Nine Mile Creek Senior Living

Pros

• The staff at Nine Mile Creek Senior Living was described as friendly and welcoming, creating a comfortable environment for residents and visitors alike.
• Residents expressed their happiness with the community, demonstrating positive relationships with both staff and fellow residents.
• The facility was noted for its cleanliness and well-maintained rooms, making it feel like home for the residents.
• The activities offered were well-received, with smaller, more personable options available that encouraged resident participation and engagement.
• Many reviewers appreciated the healthy and decent quality of meals provided at Nine Mile Creek.
• Tami, a staff member, was praised for her informative tours and personal connections with residents, enhancing the overall experience of prospective new residents.
• Residents were seen actively engaged in various activities, indicating a vibrant community atmosphere where no one felt isolated.
• The facility boasted impressive amenities such as larger rooms with full kitchens and some units equipped with washers and dryers.
• Overall management of the community received high marks for organization and attentiveness to resident needs.
• Visitors left positive impressions after touring the facility, finding it to be a happy place ready to welcome newcomers.

Cons

• The high turnover and constant shortages of staff at Nine Mile Senior hindered the quality of care provided to residents, leading to long wait times for assistance.
• Residents were advised to urinate in their Depends, which is considered disrespectful and could lead to health issues like rashes.
• Medication management mistakes occurred, raising concerns about the reliability of care.
• Despite initial positive experiences, complaints about food quality surfaced after the first visit, indicating inconsistency in service.
• The steep ramp leading to the walking path was poorly designed, lacking steps or handrails, making it difficult for residents to access safely.
• There is no federal funding available at the facility; if residents run out of money, they face potential relocation.
• Aides were reported to be understaffed and overwhelmed during critical care periods following surgery, providing sub-par service despite high monthly fees.

Review

The experiences with Nine Mile Senior and Nine Mile Creek Senior Living highlight the complexities of choosing a senior living facility, particularly concerning staff availability and the quality of care provided to residents. One family's struggle with high turnover rates and inadequate staffing at Nine Mile Senior significantly impacted their grandmother's well-being. Residents reported that there were times when aides were unresponsive for over an hour after pressing emergency buttons. Such delays led to unsatisfactory responses to basic needs; in one instance, staff suggested that an elderly resident might as well use her Depends instead of waiting for assistance. This response not only indicates a lack of respect but also raises concerns about the potential negative impact on residents’ dignity and health, as prolonged use of incontinence products can lead to rashes and discomfort.

In contrast, this family found a more satisfactory environment at an assisted living facility in Burnsville, where they noted substantial improvements in both staffing levels and overall resident happiness. Their experience underlined that while certain amenities like activities and meals were decent at Nine Mile Senior, no amount of programming could compensate for understaffing issues that affected the primary care services promised by such facilities. The difference was palpable; their grandmother reported feeling significantly happier in her new living situation, emphasizing how crucial proper staffing is to fostering a positive atmosphere for seniors.

While some reviews indicate dissatisfaction with understaffed conditions and insufficient services at Nine Mile Senior, others present a more favorable view of Nine Mile Creek Senior Living. Many visitors praised the community's beautiful design, cleanliness, and friendly environment. Guests touring the facility remarked on its welcoming atmosphere from the moment they entered. The Activities Director's dog added a homely touch as it greeted residents around the premises. One visitor noted how attentive staff members appeared during their visit; housekeepers were seen actively engaging with residents while ensuring cleanliness throughout common areas.

Those who explored Nine Mile Creek further appreciated its smaller size compared to other facilities—an aspect that fostered a more personal connection among residents and staff alike. Various activities offered matched those available elsewhere but had a unique appeal due to their intimate settings. Residents enjoyed both physical activities within the building and outings facilitated through organized transportation services in the community. This level of involvement contributed positively to residents’ experiences, highlighting how essential social engagement is in enhancing seniors' quality of life.

