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3.9 from 115 reviews
5 stars
75
4 stars
12
3 stars
0
2 stars
1
1 stars
27
Overall Review of Elimarc Healthcare Network, Inc
common22 reviews mention this
Staff are professional and helpful
Residents and families frequently describe staff as professional, kind, and responsive.
Many reviewers emphasize that the people they interacted with were knowledgeable and polite, and that technicians took time to listen to specific issues. Several also mention follow-up within a reasonable timeframe, with appointments and service visits that felt handled efficiently. A recurring point is that staff work directly on the equipment problem and explain what they are doing while they fix it.
common12 reviews mention this
Repairs focus on personalization
Reviewers often describe hands-on troubleshooting and adjustments tailored to the client.
Across multiple comments, reviewers describe technicians assessing the equipment, identifying likely causes, and making adjustments that improve fit and function. Several mention specific outcomes like fixing wheelchair performance issues or adjusting components to improve comfort and mobility. Others describe the process as more than a quick swap—there is attention to how the device works for the individual.
caveat19 reviews mention this
Fulfillment issues and wrong parts
Some reviewers report problems with orders, including missing items or incorrect equipment.
A recurring negative theme is that orders arrive incomplete, with incorrect parts, or with errors that require re-ordering and delays. Several reviewers describe waiting for equipment or components that ultimately did not match what was expected, including cases where only one side or one piece worked after delivery. Billing and documentation problems show up alongside these fulfillment issues, adding frustration when care needs already have time pressure.
caveat14 reviews mention this
Delays tied to scheduling and paperwork
Some reviews mention long waits and friction around approvals and documentation.
Multiple reviewers describe scheduling and turnaround taking longer than expected, including situations where they were told equipment was on the way but it did not arrive. Others connect delays to insurance approval steps, expired prescriptions, or missing paperwork that prevented delivery until follow-up. In a few cases, reviewers describe needing to repeatedly contact the provider—or drive to obtain documents—to keep the process moving.
caveat16 reviews mention this
Customer service quality is inconsistent
A noticeable minority of reviews describe difficulty getting help or being treated poorly.
While many reviewers praise communication and service, others report trouble reaching the right person or not getting clear answers. Some comments mention rude interactions, long hold times, or calls not being returned, alongside examples of staff being unhelpful when resolving errors. Reviewers also describe how problems sometimes persist until they escalate or keep following up, which contrasts with the more positive experiences others describe.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Board and Care Home
Transportation
Minneapolis-St Paul International (16 miles away)
Nearby Places of Interest
This part of Brooklyn Park, Minnesota, offers a convenient and diverse selection of amenities for seniors considering the area for living. With multiple pharmacies such as Walgreens and CVS nearby, accessing necessary medications and healthcare supplies is easily manageable. There are also various dining options available, ranging from fast-food chains like McDonald's to sit-down restaurants like Wahlburgers and Route 47 Pub And Grub. Additionally, the proximity to parks like Pinebrook Park provides opportunities for outdoor activities and relaxation. For medical needs, Unity Hospital is within a reasonable distance, as well as several physician offices and clinics. Places of worship such as Fridley United Methodist Church and Epiphany Catholic Church offer spiritual support within the community. Overall, this neighborhood in Brooklyn Park offers a range of conveniences that could enhance the quality of life for seniors looking to settle in the area.
Pharmacies
Walgreens (0.8 miles)
Walgreens (1.8 miles)
Walgreens (2.2 miles)
CVS Pharmacy (2.2 miles)
Hy-Vee Pharmacy (2.5 miles)
Park Nicollet Clinic (2.8 miles)
Walgreens (3 miles)
Physicians
Eyeklinic of Edinburgh (0.8 miles)
Suburban Radiologists (3 miles)
Aesthetic Reconstructive Plastic Surgery (3.1 miles)
Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.
The guide details the tax deductibility of in-home healthcare expenses according to IRS guidelines, differentiating between medically necessary services and non-medical assistance, while emphasizing the need for proper documentation and itemization requirements. It also highlights state-level variations, the importance of record-keeping, and encourages seeking professional tax help to understand evolving regulations.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
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Board and Care Home
Minneapolis-St Paul International (16 miles away)
Excellent access to dining, healthcare, parks, and cultural venues nearby.
Highly Beneficial Low-Impact Exercises for Senior Living Residents
Is In-Home Healthcare Tax Deductible? Your Comprehensive Guide
Nurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts