Hayden Grove Bloomington

Pros

• The facility is described as beautiful and well-kept, creating a pleasant environment for residents.
• Many staff members are noted as friendly and caring, contributing positively to the residents' experience.
• Residents enjoy the food provided and appreciated the variety of activities available for participation.
• Communication from management has improved, keeping families informed about changes in staffing and care.
• Families express overall satisfaction with their loved ones' experiences at Hayden Grove, noting that residents seem content and happy in their living situations.
• The community offers comprehensive services, including hospice care, which is beneficial for families seeking all-inclusive support.
• Recent improvements in cleanliness and organization have been recognized by residents and their families.

Cons

• The facility is poorly staffed and managed, leading to issues with work ethic and communication with families and residents.
• There have been frequent changes in leadership, causing instability in care quality.
• Night staff are not available or attentive, resulting in residents going without meals for extended periods.
• Transitioning between services has proven to be slow and cumbersome.
• High staff turnover has created inconsistency in care and instruction for residents.
• Communication regarding medication management and meal times is lacking, contributing to confusion about residents' needs.
• The absence of a director of nursing has led to sporadic care and delayed responses to emergencies.
• Housekeeping in residents' rooms occasionally falls short of cleanliness standards.
• Some staff members do not exhibit a strong commitment to their work, impacting the overall quality of care provided.

Review

Hayden Grove is a facility that has garnered mixed reviews from families and residents, with the building itself often being described as beautiful and well-maintained. Many reviewers have highlighted the cleanliness of common areas and the appealing design of the facility. However, opinions diverge significantly when it comes to staffing, management, and overall quality of care provided to residents.

A recurrent theme in the feedback pertains to staffing issues, particularly high turnover rates among staff. Families have expressed significant concerns regarding how this affects continuity of care for their loved ones. One reviewer described a troubling lack of communication between day and night staff, leading to situations where their family member might go an entire day without eating due to miscommunication about meal times. Another reviewer pointed out that ongoing changes in leadership—such as shifts in the Executive Director and nursing team—have resulted in inconsistent instructions and care practices within the facility. The frequency of these changes has left some families feeling uncertain about the reliability of services offered at Hayden Grove.

Despite these issues, some residents reported positive experiences during their time at Hayden Grove. For instance, one review noted that staff members working in memory care were attentive to their loved one's likes and dislikes, actively involving them in daily activities. This aspect was praised as contributing positively to residents' overall satisfaction with their living situation. Families also mentioned how pleasant interactions with certain aides made a difference; however, there is concern over varying levels of commitment from different staff members. Some caregivers show genuine passion for their work while others appear less engaged.

Communication—or an apparent lack thereof—has been another point of contention among reviewers. Many families felt they had to advocate for their loved ones when it came to basic needs such as meal service or room cleanliness. Feedback indicated that after addressing specific concerns regarding care standards or hygiene in memory care areas, some improvements were observed; however, many felt these changes were not sufficiently sustained over time. There are calls for better management practices that ensure all caregivers are kept informed about resident needs through effective documentation and handover processes.

While some families have expressed satisfaction with available activities and amenities—including food quality—a notable sentiment emerged regarding health care responsiveness within the facility. Concerns around long wait times for emergency responses led one family to bring in personal equipment for their loved one’s safety when they felt institutional support was lacking. The inconsistency in healthcare staffing has understandably generated trust issues among residents who depend on reliable assistance but sometimes experience delays or inadequate responses when they call for help.

In conclusion, while Hayden Grove Bloomington is recognized by many as a lovely place with potential benefits—including comprehensive services up until hospice—serious staffing challenges persist alongside management issues that undermine its reputation for reliability and care excellence. Families considering this community are encouraged to carefully assess current staffing conditions before making a decision since turnover rates seem central to shaping both resident experiences and feelings toward overall care quality at Hayden Grove.

This part of Bloomington, Minnesota offers a convenient and diverse range of amenities to meet your needs. With multiple pharmacies within close proximity, accessing medication and healthcare services is easily manageable. Additionally, there are reputable physicians and specialist clinics nearby for your medical needs. The variety of restaurants, cafes, and parks in the area provide opportunities for dining out and enjoying outdoor activities. For entertainment, there are theaters within a short drive where you can catch a movie or show. Furthermore, the transportation options make it easy to get around the city or travel further distances if needed. With several hospitals in the vicinity, you can have peace of mind knowing that quality healthcare services are readily available. Overall, this area offers a well-rounded community with access to essential services and recreational opportunities for senior living.

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1.7 miles)
• Walgreens (2.3 miles)
• Walgreens (3.3 miles)
• Walgreens (3.4 miles)
• Walgreens (3.5 miles)
• Walgreens (3.6 miles)

Physicians

• Fairview Clinics (0.9 miles)
• Minnesota Eye Consultants (1.1 miles)
• Endocrinology Clinic of Minneapolis (3 miles)
• Southdale Pediatrics (3.5 miles)
• Southwest Dermatology Specialist (3.5 miles)
• CCRM Fertility of Minneapolis (4.3 miles)
• Fairview Southdale Physicians Building (4.3 miles)

Restaurants

• Culver's (1.7 miles)
• Taco Bell (1.8 miles)
• Hazelwood Food and Drinks (2.4 miles)
• Chick-Fil-A (2.5 miles)
• McDonald's (3.2 miles)
• Pizza Lucé Richfield (3.4 miles)
• Pinstripes (3.5 miles)

Cafes

• Panera Bread (2 miles)
• Starbucks (3.4 miles)
• Starbucks (3.7 miles)
• Caribou Coffee (4.3 miles)
• Starbucks (4.6 miles)
• Starbucks (5.1 miles)
• Panera Bread (6 miles)

Transportation

• Mall of America LRT Station (2.2 miles)
• Delta Employee Bus Stop #1 (3.2 miles)
• Terminal 2-Humphrey (3.6 miles)
• TSA Checkpoint 1 (3.6 miles)
• Concourse F (4.5 miles)
• Terminal 1-Lindbergh (4.6 miles)
• Concourse E (4.6 miles)

Parks

• Centennial Lakes Park (3.3 miles)
• Taft Park (4 miles)
• Hyland Lake Park Reserve (4.8 miles)
• Bossen Field (5 miles)
• Central Park (5 miles)
• McGuire Park (5.5 miles)
• Minnehaha Falls Dog Park (6.1 miles)

Theaters

• 0705 Amc Southdale 16 (3.9 miles)
• Emagine Eagan (4.4 miles)

Hospitals

• Fairview Southdale Hospital (4.3 miles)
• VA Medical Center (5.7 miles)
• Fairview Ridges Hospital (6 miles)
• Abbott Northwestern Center For Outpatient Care (6 miles)