3813 Janet Lane, Brooklyn Center, MN 55429
For more information about senior living options: (844) 490-3973
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The building is described as a 10/10, with the staff and activities being great for residents and everyone smiling as staff stay responsive. The Sanctuary at Brooklyn Center is highly recommended, with a mom in a great apartment who loves the care she receives. The mom moved in and is happier than she has been in years. The staff are amazing, and the activities they organize for residents are better than imagined. The staff greet residents by name, creating a welcoming and reassuring atmosphere. The memory care unit is supported by great staff who provide very good care. The building is absolutely beautiful, with frequent activities and consistently smiling staff.
The Sanctuary exhibited sloppy medication management and poor communication among management, staff, and families. A bedbug infestation persisted and worsened over time, with residents being bitten and uncomfortable. The facility appeared to care more about its bottom line than residents' health and safety. Memory care aides were untrained and not certified, leaving basic tasks like baths repeatedly undone. Basic care issues included clothes disappearing and rooms smelling of urine, indicating neglect. Laundry sat for weeks and medications were left on counters instead of being administered. Staff became unresponsive to family concerns after move-in, and condolences were not offered after a death. There were reports of neglect and harm, including a resident with many bruises and an abuse investigation.Premier Assisted Living in Brooklyn Center is best suited for families that value a polished, activity-rich setting and are prepared to stay closely involved in care decisions. The campus gets praise for its attractive physical plant and for programs that keep residents engaged day-to-day. It tends to appeal to relatives who can be present for visits, want a visually reassuring environment, and are willing to push for consistent communication and monitoring of care. That said, this community is not the right fit for families needing flawless medical oversight, airtight infection control, or dependable follow-through on every care plan.
Several strong positives consistently surface in resident and family experiences. The building itself is described as beautiful, with staff who remember residents by name and an atmosphere that feels welcoming. Activities are frequent and varied, contributing to smiles and a sense of community. In some memory-care and general-care cases, families report meaningful care moments - the kind of attentiveness that makes a parent feel seen. When management is aligned with the family's expectations, the pace of daily life at the sanctuary can be comforting and reassuring for those balancing multiple care needs.
However, a substantial portion of reviews underscores serious concerns that can overshadow any aesthetic appeal. Bedbug infestations and ongoing cleanliness problems have repeatedly eroded trust, with families describing dirty laundry buildup, rooms that reek of urine, and furniture and belongings compromised by pests. Med management is flagged as sloppy in some accounts, and there are enduring gaps in communication among staff, management, and families. The most troubling notes center on staff training and accountability - some aides in memory care are described as untrained or uncertified, with core tasks like bathing or basic supervision requiring repeated prompting from families or other caregivers.
The most troubling allegations cut to safety and basic dignity. Several reviews recount incidents of neglect or inconsistent supervision, including residents left unfed or unsupervised, and in one grave instance, a family documenting significant bruising and a hospital referral for abuse concerns. These accounts, even if not universal, raise red flags about the consistency and rigor of day-to-day caregiving, particularly for memory-care residents who require steady cues and careful monitoring. Against those extremes, other families report that staff members were genuinely caring and responsive, but the variance in experiences is high enough to make reliability a central concern.
Pros do offset cons only to a degree and largely depend on the family's tolerance for risk and the level of oversight they can maintain. The appealing environment and the social vitality described by many residents can meaningfully enhance quality of life when care needs are moderate and staff communication is strong. Yet the frequency and severity of complaints around cleanliness, infection risk, and care consistency create a legitimacy gap that is hard to bridge with anecdotes of occasional kindness or well-run activities. For families with memory-care residents, the contrast is even starker: some staff deliver compassionate, attentive care, while other reports suggest variable competence and oversight, making it essential to verify credentials and establish clear expectations from day one.
In deciding whether to commit, families should push for concrete, practice-level assurances. Demand a documented approach to med management, infection-control history, and a transparent plan for addressing pest issues. Tour repeatedly with an eye toward housekeeping routines, room cleanliness, and how staff respond to late-evening or weekend concerns. Request to speak with current residents' families about continuity of care, and specifically inquire about memory-care staffing ratios and the presence of certified aides on each shift. Clarify what oversight mechanisms exist to prevent neglect and how management escalates problems when they arise. If these assurances cannot be demonstrated consistently, or if risk tolerance is low for reports of neglect or pest infestations, alternatives merit serious consideration.
Ultimately, Premier Assisted Living can deliver a vibrant, comfortable living environment for the right resident - one who can thrive with engaged programming and clear, proactive family involvement. However, for families prioritizing unwavering safety, predictable care standards, and pristine day-to-day operations, exploring other Twin Cities options with steadier track records may be the prudent path. The decision should hinge less on presentable common areas and more on demonstrated consistency in care delivery, staff training, and rigorous attention to resident well-being.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (14 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Premier Assisted Living in Brooklyn Center, MN is a vibrant and comfortable community that offers exceptional assisted living services. Our residents enjoy a wide range of amenities and care services that ensure their overall well-being.
Each resident's living space is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi or high-speed internet for their entertainment and communication needs. They can also relax and enjoy the beautiful outdoor spaces or immerse themselves in their favorite books at our small library.
Our dedicated staff provides 24-hour supervision, assistance with daily activities like bathing, dressing, and transfers. We also offer specialized care for residents with diabetes through our diabetes diet program. Our trained caregivers are experienced in medication management to ensure residents receive the proper medications at the right time. Additionally, we prioritize mental wellness through our mental wellness program.
At Premier Assisted Living, we understand the importance of dining experiences. Our residents can savor restaurant-style meals served in our elegant dining room, which caters to special dietary restrictions. We take pride in creating delicious and nutritious meals that meet the individual needs of each resident.
To keep our residents engaged and active, we offer a variety of resident-run activities as well as scheduled daily activities. These opportunities not only promote socialization but also encourage personal growth and fulfillment.
The surrounding neighborhood provides convenience with numerous amenities nearby. Residents can enjoy local cafes, parks for outdoor recreation, pharmacies for easy access to medications, physicians for medical care, restaurants for dining out with friends and family, places of worship for spiritual support, and hospitals for any medical emergencies.
At Premier Assisted Living in Brooklyn Center, MN, we strive to provide a safe and comfortable environment where seniors can thrive with personalized care tailored to their needs.
Premier Assisted Living is located at 3813 Janet Lane, Brooklyn Center, MN 55429 in Hennepin County, Minnesota
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