-home nursing care and want maximum flexibility to tailor caregiver assignments to a loved one’s routine and medical needs. The agency appears to serve clients with complex needs, including ventilator-dependent cases, where skilled hands and rapid access to clinical guidance truly matter. For households that prize staying at home over moving into a facility, and that can manage some scheduling variability with a capable supervisory layer, this provider can deliver highly personalized care with a responsive 24/7 on-call nurse as a safety net.

Those considering alternatives should note who may not be the best fit. If predictability and a fixed, everyday routine drive the decision, traditional assisted living or a facility-based skilled unit often offers stronger guaranteed coverage, more consistent daily schedules, and built-in social programming. Families seeking seamless, guaranteed nurse coverage on every shift, with a single point of contact and fewer last-minute staffing changes, may find in-home models like Premier less reliable in practice. For clients who value a tightly managed care plan with minimal day-to-day caregiving handoffs, alternatives deserve serious consideration.

On the upside, the strongest positives center on training, accessibility, and caregiver autonomy. The reviews consistently highlight thorough training for complex tasks and the availability of a 24-hour on-call nurse to consult with clinical questions once caregivers are on site. There is also noted value in letting families pick their own clients and shape the schedule, which can translate into better compatibility between caregiver personalities and patient needs. Owners and management are described as personable and supportive in principle, and the ability to customize who shows up for care is a meaningful differentiator when a loved one requires highly specialized attention.

Yet the core drawbacks cannot be ignored, and they tend to undercut the strongest positives when reliability is non-negotiable. The most persistent concerns revolve around inconsistent scheduling and communication gaps. Several accounts mention delays in notifying families about changes (such as shifts or nurse reassignment) and unresponsiveness from management unless a concrete need arises. Staffing shortages can force nurses to stay late, creating unpredictable evenings and potentially exhausting families who depend on a predictable routine. In practice, these gaps introduce risk for care continuity, especially for highly vulnerable clients who rely on consistent, timely nursing presence.

This mix of pros and cons means decision-making should hinge on risk tolerance and the family’s ability to maintain active oversight. The training and on-call support are meaningful safeguards, but they do not fully offset the impact of fickle scheduling and uneven communications. Families should demand concrete guardrails: a dedicated case manager, a written care plan with explicit coverage guarantees, and an established escalation path if a shift goes unfilled or a nurse is late. Before committing, request a detailed service agreement that outlines response times, back-up staffing, and how caregivers are paired with the loved one’s routines. A trial period with a clearly defined performance covenant can reveal whether the hoped-for flexibility translates into reliable, reassuring care.

In the end, Premier Health Homes can be a compelling option for families seeking highly personalized in-home skilled care and the flexibility to shape who provides it. The potential to assemble a compatible caregiver team and tap into a 24/7 on-call clinician is a meaningful advantage when care needs are complex. However, this choice carries real caveats: it requires proactive oversight, robust contingency planning, and a candid evaluation of whether the home-based model can deliver the consistency and structure that some families come to expect from facility-based options. For those ready to oversee coverage closely and to negotiate clear guarantees, Premier offers a viable path to keeping a loved one safely at home. For others, especially those prioritizing unwavering consistency and built-in social engagement, exploring traditional assisted living or skilled-nursing alternatives may produce a smoother, less administratively intensive experience.

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)
• Target Pharmacy (2.9 miles)
• Walgreens (3.3 miles)
• Walgreens (3.7 miles)

Cafes

• Starbucks (1.3 miles)
• Roundtable Cof (3.8 miles)
• Starbucks (4 miles)
• Groundswell (5 miles)
• Dunn Brothers Coffee (5.1 miles)
• Spyhouse Coffee (5.9 miles)
• Caribou Coffee (6.1 miles)

Restaurants

• Taco Bell (1.4 miles)
• Steele & Hops (1.4 miles)
• McDonald's (1.5 miles)
• Sociable Cider Werks (1.9 miles)
• Bauhaus Brew Labs (2.1 miles)
• Olive Garden (2.2 miles)
• Indeed Brewing Company (2.3 miles)

Parks

• Silverwood Park (2 miles)
• Central Park Playground (3.2 miles)
• Boom Island Park (3.4 miles)
• Mill Ruins Park (3.6 miles)
• Franklin Terrace Off-Leash Dog Park (3.9 miles)
• North Loop Dog Park (4 miles)
• Como Park (4.1 miles)

Theaters

• AMC Rosedale 14 (2.1 miles)

Transportation

• Minnesota State Fair Transit Hub (3.1 miles)

Physicians

• Fairview Clinics (3.3 miles)
• Cardiovascular Systems (3.5 miles)
• HealthPartners Health Center for Women Clinic St Paul (3.6 miles)
• Eye Care Center (4.4 miles)
• Fairview Fridley Clinic (5 miles)
• Dermatology Consultants P.A. (5.3 miles)
• Whittier Clinic (5.8 miles)

Hospitals

• University of Minnesota Medical Center - East Bank Campus (3.5 miles)
• Hennepin County Medical Center (4.2 miles)
• Csc Gi Lab (4.2 miles)

Places of Worship

• North Heights Lutheran Church (4.4 miles)
• Westminster Presbyterian Church (4.6 miles)
• Shepherd of the Hills Lutheran Church (4.8 miles)
• Fridley United Methodist Church (5 miles)
• Elim Church Center (6.1 miles)