Greater Heights Care in Edina, MN

7200 France Avenue South #100-5, Edina, MN 55435

For more information about senior living options: (844) 490-3973

2.5 from 63 reviews
5 stars
18
4 stars
3
3 stars
4
2 stars
5
1 stars
33

Assisted Living

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    Overall Review of Greater Heights Care

    Pros

    • pro Patients appreciate the clinic's proximity to the hospital and the on-site specialists.
    • pro The care team is praised for being consistently attentive and proactive from day one, with several doctors and nurses described as amazing.
    • pro Staff are described as kind, respectful, and welcoming, with doctors like Dr. Klingberg noted as empathetic.
    • pro Emily Newman is highlighted as friendly and gentle, making her a valued primary care provider.
    • pro Dr. Liston is noted for being friendly, caring, and a good listener; the lab technicians are proficient and pleasant.
    • pro The clinic is praised for efficient check-ins and a friendly, timely patient experience.
    • pro Many patients would recommend Fairview to family and friends based on positive experiences with multiple clinicians.

    Cons

    • pro The intake nurse didn't know how to operate a pulsometer.
    • pro The DNP did nothing beyond reading notes and prescribed a toxic medication to which the patient had reactions.
    • pro The clinic double-billed the patient because the DNP read notes about a pre-existing condition.
    • pro After reporting a medication reaction, staff said it wasn't from the medication and notes were read out of order.
    • pro It is almost impossible to get anyone on the phone to ask questions or re-schedule.
    • pro The care is absolutely horrible, and the reviewer wouldn't trust them to take blood pressure.
    • pro The check-in staff chewed gum loudly, which irritated the reviewer.
    • pro The clinic has shifted from patient-centered care to a transactional model with billing and documentation concerns.
    • pro A routine lab or cholesterol test was billed separately, resulting in a $500 charge for a basic preventive visit.
    • pro There are reports of long delays and unprofessional behavior, with waiting times and wait-room conditions described as unacceptable.

    Review

    Greater Heights Care in Edina is best suited for seniors who want easy access to a hospital-connected care network and a broad slate of on-site specialists. The strongest case sits with residents who value a one-stop experience where primary care, diagnostics, and specialty services can be coordinated within a familiar health system. This arrangement minimizes travel and logistical friction for managing chronic conditions or complex care plans. Still, the overall care experience is not uniformly dependable across departments, and comfort with a connected system can be offset by inconsistent scheduling and variable bedside manner.

    Those who require truly predictable, patient-centered communication and transparent billing may want to consider alternatives. Several accounts describe long waits, difficulty reaching staff by phone, and charges that arise unexpectedly or without clear justification. Front-desk interactions range from helpful to brusque, and there are reports of miscommunications about tests or billing and delays in receiving test results. For families or individuals who expect consistently proactive access to care and straightforward administrative processes, a clinic with a proven track record of reliable patient relations and scheduling clarity is worth evaluating.

    On the plus side, Greater Heights Care offers proximity to hospital resources and a range of on-site specialists, which can streamline ongoing management for chronic conditions. A number of clinicians are described as attentive and empathetic, with some patients highlighting doctors who listen carefully, explain options clearly, and follow up thoughtfully. When care is organized efficiently - such as coordinating tests and visits in a single trip - patients can experience genuinely streamlined visits and appreciation for staff who treat them with respect. In these moments, the system's strength in integration and specialty access becomes a meaningful benefit.

    The dominant downside is a pattern of inconsistent quality and service reliability. Reports of extended wait times, frequent scheduling hurdles, and variable staff conduct color the experience darkly. Billing concerns, including instances of double-billing or charges for routine preventive services, erode trust and complicate ongoing care. The perception that operational priorities may overshadow patient needs appears in several accounts, undermining confidence in the system's patient-centered mission. Inconsistent communication about care plans, lab work, and results further compounds the risk that the overall care journey becomes frustrating rather than healing.

    Nevertheless, the practical value of the integrated framework can offset these drawbacks for the right patient, provided there is a plan to mitigate risk. The key is choosing providers who consistently demonstrate competence and bedside manner, and maintaining specific expectations around scheduling, test handling, and billing transparency. The proximity to hospital-level resources remains a tangible advantage for those with complex conditions who need rapid access to labs, imaging, and specialists without multiple separate locations. When the right clinicians are engaged and a clear, written process is established for appointments and results, the overall experience can still stand up to higher expectations.

