6501 Brooklyn Drive, Brooklyn Center, MN 55430
For more information about senior living options: (866) 208-4318
Overall Review of Empathy Home Care 7
Cons
The review claims the facility is an assisted living place that should be shut down due to illegal activity and abuse.- It describes a mice infestation and states 33 mice were killed in less than three months.
- It portrays the staff as controlling and argumentative.
- It notes ongoing investigations by the health department, MDH, a regional Ombudsman, and a Police Department investigation.
- It warns that this is a facility to avoid at all costs and advises against letting anyone enter.
- It characterizes the facility as a hole in the wall and the bottom of disgust, with numerous laws allegedly being broken.
- It suggests there are many more extensive issues that would be mentally disturbing.
Review
This community is best suited for residents who have very few placement options and who are prepared to tolerate serious safety and care-quality concerns as a condition of residing there. The sole firsthand account paints a picture of acute risk, with allegations that illegal activity, abuse, and a breakdown in basic living standards are ongoing. In practical terms, this translates to a setting where the danger signals overwhelm any potential convenience of location or schedule, and where decision-makers should approach with extreme caution.
Explicitly, alternatives should be strongly considered by families whose loved ones require reliable, respectful care in a clean, well-supervised environment. If safety, consistent staffing, clean living conditions, timely meals, and responsive monitoring matter at all, problems raised in this account justify moving on to other options. Prospective residents and their families should prioritize facilities with transparent licensing histories, documented inspections, and clearly demonstrated commitment to resident dignity and safety.
From a decision-making perspective, the absence of clearly stated positive attributes in the available account means there is little to offset the gravity of the reported concerns. When the most salient factors are alleged illegal activity, mental and physical abuse, and a pervasive rodent infestation, the argument for risk tolerance weakens sharply. The reported involvement of health and law-enforcement authorities, including the health department, a regional ombudsman, and police investigations, compounds the perception of systemic risk that outweighs any potential upside.
The core cons are stark and multi-layered: alleged abuse and controlling behavior by staff, a home environment described as unsafe or unclean, and a facility contending with formal investigations. The resident’s description of large-scale pest issues, coupled with frequent, troubling interactions with staff, casts doubt on regulatory compliance and day-to-day quality of care. Such a combination raises practical concerns about medication management, safety monitoring, emergency response, and overall resident well-being. In short, the risk profile is high enough to justify a hard pause pending independent verification.
For families evaluating care options, decisive steps are essential. Verify licensing and inspection histories through the Minnesota Department of Health and local public health channels. Request recent survey results, incident reports, and a current plan of care, then corroborate with multiple staff and several residents. Schedule in-person visits focusing on cleanliness, pest control measures, meal service quality, medication handling, and the responsiveness of staff to alarms or calls for assistance. Ask for a transparent on-site tour, review staffing schedules, and seek references who can speak to ongoing safety and respectful treatment.
In the end, this facility should not be a default choice. Given the information in the account, families should deprioritize Empathy Home Care 7 in Brooklyn Center and steer toward communities with proven safety records, strong oversight, and clear commitments to resident dignity. When risk signals are so pronounced, the prudent move is to select an alternative that offers verified care standards, reliable staff, and an environment where potential red flags are addressed proactively rather than left unexamined.
4 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (14 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
24/7 supervision, ADL support, medication management, and diabetes-friendly dining, with furnished apartments and restaurant-style dining.
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