Greater Heights Care is an assisted living community in Edina, MN.
Information last verified:
7200 France Avenue South #100-5, Edina, MN 55435
For more information about senior living options: (866) 208-4318
Residents describe staff who are kind, respectful, and helpful during visits.
Several reviews highlight staff members who are friendly, respectful, and attentive, including front desk personnel, nurses, and doctors. People also mention being treated with kindness and having their concerns taken seriously during appointments. In those positive accounts, check-in and care coordination feel smoother and more reassuring.
Multiple reviewers report long waits before being seen or completed.
A recurring theme is time spent waiting in lobbies or during appointments, with some reviewers describing hours passing before they were called. There are also mentions of appointment timing not matching expectations, including cases where labs or follow-up work could not be completed the same day. Some accounts connect the frustration to staff not acknowledging the delays while people are waiting.
Billing problems and insurance disputes come up repeatedly in reviews.
Some reviewers describe being billed in ways they felt were incorrect or hard to resolve, including disagreements about coding and charges tied to tests or visits. Others mention refusing to fix billing issues and directing patients to deal with insurance or the hospital. A few accounts also describe challenges around accepted insurance or needing to pay out of pocket after difficulties getting adjustments.
Reviews frequently mention difficulty getting through to schedule or receive needed follow-up.
Several reviews point to problems contacting staff or completing scheduling tasks, including long hold times, phone issues, and online limitations. Others describe situations where appointments were not honored as expected, such as not being accepted as a new patient or needing to wait far longer for care. Together, these accounts suggest residents may need persistence to reach the right person and get requests handled.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (6 miles away)
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities Resident-run activities Scheduled daily activitiesGreater Heights Care is located at 7200 France Avenue South #100-5, Edina, MN 55435 in Hennepin County, Minnesota
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