    In the end, a confident call favors Greater Heights Care for seniors who prize integrated access and on-site specialists, and who can tolerate episodic administrative friction in exchange for convenient, centralized care. For families prioritizing flawless scheduling, transparent billing, and consistently courteous service across every interaction, exploring alternatives within the same network or turning to independent primary-care practices with strong patient-relations reputations is wise. If Greater Heights Care is pursued, lock in preferred physicians, seek a clear billing protocol in writing, and designate a single point of contact for scheduling and follow-up. Consider a backstop plan - whether another clinic within the network or a trusted independent practice - to ensure care continuity when access to preferred providers becomes limited.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Minneapolis-St Paul International (6 miles away) Minneapolis-St Paul International (6 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Greater Heights Care in Edina, MN is a premier assisted living community that provides exceptional care and services to its residents. With a focus on promoting independence, comfort, and well-being, our community offers a range of amenities to enhance the quality of life for seniors.

    Residents can enjoy their own fully furnished apartment with cable or satellite TV, Wi-Fi/high-speed internet access, and a small library for reading and relaxation. Our spacious dining room offers restaurant-style dining where delicious meals are prepared according to individual dietary restrictions. Additionally, our kitchenette allows residents to prepare light snacks or meals if desired.

    Greater Heights Care provides comprehensive care services including 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our compassionate staff is trained in medication management and can assist with following diabetes diets. Moreover, we offer mental wellness programs to support the emotional well-being of our residents.

    To promote social interaction and engagement, our community organizes resident-run activities as well as scheduled daily activities that cater to different interests and preferences. Residents can also take advantage of outdoor spaces such as gardens for leisurely walks or simply relaxing amidst nature.

    Convenience is key at Greater Heights Care as we are located near numerous amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have access to everything they need within close proximity.

    At Greater Heights Care in Edina, MN, we strive to create a warm and inclusive environment where seniors can thrive while receiving personalized care and support.

    Nearby Places of Interest

    Restaurants

    • Pinstripes (0.2 miles)
    • Shake Shack (0.8 miles)
    • Taco Bell (0.9 miles)
    • Chick-Fil-A (1.2 miles)
    • Wooden Hill Brewing (1.5 miles)
    • Pizza Lucé Richfield (2.1 miles)
    • McDonald's (2.2 miles)

    Physicians

    • Southdale Pediatrics (0.3 miles)
    • Endocrinology Clinic of Minneapolis (0.7 miles)
    • CCRM Fertility of Minneapolis (0.8 miles)
    • University of Minnesota Physicians Heart at Fairview Southdale Hospital (1 miles)
    • Twin Cities Orthopedics Edina - Crosstown (1 miles)
    • Fairview Southdale Physicians Building (1 miles)
    • Southwest Dermatology Specialist (2.7 miles)

    Cafes

    • Starbucks (0.4 miles)
    • Panera Bread (2 miles)
    • Jinx Tea (3.4 miles)
    • Starbucks (4.1 miles)
    • Angel Food Bakery & Coffee Bar (6 miles)
    • Spyhouse Coffee (6.2 miles)

    Parks

    • Centennial Lakes Park (0.4 miles)
    • McGuire Park (2.1 miles)
    • Hyland Lake Park Reserve (3.9 miles)
    • Taft Park (4.1 miles)
    • Bossen Field (5.2 miles)
    • Aquila Park (5.8 miles)
    • Lake Hiawatha Park (5.9 miles)

    Theaters

    • 0705 Amc Southdale 16 (0.5 miles)

    Pharmacies

    • Walgreens (0.5 miles)
    • CVS Pharmacy (1.3 miles)
    • Walgreens (1.3 miles)
    • Minnesota Medical Solutions (1.6 miles)
    • Walgreens (2.6 miles)
    • Lunds & Byerlys 50th Street Edina (2.7 miles)
    • Walgreens (2.9 miles)

    Hospitals

    • Fairview Southdale Hospital (1 miles)
    • Abbott Northwestern Center For Outpatient Care (3.2 miles)
    • Park Nicollet Methodist Hospital (4.3 miles)
    • VA Medical Center (6.4 miles)

    Places of Worship

    • Shepherd of the Hills Lutheran Church (4.1 miles)

    Transportation

    • Mall of America LRT Station (4.6 miles)
    • Delta Employee Bus Stop #1 (4.9 miles)
    • Terminal 2-Humphrey (5 miles)
    • TSA Checkpoint 1 (5 miles)
    • Concourse F (5.7 miles)
    • Concourse E (5.8 miles)
    • Escape Lounge (5.8 miles)

    Frequently Asked Questions

    Where is Greater Heights Care?

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