Concerns about financial stability surfaced in reviews regarding both facilities since neither offered federal funding options for residents who may outlive their resources. While some families decided against moving into Eleven Mile Creek due to its incompatibility with elderly waiver programs, others praised its management team for being highly organized—a vital component in providing consistent support as individual needs change over time. One prospective resident expressed enthusiasm about wanting to become part of this lively community after witnessing engaged interactions among current occupants during her visit.

Food service also emerged as an essential factor influencing opinions on these long-term care facilities. Although initial visits impressed guests with meal quality at Nine Mile Creek, subsequent complaints pointed toward inconsistencies that might stem from kitchen understaffing or operational inefficiencies requiring attention if they hoped to maintain satisfaction among residents relying heavily upon dining services daily.

Ultimately, what emerges from these reviews is not just an assessment of individual facilities but broader reflections on what makes senior living environments thrive or falter: sufficient staffing levels combined with attentive care practices can create thriving communities that respect dignity while encouraging independence through engagement opportunities tailored specifically for seniors’ needs—a critical takeaway when navigating such impactful decisions related to loved ones' living arrangements later in life.

This part of Bloomington, Minnesota offers a variety of healthcare services, including physicians specializing in eye care, endocrinology, pediatrics, orthopedics, fertility, and heart health. Several pharmacies are also conveniently located nearby. In terms of dining options, there are fast-food chains like Chick-Fil-A and McDonald's as well as casual dining establishments such as Culver's and Denny's. For outdoor recreation, several parks are within a short driving distance, providing opportunities for leisurely walks or picnics. In addition, there are cafes for socializing over coffee or a light meal. Transportation is easily accessible with the Mall of America LRT Station and Delta Employee Bus Stop nearby. The area also has two theaters for entertainment options. Should medical care be needed, Fairview Southdale Hospital and Fairview Ridges Hospital are both within close proximity.

Physicians

• Minnesota Eye Consultants (1 miles)
• Fairview Clinics (1.2 miles)
• Endocrinology Clinic of Minneapolis (3.3 miles)
• Southdale Pediatrics (3.6 miles)
• Twin Cities Orthopedics Burnsville (4.7 miles)
• CCRM Fertility of Minneapolis (4.7 miles)
• University of Minnesota Physicians Heart at Fairview Southdale Hospital (4.8 miles)

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (1.9 miles)
• Geritom Medical (2.8 miles)
• Walgreens (2.9 miles)
• Minnesota Medical Solutions (3 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.6 miles)

Restaurants

• Chick-Fil-A (3 miles)
• McDonald's (3 miles)
• Culver's (3.3 miles)
• Taco Bell (3.5 miles)
• Denny's (3.5 miles)
• Pinstripes (3.7 miles)
• Wooden Hill Brewing (4.2 miles)

Parks

• Hyland Lake Park Reserve (3.1 miles)
• Centennial Lakes Park (3.5 miles)
• McGuire Park (5.2 miles)
• Taft Park (5.8 miles)
• Greenhaven Park (6.5 miles)

Cafes

• Panera Bread (3.2 miles)
• Caribou Coffee (3.4 miles)
• Starbucks (3.5 miles)
• Starbucks (4.9 miles)
• Caribou Coffee (5 miles)
• Panera Bread (5.1 miles)
• Starbucks (5.4 miles)

Transportation

• Mall of America LRT Station (4.2 miles)
• Delta Employee Bus Stop #1 (5.3 miles)
• Terminal 2-Humphrey (5.6 miles)
• TSA Checkpoint 1 (5.6 miles)
• Concourse F (6.5 miles)
• Terminal 1-Lindbergh (6.6 miles)
• Concourse E (6.6 miles)

Theaters

• 0705 Amc Southdale 16 (4.4 miles)
• Emagine Eagan (5.2 miles)

Hospitals

• Fairview Southdale Hospital (4.8 miles)
• Fairview Ridges Hospital (5.1 miles)
• Abbott Northwestern Center For Outpatient Care (5.1 miles)